Staff at the Noarlunga store were super helpful, they didn’t have the part we needed in stock (hand brake for an electric bike), but searched online for us to find the correct replacement part.
Company replied
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See what reviewers are saying
Dropping my bike off took 25 minutes. I was fourth in line at the front counter and it took 25 minutes to be served....and which point I was just walked to an alternate workshop counter... is it tha... See more
Company replied
99 Bikes Noarlunga I was recently in Adelaide for the Tour Down Under. On Sat 21.01 I was out at Wilunga / McLarenvale when my road bike developed a serious 'clicking' from the bottom bra... See more
Friendly helpful staff, the only downside being the great prices for bikes you don't have or can't get in
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
Dyson Road 88, 4/88, 5167, Noarlunga, South Australia, Australia
- (08) 8489 0850
4.8
Excellent
45 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service and super quick getting
Great service and super quick getting my bikes ready to be picked up
Will be buying from 99 bikes Noarlunga again
September 11, 2021
Fast and efficient service for 2 click…
Fast and efficient service for 2 click and collect items. All ready to go within an hour. Excellent customer service.
August 14, 2021
Love these guys
August 1, 2021
Service with a Smile
Always friendly and very helpful staff. Very reasonable pricing and AAA customer service. Thanks and keep up the good work.
July 4, 2021
Very happy and highly recommend!
Researched many bike suppliers before choosing 99 Bikes. The fact they are local
to me was a big factor especially for service and price. My grandson absolutely loves his new bike and I will definitely recommend the store to my friends and family for their future bike purchases! Great team at the Noarlunga store! Extremely happy with my purchase! Thank you 😊
June 8, 2021
Bike Tune-Up
Pretty seamless experience getting my bike booked in for its first Tune-Up (which was free!). Got an email reminding me it was nearly due, followed the link and booked a day and time that suited me. In store experience was really good. Friendly service and a quick drop off.
The Tune-Up was done while I was at work and ready to collect after. Great to see the notes I left on my booking were followed too. Couldn't really have been any easier!
April 30, 2021
Allways very helpfull and polite staff at Noarlunga and Mile End
Allways very helpfull and polite staff
April 11, 2021
Outstanding service today
Outstanding service today, everyone very helpful, knowledgable and willing to give assistance, especially the workshop staff. Great communication, good timing with work that needed to be done. Especially thankful to Andrew who went above and beyond to help.
February 27, 2021
Unprompted review
Really great team you have there!
Really great team you have there. Always super friendly and helpful :)
February 2, 2021
Unprompted review
Such great service
Such great service, efficient and happy, very professional and obviously enjoy what they do. Big, clean, spacious shop and so very helpful, thanks guys ::)
January 25, 2021
Unprompted review
Excellent service knowledgeable staff…
Excellent service knowledgeable staff member
January 23, 2021
Unprompted review
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable in completing a new bike order and many questions on other tyre options and accessories
January 13, 2021
Unprompted review
Review your customer service.
Dropping my bike off took 25 minutes. I was fourth in line at the front counter and it took 25 minutes to be served....and which point I was just walked to an alternate workshop counter... is it that hard to have one staff member at the counter dedicated to serving staff instead of everyone walking the floor?
The service itself was booked for Sunday, I didn't get the call to say my bike was ready until 4:50pm. 10 minutes before closing. So much for a simple same day service.
January 4, 2021
Unprompted review
Reply from 99 Bikes - Noarlunga
Hi Joe,
Sorry to hear that your experience at our 99bikes store was disappointing and did not meet expectations. If you could contact us at help@99bikes.com.au with further details, we will follow up with the relevant store.
Not behd good staff
Very friendly and knowledgeable staff ill definitely go back
December 29, 2020
Unprompted review
Friendly helpful staff
Friendly helpful staff, the only downside being the great prices for bikes you don't have or can't get in
December 13, 2020
Unprompted review
Amazing service
Amazing service, had a crash out on a track and dropped in to organise a time to fix it, they found time straight away and fixed the bike on the spot. Great guys and the best bike shop down south. Thanks
December 12, 2020
Unprompted review
99 Bikes great shop to do business with
The service from purchase to the first free bike service has been outstanding
December 10, 2020
Unprompted review
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