Gaynor Ernstzen BNA is a assett to the company. She always looks out for her staff. Go s beyond duty to make sure staff are happy and continue with training. Is always kind, demonstrates compassion... See more
Company replied
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See what reviewers are saying
I have joined A24 group and in particular Ambition 24 who is an outstanding team. Lurinda is very professional consultant and determined to support her team in any situation which may occurred.... See more
Company replied
Consultant, Keegan Keiser and his other team members continued to be superb! A24 is my favourite agency to work for. If you’re reliable and caring, please consider A24. Having created records... See more
At the early start shift wasn’t coming as expected but suddenly got blocked booking for four to five nights which is nice. Everything seems working well but hope one day timesheet submission ll be onl... See more
Company replied
Company details
Written by the company
The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.
Contact info
Lind Road 92-96, SM1 4PL, Sutton, England, United Kingdom
- 0871 87 333 09
4.7
Excellent
190 reviews
Hasn’t replied to negative reviews
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It's good but the tax is too much
It's good but the tax is too much. Removing tax from your earnings is equivalent of working for other agencies.
And as big as A24 group is they don't sponsor skill visa from student visa.
April 25, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Henry,
There are only two ways a worker can get paid through the A24 Group:
1. PAYE where we will deduct tax and NI and they will be entitled to all statutory payment such as SSP (sick pay)
2. Via their private limited company (subject to all documents received and checks goes through okay with companies house) but due to HMRC IR35 regulations we will deduct tax and NI and pay it over to HMRC
Your feedback has been taken into consideration.
Please email mypay@a24group.com with full details and our Payroll team will look into this promptly.
Thanking you kindly,
Kind Regards,
Jaydine Titus
Recruitment Resourcer
Excellent!!
April 25, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Rochelle,
It is because of people like you that we continue to improve as a business! Thank you for working with us!
Keep safe!
Kind Regards,
Jaydine Titus
Recruitment Resourcer
This is a wonderful company to work…
This is a wonderful company to work with, good service and I am happy to be part this company.
April 12, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Oyeyemi,
Thank you for sharing a review of your recent experience.
Our team here at A24 is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you.
We look forward to continue working with you.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
P45 which is my right and other things
Over two weeks and after 4-5emails I still haven't received my P45.
It was the same with the tax code the payroll didn't care my previous P45 which was issued a week before. (However the HMRC said they should accept it)
Now the payroll doesn't care many emails regarding my P45.
After the 4th email when I have sent to other email addresses as well they said "you will get it today later on"
I don't know how slow the time goes in that department but in my reality it was 30hours ago and I am sure they won't issue it Saturday or Sunday so probably Monday two days later I will have an other 'fake' promise.
I hope the managers are read this because I have sent emails to 3different email address to tell someone 2weeks wasn't enough to make that very complicated official document which is my right to get. I could talk about technical issues too or about things which I have never heard before from an agency : last minute shift ,means you can go now not 12hours before the shift starts, it means now and the surprise they did not even offer any higher rate for it. I have never heard this practice and I was working for many companies this is which is very far from the business think. Milage? = Forget it. You need to print your own timesheet every shift!? What!? The people in the workplaces are not happy to do these things in 2022.
Feels like this group is stucked many -many years ago and the cherry on the top if you calling them you will be charged for the phone call, that is very helpful for the communication specially when the w.app also doesn't work with them properly and you will need to email them which will be found in time or won't.
Just a nightmare, I will try to forget these things but I wanted to get my P45!
March 26, 2022
Unprompted review
Reply from A24 Group Medical Staffing - Sutton
Hi Meszaros,
Thank you for sharing your feedback.
We’re sorry your experience didn’t match your expectations. It was an uncommon instance.
I am happy we managed to resolve your issue.
Kind regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Tel: 0871 8733 383
Whatsapp: 0772 3559 602
Great agency
Great agency, amazing, supportive and understanding case handlers: DeeDee, Di, Shaun, Abdul, Brian, Eric and many more. I’m very happy to work with you all. Extremely professional and always happy to help. Very good pay. I highly recommend the A24 group. 5 stars are not enough. Thank you for all your help and support I received from you all.
March 8, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Eva,
We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
We’re glad we could be of service and appreciate the kind words!
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
Good organisation to work for.
The A24 group staff are friendly and professional. Once you get cleared for work there's plenty of assignments. The app is very helpful in choosing the shifts you want to do. My only negative experience is that payroll department did not communicate a mistake I made on my time sheet for me to get paid on time. Otherwise I would've given a 5 star
February 27, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Kabba,
We would not be able to grow and develop without feedback like yours.
