They closed my account when they owe me $3000. I expressed my frustration and Mhai just ended it all without warning. I am literally sick over this. I don’t know what to do. I’ve been with this comp... See more
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See what reviewers are saying
Do not use it. A part the fact that they never credited my win and immediately they closed my account (I am taking action for that. See you in the court), it is important to know that in 2017 they go... See more
Company replied
I won £142k yesterday morning I tried to withdraw I got an email saying it had gone back onto my account then they temporarily closed it. I have since been trying to speak to someone on the live chat... See more
Company replied
I have my account with 888 since 6 months now and my total lose is €5500 2 weeks ago they ask my for my bank statement and some details and i send everything they ask for , yesterday I won €600 and d... See more
Company replied
Replied to 98% of negative reviews
Typically replies within 48 hours
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Scam company - do not use
I was playing on roulette and had deposited a total of approximately £450, all my numbers I played took ages to come in and so on my final go I deposited £150 and my number came in and my balance went to £315, just as I tried to play the £15 I got a message saying my account had been closed, with my 315 balance left on it, I contacted their chat support and they were extremely unhelpful, they don’t have a complaint team and no complaint procedure, I am going to raise this with the gambling commissioner as their is no reason my account was suddenly closed after all my deposits and withdrawals, this company has so many bad reviews and are clearly operating a scam and stealing peoples money.

Reply from 888casino
Absolutely shocking
Absolutely shocking! I did try and withdraw my money which i won, i am from the UK so had to add some iban shit in when filling out my details 🙄 Surprise surprise i got an email 3 days later saying that apparently my card details are wrong and i have to send loads of documents over to them. Absolute scammers!!!!!

Reply from 888casino
Worst casino ever.no words just…
Worst casino ever.no words just disgusting.putting £1000's on and nothing back. Absolutely unfair.that is not fair gambling.you put a lot of money on and after get a message you reached your deposit limit.is a joke.when you push higher stake not give any bonuses or if drop one by mistake you won less then you can win on £0.40p!!!!!!

Reply from 888casino
The welcome bonus is a massive deceitful gimmick scam put…
The welcome bonus is a massive scam put $40 on told I would get $40 free only problem is before I get my free welcome bonus I have to spend $1000 on poker or slots before it's released never mentioned that when signing up what a joke (massive piece of info YOU HAVE TO MENTION).managed to get up to $100 whith my money and as everyone else here the "random" slots all of a sudden went dead and not a single bonus when only playing 50 cents a spin DONT USE THIS SITE I will be uninstalling

Reply from 888casino
888 scam
Unable to with draw all funds they payed out approx 50% of what I asked for now they say bank details wrong and id , have up loaded statement from my account and driving licence still want more statements

