4DJ Reviews 

14
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TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

14 reviews

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2.1

All reviews

(14)

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Rated 1 out of 5 stars

Do not use this company.

Do not use this company.

Like the other reviews, placed an order for a £300 mixer, no contact for a month. Then spent a week on the phone trying to find out where my order was. Told I would be contacted or tracking details would be sent to me, but never happened. Had to continually phone to find out what was happening. Apparently the delivery company (UPS) lost the order, not once but twice…yeah ok…

The fella on the phone was pleasant enough, but has degree level skills in bullsh*t and bluster. Judging by the other reviews he has had plenty of practice.

Eventually got my refund. Ordered same item via Djkit.com and arrived next day.

This company are absolute clowns, DO NOT WASTE YOUR TIME…

July 6, 2022
Unprompted review
Rated 1 out of 5 stars

Item Not Delivered

Purchased a sub-woofer on 29th November 2021 - it is now the 30th December 2021 and it still hasn’t been delivered. Only an answer machine if you call and my last two chasing emails have not been answered. Looks like I’ll have to get a refund from my credit card company.

December 29, 2021
Unprompted review
Rated 1 out of 5 stars

Similar experience to last reviewer

Similar experience to last reviewer. Says item in stock - take your money and no delivery. Repeated calls ... most go to answering machine.. mail not answered
Still waiting for 3 weeks. The website says Excellent review on trustpilot. Look at reviews here. Shame I didn't

December 14, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

These guys are a joke. I ordered a piece of kit on 16/01. The website stated it was in stock and that there was a 48 hour delivery period. They confirmed the order, and took payment. After waiting 3 weeks with no communication from the store, and trying to contact them via the website app and email numerous times, I decided to call them. I was told the website was out of date, and the product I ordered, was in fact out of stock, and they were awaiting confirmation from their supplier as to when more would be available. A short email explaining this when I ordered would have gone a long way. But nothing.
As I had found what I was looking for elsewhere, I asked them to cancel my order and refund my money.
They did not.
The following week I called and asked again. They cancelled the order, but did not refund the money.
Three weeks after this, they still had not refunded my money. I called again. Finally, 7 and a half weeks after my initial order, and a lot of me chasing them around, I have my money.
Clowns.

March 9, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS STORE

I purchased an item (via PayPal), for an item that was listed as in stock. However, after waiting for two weeks, received nothing, so contacted the store but received no acknowledgment. I contact them a second time, again without a reply. Having escalated this to PayPal, the store is still not responding. If PayPal doesn't resolve this issue, I will be taking the matter to a Small Claims Court.

March 8, 2021
Unprompted review
Rated 1 out of 5 stars

Don't go near this shop I took my b&w…

Don't go near this shop I took my b&w pv1 with a well known problem, was taking them a long time to start work on it so asked them for it back so I could take it elsewhere a few days later they said the engineer went ahead and fixed it cheap fix and service he said, thats strange you cant service one of these without stripping it down and changing parts, paid £60 got it home it was still the same problem but worse and the engineer won't phone me back to explain what was done

December 20, 2020
Unprompted review
Rated 2 out of 5 stars

Not the best experience.

I ordered a DJ controller that was showing 'in stock' on their website. A few days go by and still no confirmation email. So I sent them an email asking for an update. Another 2 or 3 days go by and no reply, so I phone...

Turns out the item wasn't in stock and would be another week or so. The guy was polite and blamed the computer.

The lack of communication was obviously an attempt to retain my order and money untill they had stock come in.

Didn't work. Honesty is the best policy. 4DJ would have lost my order either way to be fair, but I wouldn't have left a bad review if they had been straight up with me.

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Good Purchase

I purchased the RCF 4PRO speakers and they were the best speakers I have ever used. It has such an amazing rich bass sound and has such a high-quality sound. I would highly recommend this company.

June 6, 2019
Unprompted review
Rated 5 out of 5 stars

Genuine Care for Customers

I purchased a pair of Sennheiser HD 200s from 4DJ a week ago and I am very impressed with the sound quality. Their level of customer service is exceptional and they also offer free delivery on orders over £50 which saved me a bit of money. Overall, I'm very happy with these headphones and I would highly recommend 4DJ.

June 4, 2019
Unprompted review
Rated 5 out of 5 stars

Online order, Alto TS215 speakers.

I purchased a pair of Alto TS215 Active speakers online with these guys the other day. Brilliant service, a chap from the shop gave me call soon after I confirmed my order to make sure the delivery was spot as they are busy. Confirmed the date and they arrived as requested promptly on the morning I needed them. Great product, even better service! Cheers!!!

December 22, 2017
Unprompted review
Rated 5 out of 5 stars

equinox Saturn spot

I bought a pair of equinox Saturn spot. Fantastic bit of kit. Went in store for my purchase a guy named Paul I think it was. Great customer service. I will definitely be back again. Highly recommend this place

December 21, 2017
Unprompted review
Rated 5 out of 5 stars

brilliant shop and excellent service

Purchased a Pioneer XDJ-RX2 from there online store, I was very impressed with the level of service i was given. after placing the order the kind person called me to confirm a delivery day due to the time of year it came on time and i have not stopped playing on it. brilliant product and amazing service will use again and 100% recommend

December 21, 2017
Unprompted review

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