7th Avenue Reviews 

407
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional service during delivery and assembly. Many highlight the efficient and careful white glove service, noting how teams went above and beyond to ensure a perfect setup, including steaming and cleaning. People are also very happy with the product quality, describing their new sofas as comfortable, gorgeous, and a significant upgrade to their living spaces. However, some people were dissatisfied with certain aspects of product quality, mentioning issues such as fabric being difficult to clean, cushions arriving deformed, or covers not fitting properly with misaligned assembly holes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Service

Reviewers mention positive feedback about service, with many highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the professionalism and efficiency... See more

Quality

Consumers generally find the quality of the products to be positive, with many praising the high-end,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aaron and Rusty delivered the couch in speedy fashion. Their white glove service was impeccable and they didn’t leave a single box after the couch was set up. Nick’s top tier service at the West Holly... See more

Company replied

Rated 5 out of 5 stars

Aaron and Alex did a wonderful job setting up our living room couches. They arrived early and completed the task in an hour and explained everything really well. Our whole experience with 7th Avenue h... See more

Company replied

Rated 5 out of 5 stars

Aaron and Juve were exceptional. They were very friendly, and the delivery was seamless and quick. They delivered an armless seat which we added to our existing two seater with chaise, helped us adjus... See more

Company replied

Rated 5 out of 5 stars

I needed replacement and repositioning on our new sofa. The team has been exceptional on all levels. Today , Alex put the sofa together with the new covers he was professional, and precise and excep... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Maker
  3. Furniture Manufacturer
  4. Living Room Furniture Store
  5. Sofa Store

Written by the company

7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more. Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.


Contact info

4.8

Excellent

TrustScore 5 out of 5

407 reviews

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4.8

All reviews

(407)

202 reviews in the last 12 months

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Rated 5 out of 5 stars

I couldn’t be happier. Amazing service. Gorgeous couch.


I couldn’t be happier with my experience with 7th Avenue. The couch is absolutely gorgeous and incredibly comfortable—exactly what I was hoping for.

The white glove delivery service truly made the experience exceptional. Gabe and Cristofer were amazing: professional, hardworking, and genuinely kind. They carefully delivered and placed my couch on the second story without any issues, and their attention to detail and positive attitude really stood out.

From the quality of the couch to the outstanding service, everything was top-notch. A+ all around. Highly recommend!

December 19, 2025
Unprompted review
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Reply from 7th Avenue

Thank you so much for this wonderful review! We’re absolutely thrilled to hear how happy you are with both your couch and your overall experience. Knowing that the comfort and design met exactly what you were hoping for truly means a lot to us.

We’re especially glad Gabe and Cristofer made such a positive impression. Their professionalism, care, and attention to detail—especially handling a second-story delivery—are exactly what our white-glove service is all about. We’ll be sure to share your kind words with them.

Thank you for choosing 7th Avenue and for the glowing recommendation. We hope you enjoy your gorgeous new couch for many years to come!

Rated 5 out of 5 stars

Rico and Juve delivery…

Rico and Juve delivered and assembled our 6 piece couch and it was absolutely seemless. Very happy with the delivery and how quickly it was done. They even helped us with some design questions! We will be getting a new rug in 3 months and they graciously showed us how to remove the brackets if we want to move pieces around. 5 stars!

December 19, 2025
Unprompted review
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Reply from 7th Avenue

Thank you so much for the wonderful review! We’re thrilled to hear that Rico and Juve made your delivery and assembly such a seamless experience. It’s great to know they were not only efficient but also took the time to help with design questions and show you how to reconfigure your couch in the future. That kind of care and flexibility is exactly what we aim for with our white-glove service. We truly appreciate the 5 stars and thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

I ordered online after visiting the…

I ordered online after visiting the West Hollywood showroom and working with the fantastic Ana Castano. We paid for the white glove delivery service and it was the best thing we ever did. Best delivery guys! They were early, professional, respectful of our space, and showed us how to take it apart and clean it. Thank you to Ian and Antonio!! We love the sofa.

December 16, 2025
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing this wonderful experience. We’re thrilled to hear that your visit to the West Hollywood showroom and your time with Ana Castano made such a positive impression. She’ll be delighted to know her support stood out.

We’re especially glad the white-glove delivery exceeded expectations. Ian and Antonio take great pride in their work, and it’s fantastic to hear they were early, professional, respectful, and thorough in walking you through care and maintenance. That level of service is exactly what we strive to deliver.

Most of all, we’re so happy you’re loving your sofa. Thank you for choosing 7th Avenue—we truly appreciate your trust and kind words.

Rated 5 out of 5 stars

Amazing experience from start to finish

From the very beginning, our first visit to the SF showroom was met with high level of care. Josh Tompkins helped us with choosing the best option for us, from the size, number of pieces, and color. We went back 3 times bc I was so indecisive & nervous about getting a white couch.

