We've been using 800.com for our RoofMaxx business, and it's been a game changer. The platform is easy to use, the call forwarding works flawlessly, and the voicemail transcription helps us stay on to... See more
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Review summary
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What people talk about most
Based on these reviews
Best customer service EVER! using few years, moved all my clients to the platform, never had any issues! and THEY REACHED OUT to help with certain things! Love the service and US based customer s... See more
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TheSailingChannel.TV has been using 800.com for nearly 10 years. We started with a toll free number to make client communications easier. Then we had a nationally successful TV documentary that needed... See more
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We've used this service for a couple of years now and are happy with it. It's easy to use and setup. Several of the features, like setting up extensions and separate voicemail boxes, are very useful.... See more
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Company details
About 800.com
Written by the company
At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world.
Our mission is to empower human connection through telecommunication.
We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose.
But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.
Our mission is to empower human connection through telecommunication.
We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose.
But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.
Contact info
5 Penn Plaza, 23rd Floor , 10001, NY, United States
- 800-800-4321
- support@800.com
- 800.com
4.5
Excellent
988 reviews
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got lucky
I got lucky, I found a great 800 number platform for my small business. The fax function in particular is good. And the number options were creative and good.
July 1, 2025
Unprompted review
Reply from 800.com
Thank you for the kind words Jove. We’re so glad you found us and the perfect 800 number!
It’s great to hear that our platform has been such a great fit for your small business. We’re especially happy to know the fax function and creative number options stood out. We designed 800.com to be flexible and easy to use, so your feedback means a lot.
Thanks again for choosing 800.com!
Good service and tech support.
July 1, 2025
Unprompted review
Reply from 800.com
Thank you Rob! We are so happy to hear how excellent our service and tech support have been for your business.
I have had a very good experience
I have had a very good experience with 800.com. All of my text messages from people and voicemails were very timely and I have not had a technical glitch since I started with this company a few months ago.
July 27, 2025
Unprompted review
Reply from 800.com
Thank you for the great feedback Lawrence! We’re so glad to hear that your experience with 800.com has been smooth and reliable, from timely text messages and voicemails to glitch-free performance.
Providing dependable, easy-to-use tools for businesses is what we’re all about, and we’re thrilled that things have been working exactly as they should. We truly appreciate your support and look forward to continuing to serve you!
Incredible Service!
I've never had any problems with the service, which has remained incredibly reliable!
July 27, 2025
Unprompted review
Reply from 800.com
Thank you so much for this wonderful review Eric! We’re thrilled to hear that your experience has been consistently smooth and reliable, that’s exactly what we strive to deliver.
We appreciate your support and look forward to continuing to provide incredible service for your business.
800.com is a great company to work with…
800.com is a great company to work with for our business. Picking a vanity number for our business was easy and we were able to get what we wanted! Customer service is quick and helpful as I had to change our payment date and they were back to me within minutes ! I highly recommend 800.com for your business needs.
July 25, 2025
Unprompted review
Reply from 800.com
Thank you so much for the positive feedback and recommendation Sammi! We're so glad to hear that selecting your vanity number was quick and easy, and that our support team was able to assist you right away when you needed help updating your payment date.
Making things simple, flexible, and responsive is what we aim for, and it’s wonderful to know that 800.com has been a great fit for your business.
Thanks again for choosing us!
TheSailingChannel.TV has been using 800.com for Nearly 10 Years
TheSailingChannel.TV has been using 800.com for nearly 10 years. We started with a toll free number to make client communications easier. Then we had a nationally successful TV documentary that needed a separate reply option, which were able to add. Over the years 800.com has been a solid partner in our client communications strategy.
July 26, 2025
Unprompted review
Reply from 800.com
Thank you so much for your incredible loyalty and for sharing your story Sal! Nearly 10 years with 800.com, wow. We’re truly honored to have been part of your communications strategy over the years.
It’s wonderful to hear how your toll-free number supported both day-to-day client communications and even scaled to accommodate a nationally successful TV documentary. Stories like yours are exactly why we do what we do and strive to provide flexible, reliable tools that grow with your needs.
Thank you again for trusting us for so many years. We’re proud to support TheSailingChannel.TV and look forward to continuing the partnership!
Great service that we have used since inception of our business
We have used 800.com since the inception of our business and are very happy with the online options to setup greetings, call forwarding and managing call routings. I would definitely recommend the services to whoever is looking for one.
July 26, 2025
Unprompted review
Reply from 800.com
Thank you so much for your continued trust and support Bhargav! We’re honored to have been part of your journey since day one!
It’s great to hear that our online tools for greetings, call forwarding, and call routing have made managing your business communications simple and effective. We’re always working to keep things intuitive and flexible, so it’s incredibly rewarding to know the platform is meeting all of your needs.
