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64Custom Reviews 723

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TrustScore 5 out of 5

4.8

Sporting Goods Store
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See what reviewers are saying

Rated 5 out of 5 stars

Thankyou so much for my 2 travel mugs . The choice for designing an image resembling you was amazing so much so husband asked who and when photo was taken. The speed in which my order was dispatche... See more

Rated 5 out of 5 stars

I ordered two personalized products, a large coffee mug and a stainless steel tumbler. These are gifts. The mug arrived even faster than I expected and I received the tumbler two days ago. They are w... See more

Rated 5 out of 5 stars

Extremely happy with my purchases! There was an issue where the shipment was lost in transit but I contacted the agent and was sent a replacement within a week. Extremely happy with the personalisatio... See more

Rated 5 out of 5 stars

I absolutely love my gorgeous tumbler!!! Instantly fell in love and it made my day when I opened my box! 64 Custom is such an amazing company. I had an issue with my order that wasn’t their fault and... See more

Company details

  1. Sporting Goods Store
  2. Bottled Water Supplier
  3. Passport Office

Written by the company

Design your own mug, personalized tumblers, water bottles, mugs and many more personalized gifts for friends and family at 64Custom

Contact info

4.8

Excellent

TrustScore 5 out of 5

723 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

It's NOT A 3X!!!!!!!!!!

It's NOT A 3X!!!!!!!!!!! ITS LIKE A XL!!!!!!!!!!!!!!!!!!

July 1, 2021
Unprompted review
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Reply from 64Custom

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We appreciate all critiques as it greatly assists us in control and improving our products. Our support team has sent you an email to clarify the size of your product and give you the best way to resolve this issue. Please kindly check your mailbox (including the spam folder). We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

Rated 1 out of 5 stars

This company is AWFUL you can’t contact…

This company is AWFUL you can’t contact anyone by phone, my package has not arrived although it’s saying it was delivered. I have cameras on my property and shows absolutely no one on date or time delivering any package. I will contacting Consumer Affairs

July 1, 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thank you for your feedback. We’re sorry that you haven't received your order yet. We understand that this must be very disappointing. Our support team had contacted you to clarify the problem and give you the best solution. Please help us check your mailbox including the spam folder. Once again, we deeply apologize for our failure to serve you well. Thank you so much for your time!

Rated 1 out of 5 stars

Have not received after many weeks of…

Have not received after many weeks of waiting.

June 30, 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thank you for bringing this to our attention. We’re sorry that you haven't received your order yet and this must be very disappointing. We appreciate all critiques as it greatly assists us in our commitment to shipping time optimization and our customer service system. Please feel free to reach out to us via email: cs@64clothing.com with your order number. We would love to make things right if you give us another chance. We sincerely apologize again for the inconvenience. Thank you for your kind patience and understanding!

Rated 5 out of 5 stars

They were so good to me...the post…

They were so good to me...the post office keep saying they didn't have my packages, I would send 64 custom a message to let them know I didn't have my packages yet they always took the time to answer me and resured me that they would take care of and they did

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

So far I love both items I have…

So far I love both items I have received! At first glance I wasn’t sure… but after I tried them on, I fell in love!!! So cute!!! Super comfortable!! And well worth the price!!! :) I couldn’t be happier!!! Thank u so much!!! And just in time for my birthday!!!! Yay for looking cute on my birthday!! 😁

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

Too small.

It's pretty, but your product runs way too small. I normally wear a medium to large. I ordered an x-large because I saw a review that said your product runs small. Well, even the x-large is too small. So, it is
useless to me. I'm just going to give it away.

June 28, 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thanks for sharing your feedback. We’re sorry about the problem with your order and we understand that this must be very disappointing. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Regarding your dissatisfied experience with the size of the product, our support team has sent you an email to clarify and give you the best way to resolve this issue. We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

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