Pink Moves Ltd  Reviews 

405
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, friendly, and efficient throughout the entire home moving process. Reviewers often highlight that the hardworking crew arrives promptly, communicates clearly, and treats all heavy furniture and personal belongings with exceptional care. Consumer feedback consistently emphasizes that these reliable removal services successfully take the heavy stress out of relocating to a new house. However, some people also felt that the team's truly remarkable flexibility, patience, and understanding regarding unexpected moving date changes made a difficult situation completely smooth and manageable.

What people talk about most

Staff

Clients share satisfaction with the staff, noting that reviewers find the team extremely professional,... See more

Service

Reviewers express immense satisfaction regarding the service, noting that the team is consistently punctual,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend Pink moves. Jon was friendly & professional from start to finish . Easy to get in contact with & nothing was too much trouble. We had uncertainty when our move date would be due... See more

Rated 5 out of 5 stars

We had a full packing and removal service and couldn’t be more pleased. The packers were quick, efficient and careful with our items. The removal team dismantled furniture for us and anything which re... See more

Company replied

Rated 5 out of 5 stars

I really can’t fault Pink Moves — they’ve been brilliant from start to finish. Despite some hiccups with moving dates and a painfully long wait to get in, the team were always helpful, understanding,... See more

Company replied

Rated 5 out of 5 stars

We recently used A1 Removals Ltd / Pink Moves Ltd to help us move house, and they were absolutely fantastic from start to finish. The team arrived right on time, were friendly, polite, and incredibl... See more

Company replied


Company details

  1. Moving Company
  2. also in
  3. Moving and Storage Service

Written by the company

With over a decade of trusted service trading as A1 REMOVALS we established ourselves as one of Norfolk’s most recognised and reliable moving companies. Proudly operating now after a rebranding Pink Moves Limited, our distinctive fluorescent pink vans and signature elephant logo are a familiar sight across the region symbolising quality, care, and a customer-first approach. Based in King’s Lynn, Norfolk, we are deeply committed to supporting our local community and maintaining the highest standards of service across every move whether local, national, or international. Our fully trained and uniformed team works diligently to ensure a seamless and stress-free moving experience. Our Removal Services Include: • Local, national & international relocations • Free, no-obligation quotations • Full professional packing service and premium packing materials • Fully insured staff and vehicles At Pink Moves, we go the extra mile to accommodate our customers no matter how unique the request. Our mission is simple: to provide a dependable, accessible, and tailored service that fits your lifestyle and exceeds expectations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(405)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend

We have used these guys before and will definitely use them again. We had to move out an old kitchen from an upside down house and move new cabinets etc upstairs. A1 came on time as arranged and got everything moved with no issues at all. Some items had to be passed down over a first floor balcony! They were extremely friendly and helpful and even took our waste away. Highly recommend

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great team work

Despite an unfortunate start to the day (definitely NOT the fault of A1) the team, led by Leanne and Irish were fantastic. They worked quickly , methodically and safely. There were no breakages or damage at all. Throughout they were friendly, polite and good humoured. Thank you team.

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic removals company

Fantastic removals company. Prompt responses to our emails and on the day they were faultless. Very professional yet full of humour. They made our house move painless and stress free and took great care of our personal belongings. Would definitely recommend them with no hesitation. Thanks guys (and Leanne of course)!

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

The gentlemen (and woman) of removals !!

A1 Removals were the perfect company to carry out our move. Jon arrived on time to price up the job
and on the big day Leanne and her very helpful guys arrived and carried out the removal with good humour, patience and skill.
Why go anywhere else.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

A1 Removals were professional

A1 Removals were professional, reasonably priced, friendly and careful and made a potentially stressful day light-hearted and straight forward. Leanne was very reassuring. I would thoroughly recommend this team for your house move.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Very professional, friendly service. This was the 3rd time using A1 and I wouldn’t use anybody else…..highly recommended.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Best in the business

Excellent customer service, very polite and helpful. Nothing was a problem and they overcame every hurdle i threw there way. Would highly recommend to all family and friends.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service

I would highly recommend this company to anyone who is looking to use a removals service. They were prompt, friendly and nothing was too much. They made what could have been a really stressful experience so easy and straightforward. Thank you A1 Removals, I would absolutely use your service again and will be recommending you to others.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant removal service

I used A1 removals yesterday to move into my new house from our flat, and their service was fantastic! I contacted them very last minute and they were very flexible and able to squeeze our move in. They arrived on time, loaded everything up efficiently and quickly, using proper padding for all of our furniture to keep it safe. They unloaded carefully, making sure nothing was damaged in our new house. Leanne was very friendly and would answer any queries quickly, and Irish was fantastic on the day. Brilliant customer service and I would recommend to anyone who needs a removal at an affordable price.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Moving house

I highly recommend this company, my mum used on her moving and I had the pleasure of meeting the crew.Sam,Irish,Leanne.so on deciding to move they where my first option and I’m glad I used this company.Fantastic they worked hard respected both properties and my furniture.They all organise themselves and took the stress out of me moving.I would definitely use the company again ⭐️⭐️⭐️⭐️⭐️

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Faultless, kind and caring

We had a really bad experience with our purchase and Jon was understanding, helpful and went out of his way to assist us. When it came, moving day was a breeze too, they moved everything in and put all the beds up, and their storage is really good value too- they looked after our belongings really well. Thank you again Jon and team- we would definitely recommend these guys! Xxx

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

Prompt

Prompt, friendly and efficient. Charges were reasonable as well. Quick replies to my emails. Turned up when they said for quote, packing and on removal day (if anything they were slightly early - which was good!) My moving date got change a number of times and they were very good about this and did the packing on a Sunday as I eventually moved on a Monday

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

This company was so helpful and…

This company was so helpful and accommodating I kept having to change dates, but they managed to stick with us, the move day the guys were very helpful in putting the furniture where we wanted, would definitely recommend Thank you. Una and John Barcock

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

A1 Removals were very professional

A1 Removals were very professional and took great care of our household goods and furniture. After our horrific experience with the previous company it was a pleasure to have A1 move us. Thank you for your friendliness and great attitude.
Will definitely have A1 move us in the future.

April 11, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look