999 Club Reviews 98

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’m going to sue lil Bibby and 999 club for $999,000 after waiting almost 2 years of not receiving my merch and no communication with their “help” email.

Rated 1 out of 5 stars

Hello, I want to express my dissatisfaction because it has been 7 months since I placed an order of over $200, hoping to receive my items. However, despite several email exchanges from both sides sinc... See more

Rated 1 out of 5 stars

Order JW7272749 was ordered in August 2024 and still have not received product or an email response. Now being Dec 17, 2024 not expecting anything from this company. If you like giving your money away... See more

Rated 1 out of 5 stars

I've been waiting for my package to be shipped since July( Order #JW7260419),220 euros worth of hoodies and still nothing. At first they responded to me with excuses that they would send them in a wee... See more

Company details

  1. Streetwear Store

Written by the company

Forward thinking streetwear and high end fashion from the team formed by Jarad "Juice WRLD" Higgins.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scammed

after about 4 months of waiting for my order i asked for a refund and they asked me to confirm if i wanted a refund, it’s now been a year and still haven’t received a refund or the items i ordered.

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

Scam…

DO NOT purchase anything from 999club.com I ordered my bf a tshirt the beginning of December I’ve been waiting 3 months for the tshirt I’ve emailed them asking why it hasn’t been shipped out yet I haven’t gotten a single response, I’ve tried getting a refund no response , I’m starting to think the website is a scam and is after our money

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

have not received order

*****3359 Significant time has passed since placing an order for apparel items. The order included two pairs of sweatpants, a hoodie, and a t-shirt. Delivery has not yet occurred, causing concern regarding the order status. The provided tracking number appears to be malfunctioning, hindering efforts to locate the package. This lack of information creates uncertainty and frustration regarding the whereabouts of the purchased items. A resolution to this delivery issue is urgently sought. Further communication and investigation are necessary to rectify this matter and ensure customer satisfaction. Prompt action is appreciated to resolve this delayed order. I am just at this point seeking a refund my purchase was over 300 dollars and the customer service does not respond.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a joke and fraudulent

This company is a joke and fraudulent. I ordered and paid for merchandise on 12/9/24 and haven’t received anything as of 1/25/25. Emailed “customer service” 2 x to update me on shipping or cancel and refund order! No response!

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order for $100 jacket for…

I placed an order for $100 jacket for my son. All I get online is order placed nothing else. I have emailed more than 10 times with absolutely no response at all. I have no tracking number and no jacket I work very hard for my money I’m part time work only 4 hours a day and have 2 kids and do it all alone so to be robbed of money that I could have used to buy my son something else bothers me to my core. I’m very very upset and would like. A refund but I see that’s not going to happen and I’m not going to get this jacket

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered shirt on 12/13/2024

Ordered shirt on 12/13/2024. There is no information posted other than "We have received your order". The item has not shipped. I have emailed TWICE with no response and NOW the customer service email address said it no longer exists. I can find no recourse to get my product or a refund- THIS SITE IS A SCAM!!!

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

No response of 999club, fraudulent company

No response for 1 month. No news of my order despite the deduction of the order price.
Contact numbers, emails and services are impossible to reach.
This company is fraudulent despite the fact that I managed to place an order several years ago. I expect a refund/compensation or to receive my order as soon as possible. Sad that the image of Juice WRLD is tarnished by these fraudulent practices.

Order number: #JW7310419

December 7, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother you won’t receive your order

I have placed a couple of orders in the past with no problem. The items were all shipped within a matter of days. I placed an order on 16th July 2024 and at first they replied to emails and advised the item was on back order and did I want to wait. Since then I have left multiple messages and am told I will be contacted in 1 day but nothing.. If you try to email them directly the email is returned as email address not found. I have tried to message through instagram but they only reply to people they know so I’m stuck. This item was a gift and the person it’s being sent to has since moved and I have no way to change the delivery address on the app. So disappointed I will definitely be telling people not to order anything from this company in the future.

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

I don't believe this company exists

I don't believe this company exists, no replies from emails. No phone number, Complete fraudsters.

Order #JW7307519 Placed 2nd December, no update on when it is going to be shipped, please advise as it was meant to be a Xmas present for my son. If you can’t deliver please provide me with a full refund.

Contacted numerous times no replies.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 12th of…

I placed an order on the 12th of December 2024. My oder has not been shipped there is no tracking number and no updates since my oder was placed. I have tried several times to email the website through their contact us email and it always gets sent back to me with email address does not exist. There help link is also shut down and does not exist. DO NOT ORDER FROM THIS WEBSITE IT IS A SCAM THEY SCAMED ME OUT OF OVER $200 AUD and disappointed my youngest son when he didn't get the t-shirt he wanted so desperately for Christmas because juceworld is his idol. Thank you so much for destroying my sons idol in his eyes.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Scammed me!

Personally would rate 0 stars if i could. I placed an order almost a month ago for a gift for my husband! A hat to be specific only a hat! 15 emails, instagram messages, and any other way i could contact them later, and still the order has not even shipped out. Even worse though the customer support will not respond to any of my emails or messages on any platform! Been trying to contact them for weeks!!!! They stole my money! I do not suggest buying from this site which is a shame because there are so many Juice Wrld lovers out there...👎🏻👎🏻

December 5, 2024
Unprompted review
Rated 2 out of 5 stars

999 club only cares about getting your money

I didn’t have a problem with this company, honestly before this problem I was extremely happy with the customer service and the hoodie I had ordered. But it wasn’t until I ordered a skateboard and a hoodie 6 months ago, that I’m saying otherwise. I ordered the products before I left to the military, and when I get back home… nothing. And when I tried to email them it tells me their email no longer exists. Okay cool technical problems happen all the time, its my job in the marine corps to troubleshoot problems all the time, so I 100% understand. But a month later I email them, same thing. I have tried to email them, and reach out so many times get my product. And at this point I don’t even want it anymore, I just want a refund. I’ve been wrongfully scammed, there are no other words to describe it. Just flat out scammed. And I will issue a lawsuit so maybe they can do something and not only get my ordered shipped or refund. But also all the other orders.

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I placed an order Dec 9th as a Christmas gift and still haven't received notice about shipment. Based on these other reviews, I'm assuming I'll never get my order. I tried to email them but it just gets returned to sender. I'm going to try the chat but I assume that will be unsuccessful as well. It appears this is a scam as others have stated. Unfortunately, I found out too late

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company RESPOND TO ME ASAP

Did not receive my stuff so disappointed honestly spent over 400 dollars no reply no update wil not be buying stuff from them ever again this is the email I have sent to this but it keeps getting rejected from there end

What’s going on with my order I can’t contact anyone and it’s starting to get annoying now I haven’t received any updates about it please respond asap so I can know when my stuff is getting here thank you

Order #JW7302729

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Did not receive my stuff so…

Did not receive my stuff so disappointed honestly spent over 400 dollars no reply no update wil not be buying stuff from them ever again this is the email I have sent to this but it keeps getting rejected from there end

What’s going on with my order I can’t contact anyone and it’s starting to get annoying now I haven’t received any updates about it please respond asap so I can know when my stuff is getting here thank you

Order #JW7302729

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

I’ve ordered a bunch of stuff 9 months…

I’ve ordered a bunch of stuff 9 months ago I’ve emailed 20 times haven’t seen a thing I tried getting refund they won’t do it this company is a joke and juice would be disgraced at how poorly it’s being ran into the ground. Pathetic. People should really start looking into suing cause all they’re doing is scamming

March 16, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look