A24 Group Medical Staffing - Sutton Reviews 190

TrustScore 4.5 out of 5

4.7

Lind Road 92-96, SM1 4PL Sutton, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Gaynor Ernstzen BNA is a assett to the company. She always looks out for her staff. Go s beyond duty to make sure staff are happy and continue with training. Is always kind, demonstrates compassion... See more

Company replied

Rated 5 out of 5 stars

I have joined A24 group and in particular Ambition 24 who is an outstanding team. Lurinda is very professional consultant and determined to support her team in any situation which may occurred.... See more

Company replied

Rated 5 out of 5 stars

Consultant, Keegan Keiser and his other team members continued to be superb! A24 is my favourite agency to work for. If you’re reliable and caring, please consider A24. Having created records... See more

Rated 4 out of 5 stars

At the early start shift wasn’t coming as expected but suddenly got blocked booking for four to five nights which is nice. Everything seems working well but hope one day timesheet submission ll be onl... See more

Company replied


Company details

  1. Nursing Agency
  2. Recruiter
  3. Recruitment Service
  4. Temp Agency

Written by the company

The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.


Contact info

  • Lind Road 92-96, SM1 4PL, Sutton, England, United Kingdom

  • 0871 87 333 09

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I must commend the shift allocation and…

I must commend the shift allocation and confirmation team but there is room for improvement with the consultants. Some of them are not accessible. I have personally requested to speak with my consultant. He refused to call me till this moment.
I think such things can be looked into as well.

November 22, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Franklin,

Thank you for highlighting the issues encountered. We apologize for the lack of communication and terribly sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

We work really hard to offer the best service in the best possible way .

Thank you for choosing the A24 Group.

Kind regards,

Jaydine Titus
Recruitment Resourcer
Tel: 0871 8733 383
Web: www.a24group.com











Rated 5 out of 5 stars

Great company to work with

Great company to work with, all the booking consultants are great people to work with. Always there to support and assist with any shift requirements either day or night. Out of client visit 24/7 immediate support, up to date with all mandatory training and legal requirements.
My experience using the online booking platform for shift is excellent, the app and related marketing platform are amazing.
A highly recommendable agency that will suit your requirements.

November 18, 2022
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Moyosore

We're so happy to hear you had a great experience with the Agency. Your review made out day! Our team works very hard to keep our staff members happy, It is because of people like you that we continue to improve as a business! Thank you for working with us! if there's anything we can do to serve you further, let us know. Have an amazing day.


Kind regards,

Jaydine Titus

Recruitment Resourcer

Web: www.a24group.com


Rated 5 out of 5 stars

Great company to work for

Great company to work for. The agents are always willing to help, very pleasant and professional. The pay rate is way above average. A24 provides very good support for staff.

November 7, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hiya Glodean

The A24 Group believes you should earn what you deserve.On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.

Kind regards,

Jaydine Titus

Recruitment Resourcer

Web: www.a24group.com



Rated 5 out of 5 stars

The Highest paying agency with best…

The Highest paying agency with best standards. There has been immense support from A24 Staff via calls and online throughout my time. Well organized and best service offered. I strongly recommend my second family Ambition24.

October 29, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Anish

On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Kind regards,

Jaydine Titus

Recruitment Resourcer

Tel: 0871 8733 383

Web: www.a24group.com


Rated 4 out of 5 stars

It was a great experience and also…

It was a great experience and also opportunity to work with an entire new team

October 14, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Babatunde,

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

Hope you have a wonderful day.
Kind regards,

Jaydine Titus
Recruitment Resourcer

Tel: 0871 8733 383
Web: www.a24group.com

Rated 5 out of 5 stars

Flexible shifts and wide range of…

Flexible shifts and wide range of choices. Pays on time as well. Thank you A24.

October 16, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Michael,

Its lovely to hear your kind words of appreciation for our hard-working Booking Consultants. Thank you for choosing the A24 Group.

Hope you have a wonderful day.
Kind regards,

Jaydine Titus
Recruitment Resourcer

Tel: 0871 8733 383
Web: www.a24group.com

Rated 4 out of 5 stars

At the early start shift wasn’t coming…

At the early start shift wasn’t coming as expected but suddenly got blocked booking for four to five nights which is nice. Everything seems working well but hope one day timesheet submission ll be online without having to print out paper.

October 15, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Danike,

It is not every day that we receive feedback as detailed and thoughtful as yours but trust us when we say that it does not go unnoticed.

We sincerely thank you for taking the time to share your thoughts with us.

We have recently made it easier to find timesheets, which can be downloaded, emailed or printed. - https://help.a24group.com/en/articles/2800740-where-can-i-find-timesheets?location=conversation

Kind regards,
Jaydine Titus
Recruitment Resourcer

Tel: 0871 8733 383
Web: www.a24group.com

Rated 2 out of 5 stars

I uploaded my current proof of address…

I uploaded my current proof of address of was never updated. Still getting requests to work in London instead of Southampton

October 10, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Chris,

Thank you for bringing this to our attention.

It seems like your address has been updated to Southampton on your profile.

Please reach out to our Compliance department if you have any further enquires regarding your address - advisors@a24group.com or contact them on 08718733309 or Whatsapp 07723559602.