Reply from 888casino
Blew my mind
Updated 20 minutes ago
Blew my mind
There TV advert motto is ( made (to blow minds) well they have blown my mind completely ive deposited over €20.000 this year, its impossible to get free spins and when your a fool like me to keep depositing untill you do get them, they take what you won right back. It should be illegal what they do, what casino would take 700euro on a 1euro bet and when I finally got free spins they gave €3.00 actually I lied they gave me €3.05 is that what they mean when there TV advert says MADE TO BLOW MINDS, I nearly throw up with shock. Another time they took €600 from a game and when i finally got free spins they closed the game themselves saying technical error, I screenshot the page where it showed free spins and technical error and then contacted customer service, because I had the screenshot they said we apologise for this and we have re-granted you free spins, and to my disbelief I was thinking how can you regrant free spins when games are are supposed to be games of chance, I said on which game is the free spins, they said on any game, I have the screen shot of the conversation. So again like a fool I played a game of choice and after €200 loss I got off that game went back to the game they kick me off and after several times restarting game the free spins finally played through, so after the €600 it took to get the spins and the €200 i lossed because they said any game, i won (drum roll) €24.
I will be contacting the ombudsman with my complaint the fact they said they will be re-granting my free spins, that is just admitting its all a fix because all casinos are supposed to be games of chance, even though I know there all a fix , having them type this in a webchat saying regranted on any game and having the proof with a screen shot. I was going to message them yesterday asking for there address so I know where to deliver my left kidney because they have cleaned me out, I thought what if they gave it I would only get more angry. I got an email the other day saying I'm now a VIP at 888.casino, probably because the amount I've deposited , and as a VIP the best offers will be provided to me, and my own personal account manager, well my own personal account manager has her work cut out having to decide what I do with 20cent I won on daily log in free wheel. MY MIND IS TOTALLY BLOWN as well as my bank account ...................edited another 175 euro gone , got free spins which shocked me cause they really don't like to give and won 40 then whipped it away as quick as they gave it......edited a week later. once again , after another 1000 euro nearly this week I got free spins and won less than I deposited that day they must be reading this cause now I'm not getting as much as 10pence when I deposited 25 euro on a game, again today my last deposit of 15euro i won 20pence.. surely they should reward loyalty and give me a descent win.. I think 21.000 euro since January warrants a decent win..as we all know they are rigged, ..edited again a week or do later, I've done a few good reviews over the years on trust pilot because I feel people deserve a mention when im happy with my product, and I've noticed trustpilot says what views I've had, well this has had over 60 views in a few weeks, so what does that say about 888 casino, people are reading reviews cause there not happy with them and have had crap experience with them because they just take take and take tonight I won 100 on a 15 deposit which is unusual for them, and guess what they took straight back, deposited another 20 won a nearly a 100 again really shocked at this but guess what took it back again..

Reply from 888casino
Do not use this 888 casinocompany unless u want…
Do not use this company unless u want to lose lose and lose again 6 x number 25 came out on roulette never once did I win anything 2000 in not a penny just constant losses .cheats

Reply from 888casino
How totally unfair after betting a putting a deposit limit on my accountfair…
How totally unfair after betting a fair amount of money and losing you give me no chance of winning anything back because you have suspended my deposits who gives you the right to say how much I can and can't spend of my own money very annoyed

Reply from 888casino
They lie about “EVERYONES A WINNER” on…
They lie about “EVERYONES A WINNER” on the FREE DAILY WHEEL. They DO NOT CLOSE THE ACCOUNT ! They keep your login details running. STAY AWAY FROM THESE S H I T SITE. YOU WILL NOT WIN THE LONGER YOU PLAY. THEY WILL APPLY LIMITS. ONCE THAT HAPPENS, YOU ARE JUST A CASH DISPENSER FOR THEM.

Reply from 888casino
Ive just self excluded myself just now…
Ive just self excluded myself just now a few months ago it was a good pay out now its shocking put 250 on slots on cash collect game my fav not even one bonus dont knw wat they hav done they hav updated it so u loose ur money now cause i use to always win or loose after ive had my bonus and lost my money my own way also ive been trying to play the last few days but they mother u like ur a child and not let me play and say u cant deposit till such a time then i go bk then it says the same thing for another time go on again says a complete diff date i can deposit wen that day came still wont let me im a grown man glad they didnt let me play ive probs saved all my money cause the payout its rubbish ok i won 600 one time but ive lost 1000 or more over the weeks

