A24 Group Medical StaffingReviews 

2,210
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've been with this company for almost 2 months now. I cannot complain im very grateful for working under or for them. They handle everything with grace if you made a mistake with or didn't understan... See more

Rated 5 out of 5 stars

Ambitious agency is a best agency ever, I went at Moot net care hospital at Pretoria for my first day orientation. Stil waiting for CareOn training, I'm looking forward for that training then wil cont... See more

Company replied

Rated 5 out of 5 stars

My whole onboarding process took a lil while due to referencing but thanks to Samantha Sardo who kept chasing my last professional reference till it was cleared. Can’t wait to start working with... See more

Company replied

Rated 5 out of 5 stars

I had the best experience during the registration process. The lady who assisted me (Nandi) was really helpful and patient. Thank you very much, and keep up the wonderful work you do Nandi. She called... See more

Company replied

Company details

  1. Nursing Agency
  2. Recruiter
  3. Recruitment Service
  4. Temp Agency

Written by the company

The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,210)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Very supportive consultants.

Very supportive consultants.
A big thank you to Chantelle and Cici who helped through the basis and enhanced clearances. Though it was a little stressful, their patience meant I had no choice but to work with the system.

June 6, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Omowale

Thank you for your kind words! We're delighted to hear that Chantelle and Cici were able to support you through the process of obtaining your clearances. We understand that it can be a bit stressful, and we're glad their patience and assistance made a positive impact on your experience.

We will be sure to pass along your appreciation to both Chantelle and Cici. Thank you for choosing to work with us, and we look forward to continuing to support you in the future.

Warm regards,

Rated 5 out of 5 stars

I really had a smooth interview with…

I really had a smooth interview with Noxolo Mooi, she made me comfortable throughout the interview and I am happy that I will be working with lovely people in this organisation.

June 4, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Oluwaseun

Thank you for sharing your positive experience with us! We're delighted to hear that your interview with Noxolo Mooi went smoothly and that she made you feel comfortable throughout the process. We're thrilled to have you join our team and are glad to know you're happy to be working with such lovely people.

Rated 5 out of 5 stars

Very nice lady Noxolo Mooi,she waited…

Very nice lady Noxolo Mooi,she waited for me 20 min and she didn't decline my interview. She was very helpful and made me feel relaxed and not tensed. Looking forward to work with the team.Thank you Noxolo Mooi🌹

June 5, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Anca

Thank you for sharing your experience with us! We're thrilled to hear that Noxolo Mooi's patience and helpfulness made such a positive impact on you during your interview. Creating a relaxed and supportive environment for our candidates is important to us, and we're glad to know that Noxolo succeeded in making you feel at ease.

Rated 5 out of 5 stars

Clear communication and very informative.

I had my interview with Noxolo Mooi. She was very informative and she made me feel so comfortable. She was on time and she was very pleasant. She made the interview very smooth.

June 5, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Nicola

Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a positive interview experience with Noxolo Mooi. Ensuring our candidates feel comfortable and well-informed is a top priority for us, and we're glad to know that Noxolo's approach contributed to that.

Rated 2 out of 5 stars

Possible Id fraud or no?

Currently wondering if this is a way to get peoples legal ID info and sell it on. They take all you documents info passport, license, image, national insurance etc, then spend ages with all modules, Just as you think you reach a goalpost another obstacle, enhanced compliance. The department needs to verify the already verified docs, certs, references again. Then the app still shows not eligible based on nothing missing. Very concerned about ID fraud, especially with bases in SA etc. There are only whatts app chats, you may or may not get a response which takes 4 hours of constantly checking your phone. I would like to know who to contact in the goverment to investigate? Had high hopes for them!

May 1, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Thank you for bringing your concerns to our attention. We understand the importance of safeguarding your personal information and ensuring transparency throughout the recruitment process.

First and foremost, please be assured that our agency strictly adheres to all privacy laws, including GDPR, and we prioritise the security of your data. Your documents, such as passport, license, and national insurance details, are collected solely for the purpose of facilitating employment opportunities and are handled with the utmost care and confidentiality.

Regarding your feedback on the recruitment process, we sincerely apologise for any inconvenience or frustration you may have experienced. Your feedback is invaluable to us as we continuously strive to improve our services. Rest assured, we take your concerns seriously and are committed to addressing them promptly.

In terms of your worries about potential fraud, please know that we have robust security measures in place to prevent unauthorised access to your information. Additionally, we work closely with relevant authorities to ensure compliance with all legal requirements and to uphold the highest standards of integrity.

We would like to review your profile status, therefore if you could confirm your forename/last name, we could expedite you query accordingly.

Rated 5 out of 5 stars

Interview by Noxolo Mooi

Interview by Noxolo Mooi. She was great, professional and I have Noted her advices. On the interview, the timing was perfect and well organized. Thanks for opportunity.

June 4, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Peter

Thank you for sharing your feedback with us! We're delighted to hear that you had a great experience during your interview with Noxolo Mooi. Professionalism and valuable advice are key aspects of our interview process, and we're glad that Noxolo exemplified these qualities.

Rated 5 out of 5 stars

A24 customer service is excellent

A24 customer service is excellent. prompt response to issues and feedback is satisfactory

June 4, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Sylvia

Thank you for your kind words and for recognizing our efforts in providing excellent customer service. We're delighted to hear that you've found our responses to be prompt and that our feedback has been satisfactory. Ensuring customer satisfaction is at the core of what we do, and your feedback encourages us to continue delivering the best service possible.

Rated 5 out of 5 stars

My interview was very professional and…

My interview was very professional and engaging. The interviewer made me feel relaxed. I did enjoy my interview. Looking forward to working with a great team already.