We truly appreciate your recommendation and look forward to continuing to support your success!
800.com is the best place to acquire all numbers
800.com is the best place to acquire and manage your phone numbers for all your business needs. Whether it's tool free, local numbers, and any sales and marketing number...they will give you the ability to quickly and accurately obtain and manage those numbers efficiently.
January 6, 2025
Unprompted review
Reply from 800.com
Thank you so much for the glowing review Richard!
We’re so happy to hear that 800.com has been the go-to solution for all your number management needs, from toll-free, local, or dedicated sales and marketing lines. Making it quick and easy to acquire and manage business numbers is exactly what we aim for, so your feedback truly means a lot to us.
We appreciate your support and look forward to continuing to help your business stay connected and thrive!
I contacted 800.com to inquire about…
I contacted 800.com to inquire about setting up service for my new company. I wanted a vanity number. They were able to provide the number I requested and have it forwarded to my cell phone. I was very impressed with the speed of the process. As a bonus, I also get text messages with a transcript of the voicemail messages that I receive. I highly recommend 800.com to anyone but especially small business owners who want to "look bigger". 5 star!
November 15, 2024
Unprompted review
Reply from 800.com
Thank you so much for the 5-star review Steven! We’re thrilled to hear that your experience getting started with 800.com was smooth and speedy!
It’s great to know we were able to provide the vanity number you wanted and get it forwarded to your cell phone right away. We’re especially glad the voicemail transcription feature has added extra value. We designed it to help business owners like you stay responsive on the go.
We truly appreciate your recommendation, and we’re proud to support small businesses looking to make a big impression!
Easy platform to navigate
Easy platform to navigate. We have been using 800.com for over 10 years!
July 25, 2025
Unprompted review
Reply from 800.com
Thank you for the positive review and trusting us for over 10 years!
We’re so glad to hear that the platform continues to be easy to navigate and effective for your needs. Longtime customers like you mean the world to us, and we’re honored to have been a part of your business journey for so long.
Thanks again for choosing 800.com and we look forward to supporting your business for years to come!
Reply from 800.com
Thank you Andy! We are so happy to hear that our service has been excellent and the setup was easy.
Great company amazing customer service
Great company amazing customer service. Best price I was able To find. By far the best service
July 23, 2025
Unprompted review
Reply from 800.com
Thank you so much for the fantastic feedback Fabio!
We’re thrilled to hear that you’ve had such a great experience with our team and that our pricing and service stood out. Providing exceptional support and value is something we strive for, so your words mean a lot to us.
Thanks again for choosing 800.com!
great to run business we been using…
great to run business we been using 800.com for Smogster from past 1 year and very much happy
July 25, 2025
Unprompted review
Reply from 800.com
Thank you for the great feedback Joginder! We’re so happy to hear that 800.com has been a helpful tool for running your business and we’re especially glad to be supporting Smogster over the past year.
Your satisfaction means a lot to us, and we look forward to continuing to provide the service and features your business needs to grow.
Thanks again for choosing 800.com!
YES...DO IT!!!
It was easy to find phone numbers and took no time at all to set up. The pricing was great. Our number is perfect. It has already started working for us in just 3 weeks. We highly recommend 800.com.
July 23, 2025
Reply from 800.com
Thank you so much for the enthusiastic review Cici, we love the energy!
We’re thrilled to hear that setting up your toll-free number was quick and easy, and that the pricing and number selection was so great. It’s even better to hear that the number is already working for your business just a few weeks in, that’s exactly the kind of impact we aim to deliver.
Thanks again for recommending 800.com. We’re excited to keep supporting your business as it grows!
The accessability of this app is…
The accessability of this app is amazing. It also adds to integrity of my site. I have it on full display. This is an amazing service. I recommend this to everyone.
July 24, 2025
Unprompted review
Reply from 800.com
Thank you Michael! We really appreciate your recommendation and are so happy to hear how much you love the app and service!
Professional
My business incoming call is golden... I couldn't trust anyone else after the years now of stellar personalized service!
July 18, 2025
Unprompted review
Reply from 800.com
Thank you for sharing your positive experience Scoty! We are so happy to be a part of your business for so many years :)
Reply from 800.com
Thank you for your positive review! We are so glad it was such an easy and smooth process.
Just Started
I just started my business I am still setting up but the professional attitude, understanding and patience your team have is remarkable. Thanks for your help, direction and pointing out my options.
June 20, 2025
Reply from 800.com
Thank you Vera! We love hearing how wonderful our support team has been in helping with your new business.
Very simple to use
Very simple to use, and my first choice was readily available.
June 1, 2025
Unprompted review
Reply from 800.com
Thank you Hayden! We are so happy to hear how easy your experience was and that you got your first number pick.
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