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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting the careful handling of belongings, timely deliveries, and well-organized operations, whether for removals or storage. The user experience is often described as seamless, with many appreciating the clear communication and support from the office team. However, some customers also noted issues with product condition, reporting damages to furniture and other items during transit or storage. A few other people also felt that the reassembly of furniture was not always handled correctly, and in some isolated cases, there were issues with items not being accounted for from storage.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe the process as easy, smooth,... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the promptness,... See more

Product

Reviewers mention ambiguous feedback about product. Many customers were pleased, noting items remained in... See more

Based on these reviews

Rated 5 out of 5 stars

Recently had James & Aaron support with moving all our things into storage and honestly couldn't fault them. They were so efficient, super thorough - I hardly lifted a finger. Also Emma was a dream wi... See more

Company replied

Rated 5 out of 5 stars

Chris and Marlon were incredible. They made my life SO much easier by efficiently m taking inventory and safely loading up all my belongings in under an hour. They were friendly and professional. Than... See more

Company replied

Rated 5 out of 5 stars

JamVans go above and beyond, and compared to other storage companies, they are the best! It is an excellent team effort, which includes Jake, and Martin, and twice we have been extremely fortunate t... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Collection and drop off were super easy, well organised and efficient. I had my items in storage for around 2years and they were returned in same condition as originally stored. Ver... See more

Company replied


Company details

  1. Storage Facility
  2. Self-Storage Facility

Written by the company

Jam Storage is a modern collect-store-return storage and moving service designed to make space simple. We come to you, carefully collect your items, store them securely, and return them whenever you need, no trips to a storage unit, no heavy lifting, no hassle. From single items to full moves, our process is streamlined, transparent, and built around convenience. With professional handling, secure facilities, and flexible scheduling, Jam Storage gives you back space and peace of mind. We collect. We store. We return. Storage and moving - done the modern way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Customer Service

The delivery of my items went smoothly and without any incidents. Kane and Louise were very friendly and helful, they represent a great asset to Jam Storage, to anyone I had contact with, I kind only thank you for your excellent customer service, something that nowadays is so very difficult to find. A happy company possess happy colleagues. It was a great 2 years to have you as my storagers, now we have to part ways but you will be highly recommended.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Brilliant service. Collection and drop off were super easy, well organised and efficient. I had my items in storage for around 2years and they were returned in same condition as originally stored. Very happy and would highly recommend.

April 11, 2026
Unprompted review
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Reply from JamStorage

Thank you for your great feedback! We’re so pleased to hear everything went smoothly and your items were returned in perfect condition. We really appreciate your recommendation!

Rated 5 out of 5 stars

Wonderful service

Wonderful service, the guys that came were really helpful and efficient. We needed storage for a couple of months as our flat was completely refurbished.
Pick up and drop off was so easy compared to doing it all yourself.
We are so pleased we found and used JamStorage.

April 10, 2026
Unprompted review
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Reply from JamStorage

Thank you for your lovely feedback! We’re so glad the team made your move and storage process easy and stress-free. We really appreciate you choosing JamStorage and hope to help you again in the future!

Rated 5 out of 5 stars

Excellent storage company.…

An excellent experience from start to finish. Great customer service people. Their removers were first class , professional, friendly, and very helpful.

April 8, 2026
Unprompted review
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Reply from JamStorage

Thank you for your wonderful feedback! We’re delighted you had an excellent experience and will pass your kind words on to our team.

Rated 5 out of 5 stars

Michael

Michael, Jason and Terry were amazing. They arrived on time, took inventory and loaded my belongings in a professional and efficient manor. I would happily reccomend their service and use Jam again

March 28, 2026
Unprompted review
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Reply from JamStorage

Thank you for the fantastic feedback! We’re delighted to hear Michael, Jason, and Terry made such a great impression. We really appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

A great packing, storage and delivery servicr

Came, packed stuff carefully, stored it for a few months and returned it. Sam and Ed who delivered were prompt, communicated well, and efficient. Very pleased.