A few weeks later our Ivory velvet couch got delivered. JP & Adrian did an excellent job with the white glove delivery & assembly. They gave us tips on how to take care of our couch and how to rearrange them. Amazing experience overall!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with 7th…

I had a great experience with 7th Avenue. Eddie and Diego handled the delivery and setup, and they were super friendly, professional, and efficient. They even helped move my old couch without any hesitation. Everything was clean, fast, and well done. Highly recommended!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery and assembly experience with Eddy and Rob!

I had a 3 seat + ottoman delivered and assembled by Eddy and Rob and had a great experience! They arrived on time, assembled everything in under an hour and were super friendly. I heard stories online about personal assembly taking 2-3 hours so they saved me a ton of time! Would definitely recommend the white glove service in the Bay Area!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to Finish

We had an amazing experience with 7th Avenue from the moment we stepped into the San Francisco showroom to the day our sofa arrived in San Mateo. Truly one of the smoothest and most thoughtful furniture purchases we’ve ever made.

We first visited the San Francisco showroom, and Patricia helped us during our appointment. She was incredibly patient, knowledgeable, and genuinely invested in helping us find the right configuration for our space. She walked us through all fabric options, explained every detail clearly, and made sure we understood how modular the pieces are. Her guidance made the decision process so much easier. She really went above and beyond, and we left the showroom feeling completely confident about our order.

Yesterday our sofa was delivered by Eddy and Adrian, and they were truly exceptional. They arrived right on time, handled everything with so much care, and were extremely professional. They assembled the sofa quickly, checked every piece, and made sure it was perfectly placed exactly where we wanted it. They also explained cleaning tips, how the modular system works, and made sure we were fully happy before they left. Their attitude, attention to detail, and friendliness made the whole delivery experience outstanding. Honestly, they were the best delivery team we’ve ever had.

Overall, 7th Avenue exceeded our expectations at every step. Patricia at the showroom and Eddy and Adrian during delivery made this experience feel premium from beginning to end. We absolutely love our new sofa and highly recommend 7th Avenue to anyone looking for quality furniture and exceptional customer service.

December 5, 2025
Unprompted review
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Reply from 7th Avenue

Thank you so much for taking the time to share this incredible experience. We’re truly honored to hear that every step of your journey—from your consultation in our San Francisco showroom to delivery day in San Mateo—felt thoughtful, smooth, and premium.

We’re delighted to know that Patricia provided such patient, knowledgeable, and attentive support while helping you find the perfect configuration. Her passion for guiding customers through every detail is something we deeply value, and it’s wonderful to hear how confident and excited you felt after your visit.

We’re equally thrilled that Eddy and Adrian delivered an exceptional white-glove experience. Their professionalism, care in handling each piece, and dedication to ensuring your sofa was assembled and placed perfectly are all hallmarks of the service we strive for. It means so much to hear that their walkthroughs and attention to detail made such a strong impression.

Thank you again for your thoughtful words and for choosing 7th Avenue. We’re thrilled that you love your new sofa, and we truly appreciate your recommendation. We’re here for anything you need as you continue enjoying your space!

Rated 5 out of 5 stars

Excellent couch and delivery

Excellent couch and delivery. Aaron & Alex were efficient, explained everything and did a fantastic job. Love the couch!

December 4, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We’re so glad to hear that Aaron and Alex provided such efficient, informative, and professional service. It’s wonderful to know you’re loving your new couch—enjoy!

Rated 5 out of 5 stars

What a great Delivery Team (Ian)

What a great Delivery Team. But Ian was the real star. I believe he was wearing Micheal Jordan Tennis shoes. Luxury is the best way I would describe the way Ian looked and acted. His shoes were amazing and I can tell they were the most expensive pair in the WHOLE store. When he put the n booties to protect our carpet from the shoes I wept. To cover such a shoe seem profane. Have you ever met someone and you can just tell they drive a convertible. Well that’s Ian.

December 3, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for this incredible review — you truly made our day! We’re delighted to hear that your delivery experience stood out, and Ian will be thrilled to know he made such a memorable impression. His professionalism, care for your home, and yes… impeccable footwear, are all part of the elevated service we strive to deliver.
We’re so glad your experience felt luxurious from start to finish. Thank you for choosing 7th Avenue and for sharing such a wonderfully entertaining review!

Rated 5 out of 5 stars

Logun in customer service was Awesome.

Logun in customer service was Awesome.
I hit the place order button to get my order in on time for the Black Friday sale… but I forgot to fill in the discount code!
As soon as I hit order I realized I forgot to put in the discount code & only had 2 minutes left before the sale was over!
I emailed 7th Avenue right away about what I had done and asked if they would apply the discount as I honestly forgot to put it in as I was in such a hurry to get the order in on time.
Logun wrote me back and said of course they would honor the discount, which I was very happy to hear and felt that they were an honorable company. So Thank you Logun for being a standup guy working for a standup company and I really look forward to getting my order and working with you more in the future.
It makes me feel good that there are still good people and companies out there. Thanks Again!
Pam

December 2, 2025
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing your experience, Pam! We’re thrilled to hear that Logun was able to assist you so quickly and ensure your Black Friday discount was honored. Providing honest, thoughtful support—especially in those time-sensitive moments—is something we deeply value, and we’re glad it made such a difference for you.

