999 Club Reviews 98

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I’m going to sue lil Bibby and 999 club for $999,000 after waiting almost 2 years of not receiving my merch and no communication with their “help” email.

Rated 1 out of 5 stars

Hello, I want to express my dissatisfaction because it has been 7 months since I placed an order of over $200, hoping to receive my items. However, despite several email exchanges from both sides sinc... See more

Rated 1 out of 5 stars

Order JW7272749 was ordered in August 2024 and still have not received product or an email response. Now being Dec 17, 2024 not expecting anything from this company. If you like giving your money away... See more

Rated 1 out of 5 stars

I've been waiting for my package to be shipped since July( Order #JW7260419),220 euros worth of hoodies and still nothing. At first they responded to me with excuses that they would send them in a wee... See more

Company details

  1. Streetwear Store

Written by the company

Forward thinking streetwear and high end fashion from the team formed by Jarad "Juice WRLD" Higgins.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

98 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would rate (0) if it allowed

I would rate (0) if it allowed. This company lies about expedited shipping and still charges customers. When confronted with their policy being bogus their support is rude. You are better off buying cheaper knock offs on EBAY than dealing with these crooks.

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

Extreme Shipping Delay on a simple…

Extreme Shipping Delay on a simple short sleeve tee that any other company would have shipt in weeks. It's been over 1.5 months and still no sign of shipping at all.

August 1, 2022
Unprompted review
999 Club logo

Reply from 999 Club

Hi! Our shipping policy is 4-6 weeks, as our items are made to order. Many items arrive earlier, and collections specifically advertised as pre-printed sometimes ship the same day

Rated 1 out of 5 stars

Bought a shirt and hoodie

Bought a shirt and hoodie, never received them and got no answer to my complaint mail!

April 10, 2022
Unprompted review
999 Club logo

Reply from 999 Club

Hi! We reply to all emails we receive at merch@juicewrld999.com

Rated 1 out of 5 stars

poor company run by muppets

poor company run by muppets. Should be banned from trading as they haven’t got a clue how to run a business, can’t keep up with orders & don’t care if people are out of pocket because of their greed.
They claim to be juice wrld fans but this is totally disrespectful to his memory & REAL fans

March 5, 2022
Unprompted review
Rated 1 out of 5 stars

Please do not order from this company

Please do not order from this company. They gave me a time it will be shipped (4-6 weeks!!) but they actually just raised a shipping label so it looked like they were doing it in the time frame specified. But the item has never been shipped and they send emails dancing around the subject and never answer the question. 2 months later still no item. Just the most dreadful unorganised and unprofessional “company”.

January 31, 2022
Unprompted review
999 Club logo

Reply from 999 Club

Hi! Please contact us at merch@juicewrld999.com for help locating your order

Rated 1 out of 5 stars

Do not purchase

Do not purchase, this is by far the worst purchase experience I have had in my entire life. I usually always shop online, and almost all my clothes and stuff are bought online. Therefore I have had a lot of different experiences with buying stuff online, everything from customer service, customs, taxes, shipping, etc.

Everyone knows if you purchase an item online it will take longer than going into a physical store and buying it from there, but you also expect somewhat of delivery date or customer care. I have unfortunately not received neither from 999Club, this is a shame because I am a really big Juice WRLD fan and just wanted to enjoy his merch. But when a company shows no intention of shipping my order or having any customer care I have lost all my respect for this brand, I ordered a t-shirt from them exactly 1 month ago today and yet have not received any delivery date, shipping information, or feedback on my delivery. I purchased with the Route tracking and order protection, which I have contacted and asked for my delivery. I was told my order is marked as "unfulfilled" 20 days after my order, which is 10 days ago today. Even after contacting both Route and their support I have not received any information or support back, only been told to wait. How long do you really need to wait for a package to be processed? This is ridiculous and the longest process time I have ever experienced in my whole life, I am never purchasing an item from them again!

January 14, 2022
Unprompted review
999 Club logo

Reply from 999 Club

Hi! Our shipping policy is clearly stated as being 4 - 6 weeks from the point of purchase. 1 month, like you state in your review, is only 4 weeks.

Rated 1 out of 5 stars

Just a Scam Site

Just a Scam Site
Paid for my order then revied a gift card and let me pay again 20-30€ for Shipping

Not possible to get moneyback and iam still waiting 3 Months that my order gets shipped

Iam a Big Juice WRLD fan and just wanted to buy some merch but this is the baddest site ever dont support this just sad.....

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Good quality merchandise. Soft, comfortable, well sized clothes. Love the hoodie selection! Ive bought MULTIPLE articles of clothing from them and all shipped in the right time and arrived when the date said it would. Love this site!

April 25, 2021
Unprompted review
999 Club logo

Reply from 999 Club

Thank you Mel!

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