4x4 Vehicle Hire Reviews 

88
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent service as always. Booked cars through here a few times now. Always been hassle free collection and return. Made easy with prompt communication and professional customer service. My... See more

Company replied

Rated 5 out of 5 stars

I had a great experience hiring from 4x4, made even better by the excellent drop-off service from Balpreet. Everything was smooth and hassle-free, and the vehicle was in great condition. Clean, relia... See more

Company replied

Rated 5 out of 5 stars

Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well look... See more

Rated 1 out of 5 stars

If i could give this company lower then 1 star BELIVE ME I WOULD . This company has been nothing but a hastle especially the director . Who is EXTREMELY UNPROFESSIONAL AND UNETHICAL . He doesnt know h... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

4x4 Hire, 4x4 Rental from the UK's Favourite SUV Rental Company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(88)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Felt Personally Cared For

The customer service was excellent they went above and beyond to ensure I got the best car for my needs and were extremely helpful throughout the entire rental process.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Stellar service

Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well looked after. Also Sainaath is genuinely a great guy which made the whole experience just that bit better and easier.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and quality service

Hired a vehicle for 8 days for work, everything was smooth and they were always available to pick up the phone if I had any questions. Great service

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Hired a black Range Rover Sport in Colchester, service was responsive and the team helpful. Overall had a comfortable experience.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

I am very unhappy by this company

I am very unhappy by this company, I tried to get a quote weeks ago and was told £600 plus vat, I agreed to this and asked them to send my details to book, after numerous mails and calls I had no return.
I called again and spoke to another guy, he informed me it would be £600 plus vat but would send me the correct quote so I could book. I had no answer again so I mailed again and finally got a quote through for £850 for a 21 plate Range Rover for the weekend. I questioned this and once again no reply. All I wanted was a nice car for our wedding. Would not advise using this company I am afraid.

March 1, 2025
Unprompted review
4x4 Vehicle Hire logo

Reply from 4x4 Vehicle Hire



Good morning Mr Wilkinson

Thank you for taking the time to share your experience. I’m deeply sorry to hear about the challenges you faced while trying to book a car for your wedding with 4x4 Vehicle Hire . This is certainly not the level of service we aim to provide, and I understand how frustrating this situation must have been for you.

I sincerely apologize for the lack of communication and the discrepancy in pricing. We strive to ensure that all our customers receive prompt and accurate responses, and it’s clear we fell short in this instance. Your feedback is invaluable, and we are reviewing our processes to prevent similar issues from happening in the future.

If there’s anything we can do to make amends or assist you further, please don’t hesitate to reach out directly to bookings@4x4vehiclehire.co.uk. We would love the opportunity to make things right.

Once again, we apologize for your experience and thank you for bringing this to our attention.


kind regards

Booking team




Rated 5 out of 5 stars

We now have 3 pickups from 4x4…

We now have 3 pickups from 4x4 and they support and customer service is second to none
Always at the end of the phone if we need anything
Also recently gave us the heads up about a new toll crossing unpaid but not with a 100£ charge on top unlike some other rental companies
100% recommend these guys

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Top team and car

Top team and car. Thank you

August 22, 2024
4x4 Vehicle Hire logo

Reply from 4x4 Vehicle Hire

Good afternoon - thank you for your feedback. We will pass back to the team

Rated 5 out of 5 stars

Another Great Ireland Experience

This is the second year I have rented from 4x4 Vehicle Hire. Once again Pauric was outstanding to work with. Excellent communication and reliability.

August 16, 2024
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Reply from 4x4 Vehicle Hire

Thank you for your feedback. We will pass this onto Pauric and his team

Rated 5 out of 5 stars

Pauric was professional

Pauric was professional, pleasant, on time and a all around gentleman.

July 31, 2024
4x4 Vehicle Hire logo

Reply from 4x4 Vehicle Hire

Thank you for your positive feedback. I will pass this onto Pauric and the team

Rated 5 out of 5 stars

Good vehicle and good communication

Pauric was great about communication and pick up/drop off for this vehicle. We rented the Mercedes V8 and comfortably fit eight passengers (4 were small kids) plus luggage for a week. Would rent with them again.

August 14, 2024
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Reply from 4x4 Vehicle Hire

Thank you your positive feedback. I will pass this back to the team.

Rated 5 out of 5 stars

Impeccable service

The service be it delivery, collection and condition of vehicles is superb. I have now been using your franchise for three years with three different service providers who have never disappointed me.

August 8, 2024
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Reply from 4x4 Vehicle Hire

Good afternoon - thank you for your positive feedback. We will pass this back to the franchise network.

Rated 5 out of 5 stars

Landy with a lot of Fun

We rented a classic Defender for 6 days in the second week of August. The organization, delivery and return of the car were perfect and very customer-oriented and friendly. The Landy was old and had a few age-related quirks. But as a Landy is, it still drove well and reliably and was a lot of fun. But you have to be aware that you are essentially renting a classic car that needs to be driven with the appropriate level of ambition and that the odd little thing can happen along the way.

August 19, 2024
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Reply from 4x4 Vehicle Hire

Thank you for you honest and positive review. We will pass this back onto the franchise team.

Rated 5 out of 5 stars

A 5 star experience from start to…

A 5 star experience from start to finish. It is a no nonsense company, direct and clear. The vehicle was as described and arrived in perfect condition. Explanation of the vehicle was comprehensive. Drop off and collection very easy. We will be using this company again and without doubt recommend to others.

August 4, 2024
4x4 Vehicle Hire logo

Reply from 4x4 Vehicle Hire

Thank you for your positive feedback. We will pass this back to the team. Thank you again

Rated 5 out of 5 stars

Very Good reliable service

Very Good reliable service. Excellent vehicles and provided exactly what we asked for.

July 24, 2024
4x4 Vehicle Hire logo

Reply from 4x4 Vehicle Hire

Thank you for your positive feedback. We will pass this back to the franchisee

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