We truly appreciate your kind words and are grateful for your trust in 7th Avenue. We can’t wait for you to receive your order and are always here to help every step of the way.

Rated 5 out of 5 stars

Alex and JP were excellent!

Alex and JP delivered and set up the couch for us. They were great. Showed up on time (early even), great on communication, efficient, and overall provided excellent service. They are great brand ambassadors for 7th Ave as their white glove delivery service.

December 1, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We’re thrilled to hear that Alex and JP delivered such excellent service—from punctuality and communication to efficient setup. Their professionalism and care truly reflect the white-glove standard we strive for at 7th Avenue. We appreciate your kind words and are so glad you had a seamless delivery experience!

Rated 5 out of 5 stars

Alex and JP were very professional

Alex and JP were very kind and efficient. They took their time explaining everything to me. They had a lot of knowledge on the couch and explained best practices.

December 1, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We’re delighted to hear that Alex and JP provided such professional, kind, and efficient service. Their knowledge and willingness to walk you through best practices are exactly the type of care we aim to deliver with every setup. We’re so glad you had a great experience!

Rated 5 out of 5 stars

Professional and Friendly Service

The guys were friendly, efficient, and careful, and they took the time to explain the details to me and to make sure the couch was set up exactly the way we wanted it. I wish all delivery people were this professional and kind! Great service!

December 1, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We’re so glad to hear that our team delivered friendly, efficient, and careful service, and took the time to ensure everything was set up exactly to your liking. Professionalism and kindness are core to our white-glove standard, and it means a lot to know the experience stood out to you. We truly appreciate your feedback!

Rated 5 out of 5 stars

Aaron and Alex did an amazing job…

Aaron and Alex did an amazing job setting up my new sofa! Super professional, efficient, communicative, thorough and patient. Stellar job all around!

November 26, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We’re thrilled to hear that Aaron and Alex delivered such a professional, efficient, and thorough setup. Their communication and patience are wonderful examples of the service we strive to provide. We’re so glad you had a stellar experience!

Rated 5 out of 5 stars

Alex & Aaron = 10/10

The guys (Alex & Aaron) showed up ahead of the delivery window which worked out amazing, completely took care of everything super fast, wore booties inside my place so they didn’t dirty the floors, showed me the storage + extra stuffing for the firmness & did an amazing job overall. I was so impressed with how quick they unloaded and set up the couch. Best experience ever ordering furniture.

November 25, 2025
Unprompted review
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Reply from 7th Avenue

Thank you so much for sharing this! We’re thrilled to hear that Alex and Aaron made your delivery experience such a standout. Arriving early, taking great care with your space, walking you through the storage and firmness options, and getting everything set up so quickly—this is exactly the level of service we aim to provide. It means a lot to know they made this the best furniture delivery experience you’ve had. We hope you enjoy your new couch!

Rated 5 out of 5 stars

All I can say is epic

All I can say is epic. The quality of the couch, the engineering behind it, the design is all EXCEPTIONAL. The delivery experience was also exceptional. Not only were the delivery guys super nice, but they did a great job explaining everything and setting my couch up. I would HIGHLY recommend a 7th avenue couch over west elm, pottery barn, love sac, or any other couch brand that I cross shopped.

November 25, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for such an incredible review! We’re thrilled to hear that the quality, design, and engineering of your couch exceeded expectations—and that your delivery experience matched that same level of excellence. Our team takes great pride in being thorough, thoughtful, and helpful during setup, and we’re so glad that came through. Your recommendation means the world to us, especially given the brands you compared. We’re honored to have earned your trust and your enthusiasm!

Rated 5 out of 5 stars

Super Efficient and Friendly Team!

Alex and JP assembled my couch and were incredibly kind and efficient. The couch arrived on time and the final result was perfect. I’m very happy with their service!

November 21, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We’re so glad to hear that Alex and JP provided such kind, efficient service and ensured your couch was perfectly assembled. It’s wonderful to know everything arrived on time and that you’re happy with the final result. We truly appreciate your feedback!

Rated 5 out of 5 stars

Great customer support (Stefanie in the…

Great customer support (Stefanie in the WeHo store!), install team was friendly, professional and efficient. Love our new couch!

November 20, 2025
Unprompted review
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Reply from 7th Avenue

Thank you for sharing your experience! We're thrilled to hear that Stefanie in our WeHo store provided such great support and that your install team delivered friendly, professional, and efficient service. We're so glad you’re loving your new couch!

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