March 27, 2026
Unprompted review
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Reply from JamStorage

Thank you so much for your kind words! We’re really glad you had a great experience, and we’ll be sure to pass your feedback on to Sam and Ed.

Rated 5 out of 5 stars

Owen, Louise & Sam

Owen, Louise and Sam were all amazing at their job and friendly.

My former home was a difficult move, second floor - no lift! and no parking outside, but the team just got on with it without any fuss. Very professional indeed.

I would recommend this company to anyone.

March 16, 2026
Unprompted review
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Reply from JamStorage

Thank you so much for your kind words! We’re thrilled to hear that Owen, Louise, and Sam made your move easier, even with the challenges. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Brilliant service, professionally delivered

The whole experience from booking to packing to onward delivery was smooth professional and very reassuring. Covel and his team of movers did a fantastic job of inventorying all our boxes and packing them safely into their van, they were prompt polite and tidy. The office team were communicative timely and a pleasure to work with. The Jam vans quote for both collection and storage was extremely reasonable compared to some of the other quotes I received. They were even able to accommodate a slightly further move then they usual service areas. All in all I was very impressed and I'd recommend them to anyone I can see why they're the witch recommended movers several years in a row. My thanks to everyone involved.

December 10, 2025
Unprompted review
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Reply from JamStorage

Thank you so much for your kind review! We're really pleased to hear that your experience with us was smooth from start to finish. I'll be sure to pass your lovely feedback on to Covel and the team, as well as our office staff, they’ll be delighted to hear it. We truly appreciate your recommendation and are very grateful you chose JamStorage. Wishing you all the best in your new place!

Rated 5 out of 5 stars

We had our furniture stored away whilst…

We had our furniture stored away whilst moving in with family between selling and buying. Rute was very helpful in arranging everything along the way. Jam Vans collected our items with extreme care and then stored the items with no issues for a very good price for a few months. The return of the goods by Ed and Sam was also excellently handle and very quick. Highly recommended company.

March 7, 2026
Unprompted review
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Reply from JamStorage

Thank you for your review! We’re delighted Rute, Ed, Sam, and the JamStorage team made your storage experience smooth and stress-free. Your recommendation means a lot!

Rated 5 out of 5 stars

Great experience with JamStorage

Great experience with JamStorage, from Jake the account manager to the crew, Rio and Harvey, who came to collect the furniture. My request required a quick turnaround, and I appreciated how they all accommodated my request. Extreme professionalism all around, and would gladly recommend JamStorage to other customers.

March 3, 2026
Unprompted review
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Reply from JamStorage

Thank you for your kind words! We’re glad Jake, Rio, and Harvey could accommodate your request so smoothly. Your recommendation means a lot to us!

Rated 5 out of 5 stars

JamStorage were amazing

JamStorage were amazing from the very beginning. Moving house and relocating can be overwhelming but Jake made everything easy for us. The booking itself, estimating the costs, helping us understand the space we would need etc. On the day we had James, Jordan, Sam, Ed and Kane and they were all perfect, kind, considerate of our space and needs and our belongings. I expected it to feel awkward but it didn’t. I trusted them completely. They were all really friendly and knew exactly what they were doing. I’m so pleased we used JamVans and I’m relieved that our belongings are being stored with people we trust. 10/10 recommend!

February 27, 2026
Unprompted review
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Reply from JamStorage

Thank you for sharing your experience! We’re so glad Jake, James, Jordan, Sam, Ed, and Kane made your move stress-free and that you felt completely supported. Your trust means everything!

Rated 5 out of 5 stars

Trust this company.

I’m not sure how I found JamStorage in the first place but I’m pleased I did. They are a reliable, affordable, and extremely pleasant outfit to deal with. Michael and Covel who returned our furniture were both careful and sensitive in handling our returned items. Owen in the office could not have been more helpful. In the competitive world of storage I wouldn’t hesitate to recommend and trust this company.

