I got 99 problems but a bike ain't one... unfortunately. Very disappointed after visiting Carrum Downs store today. After speaking with a very helpful guy in the workshop, we decided that the c... See more
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This relates to their Carrum Down, VIC store. The gentleman who stayed back to change my daughters tire and put on the new pegs, just so I wouldn't have to come back another day, your customer servic... See more
99 bikes have always been great I’ve bought my kids bikes from here first bikes as gifts and they are Fantastic to help you choose a bike and putting it together and even called you in in after a mont... See more
Generally speaking the service was not too bad, however, since finally getting a chance to ride the bike I’ve noticed that the derailleurs are not adjusted properly (first ride) and are constantly cat... See more
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Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
684 - 700 Frankston-Dandenong Road, 3201, Carrum Downs, VIC, Australia
- 08777679357
4.6
Excellent
42 reviews
Hasn’t replied to negative reviews
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Expectations instantly met.
Having the difficulty of being new to cycling in a covid closed retail world, it's tough going to get the advice required purchasing new products.
At the newly opened Carrum Downs store I've spoken with Abby on the phone twice and had attentive and very helpful service, being able to answer all the questions I had. It's because of Abby's good service I've become a club member and will continue to be a loyal customer at this store. Thankypu for your support and good service Abby.
October 19, 2021
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