A2Z Airport Parking Reviews 

1,013
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Great service. I messed up our dates & these guys still accommodated us which was hugely appreciated! Will use again.

Company replied

Rated 5 out of 5 stars

Use this service every time we travel from Manchester Airport and never had any issues. Just drive up, drop off the keys and straight into the airport. Just as easy on the way home. Slightly more ex... See more

Rated 4 out of 5 stars

Instructions for drop off and collect were clear, although when we phoned, as requested, 10 minutes before drop off, nobody answered which left us a bit anxious as to whether they had staff in positio... See more

Rated 1 out of 5 stars

Rubbish totally unacceptable response below for our review. Clearly highly unprofessional corrupt set up Our contract was with you . Damaged our car refused to accept liability - even though em... See more

Company replied

Company details

  1. Valet Parking Service
  2. Airport Shuttle Service
  3. International Airport
  4. Parking Lot

Written by the company

A2Z Airport Parking is a comprehensive online platform offering various parking services for major UK airports. With a user-friendly interface, customers can quickly compare and book airport parking options, including official short and long stay parking, meet and greet services, park-and-ride options, and offsite self-parking facilities. A2Z caters to travellers looking for convenience and affordability, with services tailored to different needs, such as parking with electric vehicle (EV) charging. Established seven years ago, the company prides itself on transparency, offering competitive rates and a secure booking process. With a flat 12% commission structure for affiliates and a solid network of airport parking providers, A2Z Airport Parking has built a strong reputation within the industry. Their extensive experience in airport parking operations ensures reliability and high customer satisfaction. The site supports easy booking management, providing travellers with peace of mind.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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3.8

All reviews

(1,013)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

DROP OFF WAS GREAT AND SIMPLE

DROP OFF WAS GREAT AND SIMPLE, UNFORTUENTLY WHEN PICKING UP CAR WE WAS ASKED TO WAIT 10 TO 12 MINS FOR DELAY ISSUES, WHICH WE DID INSIDE. NO PHONE CALL TO SAY WE HAVE ARRIVED WITH YOU CAR, TIME LAPSED AND NOW WE ARE HAVING TO PAY A PARKING TICKET.

ITS BAD ENOUGHT WE HAD A 2 HOUR DELAY IN FLIGHT, TRAINS TO THE TERMINAL WAS BROKEN DOWN AT STANSTEAD, HAD TO WALK TEN MINUTES TO GET A BUS TO THE TERMINAL.THEN THE BAGGAGE BELT WAS HAVING ISSUES AND DELAYS FOR BAGGAGE PICK UP. TROLLEY CAME OUT 20 MINUTES AFTERWARDS. WE WAS ALL VERY TIRED AND EXUSTED.

ALL THE DRIVER HAD TO DO WAS CALL US ON OUR MOBILE TO STATE WE ARE HERE AT COLLECTION POINT C NOW, COME GET YOUR CAR. THEY FAILED TO DO THIS SIMPLE TASK. IN THE END I HAD TO CALL AGAIN ONLY TO GET ABUSED ON THE PHONE, I ASKED WHY DID YOU NOT CALL TO SAY YOU WAS HERE?? NO RESPONSE. NOW WE HAVE TO PAY A PARKING TICKETOF £70. THANKS.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Good value and easy transfer.

Easy to follow instructions, straight forward and prompt transfer and felt very safe leaving the car in a locked compound. Easiest parking we've done at Manchester airport, would highly recommend.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great in all aspects

Great in all aspects. We called before our arrival, were explained car drop off and the bus to the airport picked us up within 10 minutes. On return we arrived at the bus stop, waited for 10 minutes and we're dropped off at our bus stop in 10 minutes. Great service and will use again.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

I was so surprised at the speed of delivery of my car on my return to Gatwick! The operative was friendly and helpful.

June 11, 2025
Unprompted review
Rated 2 out of 5 stars

Unnecessary delay

I put down will be in carpark at 19.30.The company has my flight number can see that it has arrived, called as soon as I landed, no answer.I left a message. No one called me back. Got to car park at 19.40 no one there, called and guy said coming in 15/20mins. Had a long day of travelling with a 7 year old and 3 year old. To then have in carpark which is not safe, and kids getting irritated and hungry.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service & Very Well Priced

Great staff, smooth process, and convenient shuttle service running frequently. Much quieter than the larger companies, with a more private and relaxed feel overall. Highly recommended.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Company cancelled my booking 2 hours before my flight

The company made a mistake on the timing of our outbound trip, despite the fact that I had a written confirmation. They told me that my booking was for two hours later.

When I queried it the controller started shouting at me was very rude and cancelled my Parking without a refund. Naturally, I will take this up with the credit card company, but it wasn’t the service I expected.

Not a great start to a holiday.

I think, perhaps he thought it was okay to abuse me because I’m a woman.

NEVER USE THEM.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Cut my dashcam wires and took my car…

Cut my dashcam wires and took my car god knows where. Should have read the BBC article on Keir Allan before taking my car out. Absolutely ridiculous

May 15, 2025
Unprompted review
A2Z Airport Parking logo

Reply from A2Z Airport Parking

Dear Vlad,

We are not Kier Allan Parking, please leave your review on the correct profile or share your booking reference here.

We cannot identify you as a customer; no reference number or booking details have been provided. We take such claims very seriously, but cannot investigate further without specific information.

If you have a genuine booking with us, don't hesitate to get in touch with our customer service team via https://www.a2zairportparking.co.uk/support-desk/ so we can assist you directly.

Kind regards,

Customer Support Team
A2Z Airport Parking

Rated 5 out of 5 stars

Sure Parking Meet and Greet service

Sure Parking Meet and Greet service, south terminal at Gatwick airport.
5 star service from start to finish. Easy to locate within the Approved Operators section of the Orange car park Level 1, row B. Service was on time, staff very friendly and efficient. The collection process is very simple once you've collected all your luggage with a quick phone call and again all on time and efficient.
Would definitely recommend if flying from Gatwick and prices via A2Z Parking are always competitive.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Read before you book

The drop off was really good no problems,however the return was a different matter.Called company after baggage told where to go and be about 20 mins.No problem got coffee and went to car park 5 was still waiting 50 mins later no where to sit and at 1am in morning being disabled NOT FUNNY.I rang twice to b told car is on its way very busy wait 5 mins!!this was obviously lies asked the 1 fella there to contact them he said he would and told 5 mins again there was only me waiting for a car all thus while!!
Eventually the car turned up and what a state it was really really dirty with mud and bird poo on it it was now 02.15 in morning so just wrote not satisfied and drive off
REALLY REALLY DISAPPOINTED how a disabled lady on her own was treated i will nor use them again Shame on you Sure Parking

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Airport Parking

Great service from arriving to drop car off to getting dropped at the airport. The drivers were very polite helping the elderly or less abled on board the bus.staff in the office polite and helpful will definitely be booking again

May 10, 2025
Unprompted review
Rated 4 out of 5 stars

Easy drop off on ground floor (LGW…

Easy drop off on ground floor (LGW North Terminal) and attendant already there. Only waited a few minutes for the car on return. Didn't have to pay for exit ticket which I have been stung with before.

April 27, 2025
Unprompted review

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