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Rated 5 out of 5 stars

I've been using A1 for a while now & they never disappoint you. Quality service as always friendly staff that always want to help you in the best way they can.

Rated 5 out of 5 stars

Second time using A1, and again, a faultless display of customer service. Service and MOT required (along with a niggling issue with the FNS wheel) and all works completed and an MOT pass within 90 mi... See more

Rated 5 out of 5 stars

Absolutely love this garage, all staff are kind and friendly and are super honest and genuine. No job too big or too small and a particularly brilliant garage if you're a lone female. Not at all intim... See more

Rated 5 out of 5 stars

It’s always a pleasure to visit A1 in South Ockendon! Very friendly & helpful staff. I had an MOT today on my Audi A3 which usually passes with no issues. Unfortunately today it was a Fail due to a... See more

Company details

  1. Car Inspection Station
  2. Auto Repair Shop
  3. Car Repair and Maintenance
  4. Car Service
  5. Tire Shop

Written by the company

Recently coming 3rd in the 'UK Garage of the year'. Our well established garages located in Dagenham and South Ockendon provides a wide range of vehicle services, MOT's and repairs for the people of Essex at very competitive prices. If you like to experience bespoke customer service that puts their customers first at a competitive price then come and visit us. Our facilities are located extremely close to Dagenham East and South Ockendon Train Stations. Having these locations makes us the ideal garage for the entire local community and people that need to commute. We offer Free Collection and drop off service to all local areas and are fully insured to give you piece of mind.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wouldn’t go anywhere else

Wouldn’t go anywhere else. They are friendly helpful and excellent mechanics . Also prices are really good

February 23, 2024
Unprompted review
A1 Autocentre logo

Reply from A1 Autocentre

Hey Avril, Thank you for the lovely review! Have a great weekend and see you soon!

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE - IF I COULD OF SCORED ZERO I WOULD OF!

No communication, no ability to fix anything. Couldnt even fix a head light bulb! Kept my car all morning only to tell me they cant do the work! Utter, Utter garbage.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

A1 it's in the name topclass

I have used this company for MOT as Fords hadn't done it. They found my car to be dangerous to drive as Wish Bone and Brakes all needed replacing. They have now completed all works at a great price. I will be cancelling my Ford plan and giving all my business to A1 from now on. Complete peace of mind and doesn't bankrupt you either. Great staff and service Thank you

August 31, 2023
Unprompted review
A1 Autocentre logo

Reply from A1 Autocentre

Thanks for the great review Mr Staples. Have a lovely weekend!

Rated 5 out of 5 stars

I love this garage bA1 garageeen using it for…

I love this garage been using it for Yearssss MOT and Service booked for next week and my son's Service booked had MOT saved my son £900 another garage tried to rip him off I told him go to A1 autos it passed 1st work other garage said was needed wasn't needed top ppl in this garage very helpful polite answer any questions u ave they won't rip u off I highly recommend this garage.
Thanks A1 autos keep up the great work

August 26, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love this garage

Absolutely love this garage, all staff are kind and friendly and are super honest and genuine. No job too big or too small and a particularly brilliant garage if you're a lone female. Not at all intimidating and staff really do care. Quality of work done is impeccable and very reasonably priced too. Highly recommend and certainly won't go anywhere else myself now.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Such a great friendly run garage all of…

Such a great friendly run garage all of the workers are fantastic, quick and efficient service had an issue with a recall for my car Big Ben helped find the fault which was part of my recall and gave me everything I needed to challenge the dealers which was then sorted within 24hours without that I would have been hit with a very heavy bill to fix. Wouldn't take my car to anyone else !!!

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

I've been going to A1 Autos for many…

I've been going to A1 Autos for many years with various cars .
Everyone there from mechanic's for service to repair to MOT to office staff make you so welcome and they remember you by name from previous visit
The work is 100% never over charge such a lovely place
Wouldn't trust any other garage now
Would recommend
A1 AUTO'S OXLOW LANE DAGENHAM
Every time 💯

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

I’ve been using A1 garage since 2018 and they always go above and beyond to get my car back to me. They also do my MOT and service every year. They are very friendly and very helpful and they will always tell you the truth about what wrong we your car

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

great and trustworthy mechanics

I’ve been taking my current car (and previous car) to Dave and his team for around 6 years now for MOTs and services as well as breakdown issues etc. Great customer service and I feel very comfortable knowing that they will be honest with any advice, cost and work that needs doing. With garages/mechanic trust is a very important factor and and I’ve never doubted these guys from the first time taking my car to them. I’ve recently moved out the area and still always come back to A1 as they have always been very clear with any work that needs doing and have always managed to fix my car without any issues or delays.

Would definitely recommend

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

5 star service

5 star service ! Been coming here for several years now for MOTs and additional work - the guys are friendly and advising what needs to be done with the minimum amount of expense - They will always advise on cheaper options if possible and trust these guys 100% on their advice and expertise - I also like the idea of just turning up for a MOT without booking which in the past has been tested straight away

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Came in for a new clutch and what an…

Came in for a new clutch and what an amazing job they did such a fabulous bunch of people who work there answered all my questions kept me up to date with everything cheaper then I anticipated would recommend them to everyone will be going to them for any future car repairs I need thank you guys so much 10/10 service

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

I always take my car here

I always take my car here. Very honest with advice and costs. I took it in recently with a problem. They told me what was wrong and didn’t charge me for their time investigating. Dean and the team
are always very helpful.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

great as always

This company are great
their customer service is second to none and i wouldnt go anywhere else
I have had mot’s, services, tyres and repairs done here
they are always helpful, friendly and when i drop my car here i do so feeling comfortable that they are always honest and efficient
my whole family use them and highly recommend

December 16, 2022
Unprompted review

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