February 24, 2026
Unprompted review
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Reply from JamStorage

Thank you so much for your kind words! We’re thrilled Michael, Covel, and Owen could make your experience smooth and stress-free. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Helpful and efficient

Sam and Ed were helpful, efficient, and good-humoured in collecting many boxes from a flat with tricky access. I am very happy with Jam Vans service so far though I can't comment yet on the return from storage.

February 11, 2026
Unprompted review
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Reply from JamStorage

Thank you for your lovely feedback! We’re so glad to hear that Sam and Ed were helpful, efficient, and kept good spirits despite the tricky access, we’ll be sure to pass on your kind words to them.

We’re delighted you’re happy with the service so far, and we look forward to making the return from storage just as smooth!

Rated 5 out of 5 stars

Really good experience for me

Really good experience for me! From booking and communicating with Jake to receiving all my stuff in a record time thanks to Harvey and Rio, it went great. Would absolutely recommend.

February 20, 2026
Unprompted review
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Reply from JamStorage

Thank you for sharing your experience! We’re so pleased to hear everything went smoothly from booking with Jake to the speedy delivery by Harvey and Rio. We’ll be sure to pass on your kind words to the team. Your recommendation truly means a lot!

Rated 5 out of 5 stars

Very careful about customer

The men collected everything very quickly, they were very polite and were very careful with my belongings! Definitely I recommend them!

February 20, 2026
Unprompted review
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Reply from JamStorage

Thank you so much for your kind words! We’re delighted to hear that our team was polite, efficient, and handled your belongings with great care. Your recommendation truly means a lot to us!

Rated 5 out of 5 stars

From my first contact with the company…

From my first contact with the company I have been assigned an account manager Jake who has been very patient, 100% available weekends too and accomodating. The guys came to pick my luggage on time, everything went smooth and fast. I needed to pick up some luggage from the storage 2 weeks after it has been stored. Martin Kayman waited for me, greeted me with a coffee and a big smile and was incredibly helpful and available! So glad and lucky with my choice of storage company!!! Would 100% recommend!

February 12, 2026
Unprompted review
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Reply from JamStorage

Thank you for your wonderful review!

We’re thrilled Jake could support you every step of the way, and that Martin made your storage pickup so smooth and welcoming. Your 100% recommendation means a lot, we’re so glad you chose us!

Rated 5 out of 5 stars

I have had a great experience with this…

I have had a great experience with this company. I had to move with my family but the date for the move was not set in place . Jake wad very good at helping me with booking the service and gave me all the information needed also the costs are very upfront so there were no surprises. The staff that came to help me, Joe and Covel were also very patient and kind when it came to moving stuff and everything worked out seamlessly. 10/10 service, I would highly recommend.

February 10, 2026
Unprompted review
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Reply from JamStorage

Thank you,

We’re so glad Jake was able to make the booking process smooth and clear for you, especially with your move date still being flexible. It’s also great to hear that Joe and Covel took such good care of you on the day and made everything seamless.

We truly appreciate your recommendation and wish you and your family all the best in your new home!

Rated 5 out of 5 stars

Amazing!

The movers were friendly, and completed the job very quickly and carefully. This is the second time I’m using this service to help me with my move and storage of items. Don’t have anything to complain about.

February 7, 2026
Unprompted review
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Reply from JamStorage

Thank you so much for the amazing feedback! We’re thrilled to hear our movers were friendly, efficient, and took great care of your items. It truly means a lot that you’ve trusted us for both moving and storage, especially for a second time. We really appreciate your support and look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

Collection and storage of my belongings.

Michael and Terry were friendly and attentive. They knew exactly what they were doing, and l felt relieved that my belongings were in safe hands.
I was very happy with the service I received, and I would recommend them without hesitation. Thank-you guys. You were great! Sean in Muswell Hill

January 31, 2026
Unprompted review
JamStorage logo

Reply from JamStorage

Thank you so much, Sean! We’re really glad you felt your belongings were in safe hands. Michael and Terry will appreciate your kind words, thanks for the recommendation!

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