June 4, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Ngozi

Thank you for sharing your positive experience with us! We're thrilled to hear that your interview was professional, engaging, and enjoyable. Creating a relaxed environment for our candidates is important to us, and we're glad to know that you felt at ease during your interview. We're equally excited about the prospect of working with you and having you as part of our great team!

Rated 5 out of 5 stars

Impressive

I am pleased with the level of patience during my interview. Keanan's ability to clarify questions is certainly valuable.

June 4, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hi

Thank you for sharing your feedback with us! We're delighted to hear that you were pleased with the level of patience during your interview with Keanan. Providing clarity and ensuring that questions are well-understood is crucial, and we're glad to know that Keanan's ability to clarify questions was valuable to you.

We appreciate your positive review and look forward to the opportunity to continue providing excellent service.

Rated 5 out of 5 stars

Good service

The interview was a good one and professional.

June 3, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Emmanuel

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great interview session with Noxolo Mooi and that her professionalism left such a positive impression on you. We're equally excited about the prospect of having you join our team!

Rated 5 out of 5 stars

Perfect and accurate interview.

The interview was interesting and professional, excellent job done by the interviewer. I didn't feel that i was being interviewed. The time schedule was perfect and the questions were asked clearly. Thanks for the opportunity given me to be interviewed.

May 31, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Olarewaju

Thank you for sharing your feedback with us! We're thrilled to hear that you found the interview interesting, professional, and well-structured. Creating an environment where candidates feel comfortable and engaged is important to us, and we're glad to know that you didn't feel like you were being interviewed in a traditional sense.

We're delighted that you appreciated the interviewer's excellent job and that the time schedule and clarity of questions met your expectations.

Rated 5 out of 5 stars

Noxolo

Noxolo, was calm despite some hitches I had with my internet

May 31, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hi

Thank you for sharing your feedback with us! We're glad to hear that despite internet hitches, your interview experience with Noxolo was positive and calm. Maintaining composure and professionalism in such situations is important to us, and we're pleased to know that Noxolo handled it well.

Rated 5 out of 5 stars

Efficient processes and proffessional

Efficient processes, very patient lady, very professional, and straight questions. Very easy if you are in the job already.

May 31, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

HI

Thank you for your feedback! We're delighted to hear that you found our processes efficient and that you had a positive experience with our team member. Providing a patient and professional approach while asking clear and direct questions is important to us, and we're glad to know that your interaction reflected that.

Rated 5 out of 5 stars

The interview was well organised and…

The interview was well organised and outstanding.

May 30, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Dorcas

Thank you for sharing your feedback with us! We're delighted to hear that you found the interview to be well-organized and outstanding. Providing a positive and efficient experience for our candidates is a priority for us, and we're glad to know that we met your expectations.

Rated 5 out of 5 stars

I had a great time with Keenan Kent

I had a great time with Keenan Kent. He made the interview process seamless and I was at ease not tensed up at all. He was very detailed and gave all all necessary information I needed. It was more like an interactive session. Good job. I already feel as a part of the A24 family.

May 30, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Kesiena

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a great time with Keenan Kent during your interview. Creating a seamless and comfortable experience for our candidates is important to us, and we're glad to know that Keenan's detailed approach and interactive style made you feel at ease.

We're excited about the possibility of welcoming you to the A24 family!

Rated 5 out of 5 stars

The interview was well organised and…

The interview was well organised and engaging. The questions asked were apt and direct.

May 30, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Gideon

Thank you for your feedback! We're delighted to hear that you found the interview well-organized and engaging, and that the questions asked were apt and direct. Ensuring a smooth and meaningful interview experience is important to us, and we're glad to know that we met your expectations.

We appreciate your review and hope to have the opportunity to work together in the future.

Rated 5 out of 5 stars

The interview was conducted in a…professional manner

The interview was conducted in a professional manner and made feel at ease.

May 29, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Kudzai

Thank you for your feedback! We're delighted to hear that your interview experience with us was conducted in a professional manner and that you felt at ease throughout the process. Creating a comfortable and supportive environment for our candidates is important to us, and we're glad to know that we achieved that for you.

Rated 5 out of 5 stars

The interview was amazing and…

The interview was amazing and interesting one ,I feel comfortable to answer and supply what the interviewer ask me

Thanks

May 29, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Hi

Thank you for sharing your feedback with us! We're thrilled to hear that you had an amazing and interesting interview experience. Creating a comfortable environment where candidates can confidently answer questions is our goal, and we're glad to know that you felt at ease supplying the information requested by the interviewer.

Rated 5 out of 5 stars

The interview by Noxolo Mooi wS…

The interview by Noxolo Mooi wS professional. She went further to explain everything to me. I really appreciate her professionalism.

May 28, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear John

Thank you for sharing your positive feedback with us! We're delighted to hear that you had a professional and informative interview with Noxolo Mooi. Providing clear explanations and ensuring a professional experience for our candidates is important to us, and we're glad to know that Noxolo exemplified these qualities during your interview.

Rated 4 out of 5 stars

Excellent interview by Noxolo Mooi .

Excellent interview by Noxolo Mooi .
She made the whole interview process a very smooth one.
I fact l didn't even feel l was been interviewed.
She made me feel very relaxed and that helped me expressed my myself well.
Great interviewer.

May 28, 2024
Unprompted review
A24 Group Medical Staffing logo

Reply from A24 Group Medical Staffing

Dear Richard

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent interview experience with Noxolo Mooi. Making the interview process smooth and ensuring candidates feel relaxed is a priority for us, and we're glad to know that Noxolo's approach achieved exactly that for you.

We'll be sure to pass along your compliments to Noxolo.

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