We are thrilled you had a great experience with us and look forward to continue working with you as a valued A24 Group worker.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
Marvelous team
February 26, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Charity,
Thank you very much for such a great review!
We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
Reply from A24 Group Medical Staffing - Sutton
Hi Sanelisiwe,
Our team here at A24 is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you.
We look forward to continue working with you.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
Reply from A24 Group Medical Staffing - Sutton
Hi Adebayo,
Thank you for your kind words.
We value you as a A24 Group Agency worker.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
The one to beat
Staff are highly reactive. There are plenty of shifts available. Pay is really good. Wish I have known this sooner.
February 19, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Beth,
The A24 Group enjoys doing what they do because of candidates like you.
Your review just made our day. Thank you!
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
An excellent agency to work with.
January 29, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Imtiaz,
The A24 Group believes you should earn what you deserve. Thank you for your hard work that you always put in every shift.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
I received great support during my…
I received great support during my onboarding which made things a lot easier.
I was also offered a 2year plan for the training package which was a relief as I do not have to rewrite my training after it expires 1st year.
The payment was made promptly for the shift covered.
Overall professional expertise was spot on.
Thumbs up to the recruitment team and all.
January 28, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Mercy,
Thank you for sharing a review of your recent experience.
Our team here at A24 is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you.
We look forward to continue working with you.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
I'm happy to work for A24Group!
I'm happy to work for A24Group because I can choose shifts not too far from me at a good rate.
January 20, 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Gheorghe,
On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency!
We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
General
Flexible shifts, descent pay rates compared to many agencies and staff shift App quite convenient.
December 12, 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Elizabeth,
Thank you very much for such a great review! We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.
Kind regards,
Jazmyn Smith
Recruitment Resourcer
Best in the game
Registration was a bit lengthy . After registration their app works like magic and you pick shifts that have the rate you want to be paid. They’re really organised even their payroll system
December 12, 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Thulisile,
We always enjoy hearing what our valued A24 Group agency workers have to say, We’re glad we could be of service and appreciate the kind words!
Kind regards,
Jazmyn Smith
Recruitment Resourcer
Productive
A good company to work with. Take care of their staff to the best of their ability.
December 9, 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Ahmet,
We absolutely love working with you. Thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker
Kind regards,
Jazmyn Smith
Recruitment Resourcer
A24Group is Great with dedication
Amazing staff. Though most of the work location and assignment is far, they should include petrol mileage pay to their agency staff, some are good nursing home, some are not. Some staff in nursing home are nice they help you and never leave you alone in caring clients making sure that everything is ok both their agency staff and their client. With sense of responsibility. But some nursing home environment will leave you on your own even you dont know their client and make you do a 2 is to 1 (2 carer to 1 client) into 1 is to 1 which is bad for the agency worker's back and not good to client too moving on their own. The staff at ambition 24 is great with dedication. Well done and keep up the good work.
December 5, 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Sheena,
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and look forward to continue working with you as a valued A24 Group worker!
Kind regards,
Stacey Gilbert
Recruitment Resourcer
The A24Group
Two months ago I was at my wit's end, not earning enough as a care worker. A colleague introduced me to the A24Group. I filled the forms and did all the tests. Although the test was vigorous and the time it took to be accepted was long, once I joined the Group my life changed. I had enough work and I was paid a premium rate. I am so grateful to the A24Group for the opportunities working with them has afforded me. They get excellent ratings from me.
November 12, 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Remi,
On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.
We excited to be on this journey with you! Thank you for choosing the A24 Group.
Warm regards,
Jaydine Titus
Recruitment Resoucer
A24group is organized and professional
A24group is organized, very efficient and very professional. I initially had an issue with my timesheets however it was speedily corrected and was paid as promised. I will recommend them any time.
November 11, 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Joe,
Thank you so much for working with us. We appreciate you and your wholesome feedback! If any of your friends or family would like to join the A24 Group, we have introduced a new referral program.
Zayaan Abrahams
Recruitment Resourcer Team Leader
Refer a Friend: Earn up to £500 for You & £250 for your referral
Tel: 0871 8733 383
Whatsapp: 0772 3559 602
Email: zayaan.abrahams@a24group.com
Web: a24group.com
Spectacular
Fantastic agency, always prompts in attending to queries, supportive staff, though compliance takes ages but still worth the effort and time overall.
November 1, 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Meloski,
On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Kind regards,
Jaydine Titus
Recruitment Resourcer
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