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Rated 5 out of 5 stars

Showed up early, but everything else was handled quickly and the guys were professional with the client.

Rated 5 out of 5 stars

I work at a school and one year we cleaned out our old IT closet and had a ton of crap to get rid of. I did some searching around on the internet and ended up finding 4th Bin's info. They issued a quo... See more

Company replied

Rated 5 out of 5 stars

I've used 4th Bin over the last 7 years and will continue. Excellent service and a great staff. Robert Keller Vice President of Information Technologies and Operations Big Brothers Big Sis... See more

Company replied

Rated 5 out of 5 stars

4th Bin gave me peace of mind letting go of tons of old electronics. They arrived when they said they would and carried everything to their truck without complaint, including a monster of an old tel... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

4th Bin delivers certified electronics recycling, strategic IT solutions, secure data disposal, & asset maximization. Learn more today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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1-star

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Rated 5 out of 5 stars

4th Bin gave me peace of mind letting go of old electronics!

4th Bin gave me peace of mind letting go of tons of old electronics. They arrived when they said they would and carried everything to their truck without complaint, including a monster of an old television.

I've told all my neighbors and family about 4th Bin, and if I ever have more dead electronics I don't want in a landfill, I will call 4th Bin!

August 3, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Glad to know all went well on your end! Thanks a ton for the recommendations. We really appreciate it.

Feel free to reach out to us at anytime if you have any questions.

Rated 5 out of 5 stars

Quick

Quick, helpful and personable

August 2, 2017
Unprompted review
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Reply from 4th Bin

Glad to hear all went well! Please let us know if we can do anything to help.

Rated 5 out of 5 stars

I was worried about getting rid of my …

I was worried about getting rid of my old computer. 4th Bin made it really easy. I would do it again, anytime.

August 2, 2017
Unprompted review
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Reply from 4th Bin

Glad to hear all went well on your end! Please let us know if we can do anything to help.

Rated 5 out of 5 stars

Excellent service allowing us to …

Excellent service allowing us to recycle electronics and related items efficiently and easily. We recommend it highly.

August 1, 2017
Unprompted review
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Reply from 4th Bin

Glad to hear all went well on your end! Please let us know if we can do anything to help.

Rated 4 out of 5 stars

A useful service

A useful service, carefully executed. Would be five stars if cost were a bit lower, but worthwhile. Refreshingly pleasant to deal with.

July 31, 2017
Unprompted review
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Reply from 4th Bin

Glad to hear you were satisfied with our services! We try to make our prices as reasonable as possible. Let us know if you have any questions.

Rated 5 out of 5 stars

Simple, inexpensive and efficient.

I work at a school and one year we cleaned out our old IT closet and had a ton of crap to get rid of. I did some searching around on the internet and ended up finding 4th Bin's info. They issued a quote very quickly and were able to fit me in their schedule pretty much right away (the company our IT department recommended couldn't even give me a date because they didn't have any other pickup to do nearby).

July 28, 2017
Unprompted review
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Reply from 4th Bin

Glad to hear you were satisfied with our services! We try to make the whole pickup experience as quick and easy as possible. Please let us know if need anything else.

Rated 4 out of 5 stars

Experience with the company is good …

Experience with the company is good and they were able to accommodate us in the schedule for the pickup of equipment. Only issue we had was with the actual pickup crew, called ahead to confirm location and time. We confirmed with them on the location for the pick up and the times that worked. Yet they still showed up at the incorrect time which caused some delays, which could have been avoided as it was clearly communicated over the phone prior to pickup. Overall will use again, just need to improve on communication.

July 26, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Hi Sam,

Thank you for taking the time to write a review.

I would like to apologize for any delays or inconvenience we may have caused.

We greatly appreciate your feedback. We're going to take your feedback and speak with our pickup crew to determine how we improperly communicated with you and how we can adjust so that it doesn't happen again.

If you would like to discuss further, we would love to hear from you. Please call and ask to speak with me directly.

Michael

Rated 5 out of 5 stars

Very professional

Very professional, documentation on destruction of hard drives exceeded my requirements.

July 26, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Glad to hear all went well on your end! Please let us know if we can do anything to help.

Rated 5 out of 5 stars

They are quick to respond to questions

They are quick to respond to questions, the arrangements are easy to make , and pick up is a quick and simple exchange.

July 26, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Glad to hear all went well on your end! Please let us know if we can do anything to help.

Rated 5 out of 5 stars

I have used 4th Bin several times

I have used 4th Bin several times and have never been disappointed. I would set a date to have whatever I was giving them to pickup and a time and they were always on time, courteous and very easy to deal with.

i would highly recommend them without reservation.

July 26, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Glad to hear we did such a great job! Please let us know if we can do anything to help.

Rated 5 out of 5 stars

Recycle Electronics Properly!

Never had a problem with 4th Bin across every experience with them. Great resource to recycle electronics appropriately without damaging our environment!

July 26, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

thanks for the kind words! being environment friendly is one of our top priorities.

Rated 1 out of 5 stars

The rating is bad because it is …

The rating is bad because it is impossible to reach someone by phone.

July 25, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Hi Jan,

We're sorry to hear that you had such a bad experience reaching us. We attempt to answer every call as they come in. Unfortunately, we do not have an extensive staff answering calls so, sometimes, calls go through to voicemail. When they do, we make it a point to call back as soon as possible. It is actually against our policy to return phone calls through any other method. We will review our processes to make sure we're complying with the procedures outlined for communicating with our clients.

I expect that the rest of the services we provided were completed on-time and professionally.

If you would like to discuss these issues, please feel free to reach out to me directly.

Michael

Rated 5 out of 5 stars

When I bought a new computer

When I bought a new computer, I wanted to insure that my old hard drive was erased. Someone recommended 4th Bin and I used them. I know they did a good job because I never had a problem come back to me concerning my old computer.
I am sure sooner or later I will have to replace my current computer and I know I will go back to 4th Bin for similar service.

July 25, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thanks for the kind words! we look forward to hearing back from you.

Rated 5 out of 5 stars

Great service.

They show up on the time scheduled and ecologically dispose of our old electronic equipment. They provide data erasure certificates as requested. I've used them several times and each person that showed up is courteous and professional.

July 25, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Glad to hear you have been satisfied with us! Please let us know if we can do anything else to help.

Rated 5 out of 5 stars

Costs money but good service.

It's been a while but if i remember correctly, these guys came and picked up the electronics or whatever i was recycling. But they charge money for it. That's the only downside.

July 25, 2017
Unprompted review
Rated 5 out of 5 stars

So nice to have this service

So nice to have this service.

Easy pickup, easy payment and glad to know outdated electronics can be recycled. I would highly recommend 4th Bin to anyone!!!!

July 25, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Thanks for the kind words. Glad to hear you have been satisfied with us! Please let us know if we can do anything else to help.

Rated 3 out of 5 stars

They do a good job

They do a good job, but scheduling them to do a pickup is such a pain that I have decided to use other resources. If you have unlimited flexibility in your schedule, they are fine.

July 25, 2017
Unprompted review
4th Bin logo

Reply from 4th Bin

Hi Saul,

I'm so sorry that you were not satisfied with our services and that you are now using other resources. I would love to speak directly with you to understand where we went wrong and hear your thoughts on how we can improve. If you can, please call us and ask to speak with me.

I look forward to hearing from you.

Michael

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