Kind regards,
Jaydine Titus
Recruitment Resourcer

Tel: 0871 8733 383
Web: www.a24group.com

Rated 5 out of 5 stars

amazing experience

A24 Group is amazing agency..give good payment

September 2, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Josh,

The A24 Group believes you should earn what you deserve.

Thank you for your hard work that you always put in every shift.

Kind Regards,
Jaydine Titus
Recruitment Resourcer

Rated 5 out of 5 stars

The consultants: Abdul

The consultant , Abdul is an excellent staff with great management skills . He has been a source of motivation for us and he is the reason I have pick many shifts with Grosvenor. I can only say, keep up the good work. Regards. Kufre

September 9, 2022
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Kunte,

On behalf of the A24 Group team, Grosvenor and Abdul, I would like to thank you for sharing this great review about our agency and our Consultant Abdul!

We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.

Warm Regards,
Jaydine Titus
Recruitment Resourcer

Rated 5 out of 5 stars

It has been so amazing working with A24…

It has been so amazing working with A24 group especially with Keegan Keiser who books my shifts most of the times. I am amazed at how good he is on telephone conversation, responding to my concerns in email promptly, ensuring that I get booked for shifts even when I lost hope and goes as far as caring for my wellbeing. Such an amazing fellow. I'm really happy and grateful too. So far, I have enjoyed good pay rates too.

August 31, 2022
Unprompted review
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Maduike Blessing,

On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.

We would not be able to grow and develop without feedback like yours

Warm Regards
Recruitment Resourcer
Jaydine Titus

Rated 5 out of 5 stars

Super

Super super super

August 18, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi L Gavula
Thank you very much for such a great review! We work really hard to offer the best service in the best possible way and I am happy to see that it reflects. 

Kind regards
Jaydine Titus
Recruitment resourcer

Rated 5 out of 5 stars

Great efficient service!!

Great efficient service I was sent on my first job with A24 and everything was in place, from information, care plans etc
Any concerns I was able to contact the office Nadine was a great support putting me forward for this job

August 9, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Jessica,

On behalf of the A24 Group team and Nadine, I would like to thank you for sharing this great review about our agency!

We are thrilled that you enjoyed your experience and extremely happy having you as a valued A24 group agency worker.

Kind Regards,
Jaydine Titus
Recruitment Resourcer

Rated 5 out of 5 stars

A24 makes me enjoy what I do.

A24 makes me enjoy what I do. Being a nurse, I’m sent to where my services are needed and appreciated, that give me so much knowing my efforts are being appreciated. Thank you A24.

July 31, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Abdul,

Thank you for your hard work that you always put in every shift. It is because of people like you that we continue to improve as a business!

Keep Safe!

Warm Regars
Jaydine Titus
Recruitment Resourcer

Rated 5 out of 5 stars

You are doing well but u need to start…

You are doing well but u need to start providing training for the a24 staff

July 28, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Grace,

We always enjoy hearing what our valued A24 Group agency workers have to say.
We do offer trainings at an additional cost.
Please look at the link below

https://www.a24group.com/training/

Warm Regards
Jaydine Titus
Recruitment Resourcer

Rated 5 out of 5 stars

I really enjoyed my shift

I really enjoyed my shift, it was well organised and l get all the help from the Agency who assigned me.
It was a great experience.

July 27, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Zvisinei,

We are grateful that you took the time out to leave us a review.
We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.

Warm Regards
Jaydine Titus
Recruitment Resourcer

Rated 5 out of 5 stars

Excellent

Excellent. A very good and organized service. I enjoy working with them

June 11, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Margaret,

It is because of people like you that we continue to improve as a business! Thank you for working with us!

Please contact us again if there is anything else you need!
Tel: 0871 8733 383
Whatsapp: 0772 3559 602

Warmest regards,
Jaydine Titus
Recruitment Resourcer

Rated 5 out of 5 stars

Their system is highly organised

Their system is highly organised, and they pay on time.
A24 Group does no partiality in booking people in their various shift. They make sure everyone works anytime there is an available shift

May 26, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Malachy,

It is because of people like you that we continue to improve as a business! We believe you should earn what you deserve!

Thank you for your hard work that you always put in every shift!

Kind Regards,
Jaydine Titus
Recruitment Resourcer

Rated 1 out of 5 stars

The process was too slow

The process was too slow. I applied since begining of November 2021 and met all the condition required by end of same month and yet did not get compliant until late March 2022. They even asked me to send my DBS that they helped me acquire to their office by post before I could be compliant. The recruitment team can do better please.

May 13, 2022
A24 Group Medical Staffing - Sutton logo

Reply from A24 Group Medical Staffing - Sutton

Hi Adelekan,

Our Compliance team works at a fast-pace on a very tight deadline with high level of accuracy and clears live candidates per week which may incur small volume of human error(s).

Compliance staff are fully trained and are aware of how important it is to ensure all candidates have an easy on-boarding process.

However, your comments have been taken on aboard and passed onto the Compliance Manager for future training purposes.

Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader

Tel: 0871 8733 383
Whatsapp: 0772 3559 602

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