4kenwood Reviews 

25
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Absolutely rubbish. I spent ages carefully identifying the correct replacement part for my dishwasher and 4Kenwood advertised, but on arrival, it was the wrong size and wouldn’t even connect to my... See more

Rated 5 out of 5 stars

My oven door glass shattered unexpectedly at 2pm, I found 4Kenwood online and ordered a new glass for the oven door at half 2 and selected next day delivery. The order was dispatched at 3:15pm same da... See more

Rated 5 out of 5 stars

I was worried after seeing the reviews on here but had no problem when ordering a replacement heating element for my oven. Ordered 3pm on Friday for Saturday delivery and all arrived no problem.... See more

Rated 1 out of 5 stars

You don't even deserve 1 star. Kenwood leisure screwfix how ever many other names you want to call yourself!!!! Scamming liars that take customers money and send generated messages when ever someone t... See more

Company details

  1. Home & Garden

Information provided by various external sources

Buy Kenwood spares for your cooker, dishwasher, fridge, freezer, tumble dryer and washing machine. Authorised Kenwood Dealer & Next Day Delivery available


Contact info

2.8

Average

TrustScore 3 out of 5

25 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(25)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

WORST company I have ever encountered

I won't go on and on about the saga I have had dealing with this company as it will be very long and boring to read. I will say that I have NEVER left a bad review (that I recall!) online, I don't like unnecessary moaners and I appreciate things go wrong. However, I am at my wits end with this company and feel it should be put out there how bad they are. I have had endless problems with them trying to return a misadvised (by Kenwood) purchase, the item was eventually returned and I am still waiting for a refund 6 weeks later. Various online forms sent, online chat used several times and I've been continuously ignored/fobbed off. Your cannot call them on the phone. I can't tell you the time that has been wasted over a mixer bowl. They owe me about £87 - THIEVES

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great service for delivery of new oven door glass

My oven door glass shattered unexpectedly at 2pm, I found 4Kenwood online and ordered a new glass for the oven door at half 2 and selected next day delivery. The order was dispatched at 3:15pm same day and delivered the next morning at 9:30am. This was exceptional service, was completely surprised at the speed of delivery. The item was a genuine Kenwood part and fitted perfectly.

June 2, 2021
Unprompted review
Rated 1 out of 5 stars

I never got my item

I never got my item. Ok - that happens sometimes. However, I have been thre times over three weeks been promised a refund, which I never got.

They could not ship a new item, so I was asked to place a new order. I did, and I have still not received that order after two weeks.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

When the multimill part on my Kenwood Processor broke after many years of good service I was mortified but within minutes I had ordered a replacement part online and it arrived with 7 days. As I live in Poland that was brilliant service, it was very well packed and cannot thank you enough.

November 28, 2020
Unprompted review

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