53 Degrees North Reviews 

2,049
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered a jacket late on a Sunday night a week before Christmas. I genuinely thought it would arrive after Christmas but that wasn't a problem. Arrived first thing Tuesday morning! Product is... See more

Rated 5 out of 5 stars

Very nice outdoors clothing, swim and surf wear, sunglasses and every outdoorsy accessory you can think of, they have it all. They have virtually every brand of outdoors jackets, there are too many... See more

Rated 5 out of 5 stars

Was recently visiting the Carrickmines store as I needed a new jacket and boots. I cannot be grateful enough to James for helping choose a pair of boots, and Fiona for helping me with choosing a new N... See more

Rated 5 out of 5 stars

Visited the Carrickmines store the other day and bought a new pair of running shoes with great help from James. I appreciated his patience and attentiveness finding what was right for me. A brilliant... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. also in
  3. Activewear Store
  4. Camping Store
  5. Running Store
  6. Shoe Store
  7. Winter sport Store

Written by the company

You’ll find a huge selection of the world’s most popular brands including The North Face, Berghaus, Columbia, Yeti, Jack Wolfskin, Helly Hansen, Regatta, Craghoppers, Icebreaker, Merrell, Osprey, Deuter plus many more. With over 20 years of dedicated service in Irelands outdoor adventure industry, our staff will help you find what you are looking for whether it’s hiking, walking, camping, climbing, kayaking, mountaineering, running, sailing, skiing, surfing, travelling or trekking you will be safe in the knowledge that you’re buying they very best equipment at the very best price. The team at 53 Degrees North are all outdoor enthusiasts and we wish to share our passion with you. To all of you, from all of us at 53 Degrees North - Thank you and Happy Adventures! Martin Blacker General Manager


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,049)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Half of my order arrived with no…

Half of my order arrived with no notification of a change communicated to me

May 26, 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

Hi, Sorry for the mix up with your order. We have emailed you directly to explain. Many thanks for your understanding. Kind Regards, Simon,

Rated 1 out of 5 stars

I used the online shop and received an…

I used the online shop and received an email when the items were dispatched, full order was complete. I received 1/3 items & that was damaged. No response to phone number given for online sales & eventually got a response after 30 hours from email stating order was dispatched in two separate lots. Still awaiting delivery of 2/3 items, two days after first delivery.

May 23, 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

Hi Brid. Thank you for your review and sorry to hear that you have still not received the second part of your order - this had to be shipped separately due to size and shape. We will investigate further with our courier partners. If you have any further queries please contact us on webstore@53degreesnorth,ie. Many thanks. Regards, Simon.

Rated 3 out of 5 stars

Delivery that almost wasn't

The package arrived very quickly but when it arrived at parcel motel the PM number was missing and I had to log into my account to re direct the package. If I didn't receive a text message from the courier I wouldn't have known an my package would not have been delivered

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

Apology

My sincere apologies I thought I didn't receive a confirmation email of my order but it had gone into the spam email. The order was confirmed and is due to be delivered this afternoon. Once again sorry guys and thanks.

May 21, 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

Hi Philip, Thanks for your review. I have had a look into this order and there was no payment received so the order never came through to us. If you would like to contact us directly on webstore@53degreesnorth.ie we can help you further. Kind Regards, Simon.

Rated 1 out of 5 stars

Ordered 2 items one arrived in…

Ordered 2 items one arrived in different colour and other arrived in different size than ordered. Now i have to return both. Very frustrating

May 20, 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

HI, We are very sorry to hear about your incorrect order. Can you please email us directly on webstore@53degreesnorth.ie and we can resolve this for you. Kind Regards, Simon.

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