Aapas Modestwear Reviews 273

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed and efficiency. Many are happy with their purchases, finding the products to be of good quality, with soft and comfortable fabrics that often match the descriptions and photos online. People also appreciate the beautiful designs and the overall positive experience with their orders. However, some customers were not happy with the sizing, reporting that items were either too large or too small despite ordering their usual size. There were also occasional concerns about product quality, with some reviewers mentioning thin fabric, wonky stitching, or items that did not hold up well after a short period. Additionally, some people expressed dissatisfaction with the return policy, finding the 7-day window too short and disliking having to pay for return shipping.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. While many customers express... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the good quality, soft fabric, and... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Return policy

Customers express dissatisfaction with the return policy. Many reviewers complain about having to pay for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I order XS and S but it's quite big it's not feel to me its small size but tag said its small make sure don't make long dress baggy some girls like fitted long dress plz work on it as well

Rated 4 out of 5 stars

The outfit i ordered was wayyyyy too big despite it being an extra small. It's quality was not like in the picture, was very thin. However, it did arrive quick and when I sent it back, I was given an... See more

Company replied

Rated 5 out of 5 stars

I ordered a few salwaar trousers to wear with tops I already own. However, the fabric wasn't what I expected so I returned the items. Customer service was great. I paid for a signed for service with... See more

Company replied

Rated 5 out of 5 stars

Fast service and a repeat dress but in a different colour. Actually, I would deduct half a point, as the stitching down one side is wonky but I can in this instance live with it.

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.


Contact info

3.9

Great

TrustScore 4 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad quality clothing

Bad quality clothing , bad customer service that take a long time to respond and bad return policy. Didnt get a refund when returning items as they say they did not receive it. DO NOT ORDER FROM HERE

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, came within a few days! The dress was very good quality, and looked exactly like what was online. Very happy with the item.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap quality & overpriced

Was gifted a dress for Eid but the quality is so bad!

Definitely not modest, the cloth is so sheer. The embellishments dropped off after wearing only for a few hours.

I’d recommend to not waste your money on overpriced cheap quality and shop elsewhere.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth ordering online you have to…

Not worth ordering online you have to be delivery and then when you return you have to pay for the returns..it should be free returns at least..would never order from here again and the material of the dress was rubbish..over rated

February 13, 2026
Rated 5 out of 5 stars

Fast service and a repeat dress but in…

Fast service and a repeat dress but in a different colour. Actually, I would deduct half a point, as the stitching down one side is wonky but I can in this instance live with it.

February 11, 2026
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 4 out of 5 stars

Beautiful colours

Arrived quickly. Lovely colours. The material is nice and soft. Although im not tpo thrilled about the fact that the ends were frayed and not stitched.

January 13, 2026
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Item I ordered was really nice and came…

Item I ordered was really nice and came quickly!

January 26, 2026
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Knitted modest dress

Absolutely loved the outfit. I bought for my mum for Eid present and it will keep her warm and looks classy as well.
I was worried incase it won't fit but looked perfect and flattering.
My mum absolutely loved it

January 19, 2026
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Really great material and fitting

Really great material and fitting . Hope to more colours.

January 19, 2026
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

beautiful dresses thank you

beautiful dresses thank you

January 14, 2026
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 1 out of 5 stars

I am still waiting on my delivery of…

I am still waiting on my delivery of the order I placed

January 3, 2026
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.

Your item was returned back to us by Royal Mail as they were unable to deliver it to your address due to an incomplete address given, and we have received it today.
We have contacted you to ask whether you still require the parcel, if yes then please let us know your full shipping address so we can send it back to your correct address.

Alternatively, if you do not require the parcel, we can process a full refund for you.

Kind regards,
AAPAS MODEST WEAR Customer Service

Rated 2 out of 5 stars

Overly priced

Overly priced. Fabric is rough and cheap. After washing it doesn’t worth to wear again. Very disappointed

December 26, 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.

Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.

Kind regards,
aapas

Rated 5 out of 5 stars

Burgundy dress

Beautiful, fitting is very good. Material & light beads elegant.

December 26, 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Really good dealing with customers

Really good dealing with customers

December 22, 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 4 out of 5 stars

The quality of the dresses were good…

The quality of the dresses were good and the customer service is very good, because there was a belt missing from one of the dresses that I ordered and when I emailed customer services they sent me one straight away

December 8, 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Very nice fabric and quality piece of…

Very nice fabric and quality piece of clothing overall

December 8, 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 1 out of 5 stars

I orderd L size in blue and black maxi…

I orderd L size in blue and black maxi dress it was too Larg but I wear size 16 so should have fit.anyway on my cost I returned and I also got refund but the downside they deduct my delivery charge also I have to pay to return on my own.

Now I really liked the style and colour i orderd in SIZE S , that dress arrived and the dress had a sign of worn and also no buttons on both cuffs on the sleeve.
I asked them to discount the dress as I didnt want hassal again ,they said you can max have 15% OFF OR RETURN IT.
NOT REALLY IMPRESSED FIRST TIME ORDERD VERY DISAPPOINTING!!!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Nice abaya material and embroidery.

Nice abaya material and embroidery.

November 25, 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

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