9amHealth Reviews 

394
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their kindness, knowledge, and supportive approach, making interactions pleasant and helpful. The app and overall user experience are frequently highlighted as easy to use, seamless, and highly effective for managing health goals. Many people also appreciate the exceptional customer service, noting prompt communication and helpful support. However, some people mentioned difficulties with communication, reporting challenges in connecting with medical providers or getting timely responses. A few customers also noted concerns regarding prescription management and monitoring, finding the process inconvenient or experiencing delays.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as efficient, knowledgeable, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process seamless, easy to use,... See more

Service

Users describe ambiguous interactions with service, with many expressing frustration due to insurance... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the team is very supportive,... See more

Application

Customers had positive experiences with the app, finding it user-friendly, helpful, and easy to use for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more

Rated 5 out of 5 stars

My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my experience with 9am Health. If you’re on the fence about using this wonderful service, I am telling you to just dive in and see for yourself. Easy to use... See more

Rated 5 out of 5 stars

App is easy to use and videos are informative. Took several months to get a medication prescribed, and had some trouble with refills with increasing dosage over time, but the issue finally got resolv... See more


Company details

  1. Specialized Clinic
  2. Medical Office

Written by the company

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.


Contact info

4.2

Great

TrustScore 4 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(394)

268 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a wonderful program!

This is a wonderful program to be a part of. It makes my weight loss journey so much easier. I look forward to my coaching sessions. The advice is on point and very helpful. The articles and training modules that are provided are super helpful in my weight loss journey. It is so easy to communicate with your health team if you need assistance. Getting my medication has been a breeze! I love the smart scale that they sent me to weigh with!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great resources

Great resources, videos, articles & coaching to assist me in my weight loss journey to become healthy.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

9 AM Health is an awesome platform…

9 AM Health is an awesome platform everyone there is so professional and knowledgeable. I feel like and I’m not being dramatic ,that they have helped me get back to my health and help save my life really because my medication that I’m on is zepbound it reduces inflammation in your body. Just an overall wonderful experience. I would recommend this to everyone that I know that needs some help with inflammation, losing weight, getting healthier, finding their way back to their health. I would say just do it and don’t wait until tomorrow. Do it now.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

motivating, prompt and responsive

motivating, prompt and responsive team helping me in my weight loss journey . After long struggle of not able to loose weight by myself, i am finally seeing some hope when i subscribed to 9amhealth. This team is really outstanding in understanding my requests with prompt response. I am seeing results from day 1 in my weight loss journey

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Throughout my participation in this…

Throughout my participation in this program, the care team has consistently provided an exceptional experience. They demonstrate remarkable understanding and expertise in addressing any inquiries one might have concerning their weight loss journey.

April 17, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look