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See what reviewers are saying

Rated 5 out of 5 stars

Thankyou so much for my 2 travel mugs . The choice for designing an image resembling you was amazing so much so husband asked who and when photo was taken. The speed in which my order was dispatche... See more

Rated 5 out of 5 stars

I ordered two personalized products, a large coffee mug and a stainless steel tumbler. These are gifts. The mug arrived even faster than I expected and I received the tumbler two days ago. They are w... See more

Rated 5 out of 5 stars

Extremely happy with my purchases! There was an issue where the shipment was lost in transit but I contacted the agent and was sent a replacement within a week. Extremely happy with the personalisatio... See more

Rated 5 out of 5 stars

I absolutely love my gorgeous tumbler!!! Instantly fell in love and it made my day when I opened my box! 64 Custom is such an amazing company. I had an issue with my order that wasn’t their fault and... See more

Company details

  1. Sporting Goods Store
  2. Bottled Water Supplier
  3. Passport Office

Written by the company

Design your own mug, personalized tumblers, water bottles, mugs and many more personalized gifts for friends and family at 64Custom


Contact info

4.8

Excellent

TrustScore 5 out of 5

723 reviews

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Rated 5 out of 5 stars

I absolutely love my gorgeous…

I absolutely love my gorgeous tumbler!!! Instantly fell in love and it made my day when I opened my box! 64 Custom is such an amazing company. I had an issue with my order that wasn’t their fault and they immediately resolved it with no hesitation! It’s hard nowadays to find great customer service but they exceeded my expectations! If I could give 10 stars I would because they went above and beyond to make sure I received my order and followed up!!! Thank you! Keep up the amazing work!

June 25, 2021
Unprompted review
Rated 1 out of 5 stars

UNHAPPY CUSTOMER.

The quality of the making of my jumpsuit is low; the single sided fabric, the sewing around the bottom holes and thread around the button hole tabs and one button wasn't neat. I bought a large and it looks like a x large, I know it's not Australian sizing but I am very sad with my purchase.

June 23, 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Regarding your dissatisfied experience with the product, our support team has sent you an email to clarify give you the best way to resolve this issue. We sincerely apologize again for the inconvenience. Hoping for your kind patience and understanding.

Rated 5 out of 5 stars

In love with the product

In love with the product, receiving took longer than expected but with the pandemic it made sense. The product is beautiful and I am very pleased with it as is my bf, who I bought it for. Keep doing an amazing job! Thank you!!

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great products and exceptional customer service

I ordered two personalised metal flasks for both my son's to give to their teachers at the end of term. Unfortunately when they arrived one had a dent in it from when was shipped. I sent photos of the damage and within under an hour had a reply from customer services offering a refund or replacement. I chose to go with replacement but advised I would need it quite quick and the replacement arrived approx ten days later in perfect condition. I am pleased with the products and would purchase from here again. Also the level of customer service I would rate as exceptional.

June 22, 2021
Unprompted review
Rated 1 out of 5 stars

Bad business practice

I have ordered a few items and when they are done right they are great but if they are wrong or broken you can’t get help. I ordered a coffee cup and the pictures and words were great but it was in pieces in the box and I could hear them moving around in the box when I took it out of the mailbox. Ordered another item and it had the wrong picture on it. Now I’m stuck with a cup with the wrong picture and another that’s in pieces. This is the first review I have done but I intend to spread the word anywhere I can about this company because in the beginning after first order I was recommending them but now I can’t.

June 21, 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thank you for sharing your feedback. We’re sorry about the problem you got with the products. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Regarding your dissatisfied experience with the products, our support team has sent you an email to clarify and give you the best way to resolve this issue. Please kindly check your mailbox (including the spam folder). Once again, we deeply apologize for our failure to serve you well. Hoping for your kind patience and understanding.

Rated 5 out of 5 stars

Looks great

Looks great! Just as pictured! Delivery took some time but I would definitely order from here again!

June 20, 2021
Unprompted review
Rated 5 out of 5 stars

My associates love their cups

My associates love their cups, at my job we are coffee drinkers, and we love our tumblers. Only complaint it they need more hair styles most of the girls in my branch wear braids but there is no option for braids.
Other then that it's great. Oh and completions, you need a variety of completions too.

June 16, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Quality …

I absolutely love love love this product amazing quality, beautiful design got so many compliments definitely recommend loveeeee it 5 stars product

June 16, 2021
Unprompted review
Rated 5 out of 5 stars

I recieved both of the cups yesterday…

I recieved both of the cups yesterday and I couldn't be more pleased!! They are everything I expected and more! I work nights and I filled it before I went to to and much to my suprise, there was still ice in it this morning!! Thank you for the speedy delivery! I would recommend your company to anyone!

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

Bought a few cups from 64 custom.

Bought a few cups from 64 custom.
They were for birthday present. Those that received loved them. They came well packed, they also kept me informed throughout the process. Love the that you can customize the cups. Hairstyles and clothing.

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

I love this company!!!!!

I ordered the nordic travel mug for my husband, with his name and the Odin symbol on it, and I got it two days ago. He loves it! And so do I. The mug is sturdy and durable and the wrap on it is thick and doesn't look like it will come off easily, which is great!

June 11, 2021
Unprompted review

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