Reply from 888casino
Long Time Member Very Disappointed
Let me start by saying that I have been a member of 888 casino for a nearly a decade. I have "VIP" designation. One would think that 888 would at least treat their longstanding members with some dignity/respect...They do not.
I have had several issues with 888 in the past year (and a few notable issues in the past week), including the following:
- 888 has incredibly poor response times. I have waited for weeks to have simple matters addressed ranging from document approval to issues with games.
- Agents in the 888 chat will provide incorrect or misleading information. They will take borderline abusive steps against their own clients. On Sunday this past week, I asked an agent about bifurcating gaming and sports betting, such that I might temporarily restrict my casino gaming account while keeping sports betting open. I was told that this is a possible arrangement (I was later informed that it is not); however, the agent proceeded to ask several unprompted questions about responsible gaming. At the conclusion of our discussion, the agent advised he would keep open sports betting and temporarily restrict casino gaming (again, apparently this is not possible). Within a few minutes, my account was completely suspended, pending review for concerns about responsible gaming (again - this is not something I raised or specified). I have contacted 888 by chat several times since Sunday and no progress has been made on my account. The agents blame me, misrepresent discussions, and take no accountability. All the while, I am prevented from withdrawing from my account, which has a sizeable balance in it. They are also now asking for verification documents, which cannot be uploaded through their "cashier" feature (this is the only access point to their site when restricted)...This is how they treat a "VIP" with substantial amounts wagered on their site over the years.
-In the spring of this year, I had some success parlaying sports bets. 888 quickly restricted my betting amount to a fraction of what I had previously been able to bet. This is, of course, their right as a business, but I would recommend caution with sports betting on this site. When you're cold, they're happy to accept big dollar bets. When you're hot, there's a quick cap put in place. Little fairness here.
- 888 has little problem with your money staying in their business account far longer than necessary. I have waited for a month long period in the last year to have documents verified for the purpose of withdrawing. Again, I am a 10 year customer so you might be surprised that I would be asked to verify so often, but this is not uncommon at 888.
888 used to be my favourite casino (2017-2020). Games were fair. Payouts, while always a bit slow, did come through by wire transfer in full amounts. Agents were reasonable. Somewhere along the way the site has lost it. Unless something changes rapidly, I will be taking my services elsewhere and I have to recommend that you do the same.
-Velentr
EDIT: After 13 days this matter remains unresolved. My funds are still with 888 and no attempt is being made to facilitate a withdrawal. Shameful treatment of a VIP member

Reply from 888casino
Nearly 24 hours waiting for withdrawal
Nearly 24 hours waiting for withdrawal, ridiculous. I’ll go to paddy power from now on for instant withdrawal

Reply from 888casino
no payouts
this site never bonuses, i have deposited about £180 and I spin on 10p spins. no bonus games or even a pay on base game.
tsek to this casino ill be signing up to a new one.
no ways does 1800 spins at 10p a spin work out to an rtp of less then 30% withdrawals.
site is an absolute rip off

Reply from 888casino
Don’t trust them
I accepted their deposit bonus and completed my deposit, they gave me my deposit bonus but couldn’t find any way to use the bonus, when i contacted customer service for help they just took my bonus away and closed the chat. Have contacted the gambling commission and have posted my experiences online to a group with 200k users of online casinos. 888 are crooks

Reply from 888casino
Drop n wins on all sites need looking…
Drop n wins on all sites need looking onto .there not paying out empty spins on most sites .fishin frenzy dire on pp mecca,buzz, heart bingo ,sun bingo I play lots 888 .ojo.need I go on fix on all these sites

Reply from 888casino
I have recently joined the site I like…
I have recently joined the site I like to give reviews on these sites as I think people should be aware how fare they are before joining.i have found it fare so far not bad returns.just waiting for a withdraw which is starting to annoy me I will update how my experience is and the withdrawal situation

Reply from 888casino
Beyond a joke withdrawal system is…
Beyond a joke withdrawal system is broken and corrupt

Reply from 888casino
8500 deposit 2000 withdraw
8500 deposit 2000 withdraw. In last 7 days spend 1500£ nothing won . Just spinning and no bonus defo scam don’t go here . How it’s possible spin 1500£ per 2£ spin 750 spins and 0£ win. They will say today not your day come tmro doggy scammers

Reply from 888casino
I have won 525 pounds and tried…
I have won 525 pounds and tried withdrawal my money and it is not even working absolutely pathetic scum of the earth robbing people this way grow a set of balls and if you want to go make money but are unable to function in actual job setting then get your hands dirty instead of robbing people trying to get their money situation fixed or better just like you the person that is running this app

Reply from 888casino
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