I purchased a new bicycle helmet online. I had to wait a few weeks for stock to arrive, but I got a quality helmet at a very competitive price. I had to follow-up with the local store when no one cont... See more
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Service was A1. Staff were responsive, friendly and helpful. The Buzzrack Eazzy2 Bike Rack is a great product - well made, strong and stable. I love it ! However, there is an issue with the slip on n... See more
The way I was treated and spoken to by the sales person was not acceptable so they got back the same treatment. Will NEVER use 99bikes again.
Company replied
99 have proved themselves to be pretty good with their service, prices and speed. Staff have always been pretty good to deal with - says that they're fairly happy being there, which is always a good... See more
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
582-586 High Street, 2750, Penrith, NSW, Australia
- (02) 4761 9047
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Quality at a very competitive price.
I purchased a new bicycle helmet online. I had to wait a few weeks for stock to arrive, but I got a quality helmet at a very competitive price. I had to follow-up with the local store when no one contacted me to say my helmet had arrived, but otherwise, the staff could not have been more friendly and helpful.
The salesman was very helpful and…
The salesman was very helpful and polite, a pleasure to talk to.
Happy grandson's 5th birthday bike
Very friendly and helpful staff who are there to help. My grandson loved his bike and we're happy with service received.
99 Bikes - great by me
99 have proved themselves to be pretty good with their service, prices and speed. Staff have always been pretty good to deal with - says that they're fairly happy being there, which is always a good sign to me.
Thanks 99 👍🏼
Guys at local store didn’t have the…
Guys at local store didn’t have the item I needed but checked on line and found one close to my office. Purchased on line and collected shortly after.

Reply from 99 Bikes - Penrith
Great customer service
The team at 99 bikes Penrith were really helpful in exchanging my mis-sized online vest purchase. My mistake on ordering and they got the new size into their store and called me when it was in. Great teamwork! Thank you

Reply from 99 Bikes - Penrith
Great service and products
The staff are very knowledgeable and friendly and the items are great value. My experiences with the 99 Bikes store at Penrith have always been excellent.

Reply from 99 Bikes - Penrith
Knowledgeable and very helpful
Was was very helpful and well-informed about the products they carry.

Reply from 99 Bikes - Penrith
Smooth transaction
When 99bikes say they will price match and further reduce the competitors price by 5%, they meant business! They have kept their promise with no hassle at all. The only downside is I have to lift the heavy box myself with no assistance from the store. It would be nice if the store provides a trolley to transport the heavy merchandise to the carpark. I ended up dragging the big heavy box from the store all the way out to my car. It was really an unpleasant experience. Other than that all is good.

Reply from 99 Bikes - Penrith
A positive experience with great…
A positive experience with great product knowledge from Lauren.

Reply from 99 Bikes - Penrith
Great service!
My husband and I visited 99 Bikes during the middle of last year as we wanted bicycles to use during lockdown as a way to keep fit. We had a couple of bikes in mind and we were offered to take them for a short test ride to ensure we were 100% comfortable. There was no sleazy upsell, just good, genuine service. The team kept us up to date on when our bikes would be ready for collection. They were always very approachable and friendly. We are happy with our bikes!
My 4.5 year old loves his bike
Ordered online picked up bike 2 days later alot quicker then I thought would get it as was during the Christmas period and excellent customer service. Would definitely go again to purchase another bike!
Click and collect from Penrith store
This was a “click and collect”. My daughter collected the item for me and said the staff at the Penrith store were very helpful, efficient, and friendly.
Buzzrack Buzzybee 2 Platform 2 Bike Tow Ball Rack
I purchased this for a friend and was happy with the price and delivery cost. Works well and seems to be a sturdy platform.
I have brought 4 bikes here now and all…
I have brought 4 bikes here now and all have been good bikes.
The guys at the shop are so helpful and don't muck you around so get in there and get a bike
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