As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wish I'd thought of looking at TrustPilot for reveiws of insurance brokers. Anyway, I ended up lucky to come across Francisco and Abbeygate Insurance, though i did a lot of research. Excellent servi... See more
Company replied
Great service as always. Competitive price search done at every renewal. Bonus to receive all correspondence, including policies/wordings etc. in English. Staff are always very helpful. Can’t recommen... See more
Company replied
Sandra at Abbeygate is always polite and helpful. She gives plenty of notice that the policy is due and makes sure she is offering us the best deal possible on our renewals. The service is great for u... See more
Company replied
Company details
Written by the company
The Way Insurance Should Be
Contact info
Fonte De Boliqueime Estr Nacional 125 Loja 140 Boliqueime , 8100-070 , Boliqueime , Portugal
- 00351 289 369 254
- portugal@abbeygate.pt
- abbeygateportugal.com
4.9
Excellent
961 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Francisco Borba made everything easy
Francisco Borba made everything easy. Plus he got me a better policy for 15% less than the new quote from my previous auto insurance carrier.
September 9, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Hassle free switch of vehicle
Excellent service from Artur at Abbeygate. Very proactive in getting a new car switched onto my existing policy at the exact time of the dealer hand over.
September 5, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Lucas was super helpful
Lucas was super helpful finding the best deal, which is so much better than anything a local company in Portugal will offer.
June 24, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
travel insurance
We use Abbeygate for all our insurances. They give good quotes and call or email us before insurances expire. I like the personal approaches. For the renewal of the travel insurance I received a call from Sandra Rodrigues and she talked me through it. I can highly recommend them.
September 5, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
So simple
So simple, even I could follow it!
Maria was very helpful and even though I was in the UK, Maria walked me through the policy and payment
Fully insured for another year with Abbeygate Insurance Portugal
Thanks you Maria
September 4, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
We would always use Abbeygate for comprehensive car insurance.
We've used Abbeygate since 2017 for all of our car insurance policy's, they offer full comprehensive insurance on older vehicles which is a great advantage. For the last few years Artur has been our main point of contact, very professional via email and always follows up with phone calls, he's excellent to deal with.
September 2, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
excellent insurance brokers with a first class personal service
Having just arrived from the UK I needed help getting insurance for two English cars in a country where I do not yet understand the system.
The team at Abbeygate, and especially Roberto, were completely reassuring in their ability to explain everything perfectly and then went on to arrange all of the insurance that I was needing in a very efficient way.
I will certainly recommend them to friends of mine needing similar products. And I would not hesitate to trust them with all of my insurance needs in future.
August 30, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Insurance process easy
Sandra made our insurance process easy and was a pleasure to deal with: responsive and professional - much appreciated
August 27, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
RRPI
Over the past few days I have been negotiating my Car Insurance with Sandra Rodrigues who performed her duties with true professionalism and extreme courtesy.She was very knowledgeable in the task and came to a very satisfactory conclusion.
August 29, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Easy to communicate with simple and…
Easy to communicate with simple and cost effective
August 15, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Excellent
Excellent, friendly service. Abbey Gate have consistently found me the best value, and most appropriate, cover available. I would not hesitate to recommend this company.
August 28, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Fast, competent and friendly help
I contacted Abbeygate before I bought my first car in Portugal. I was immediately forwarded to Roberto Viegas and within no time I received all relevant infomation from him. After I had finalized the purchase of the car the same day, I called again, and with the previously provided client ID I was connected to Roberto again who remembered me right away. Within a couple of minutes he noted down some last information and I received an email with the whole documentation and a fully valid insurance right away. So, in total: super quick, efficient, friendly and easy!
August 26, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Good cheerful service from Sandra...
Good cheerful service from Sandra...
August 23, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great, quick service
Lindsey Clewer assisted me and made the process super easy. She got back to me very promptly, was super helpful answering my questions and I had the whole thing sorted in a few hours.
August 22, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Abbeygate make things simple and straightforward
My contact was Lindsey Clewer who was extremely helpful in advising me on renewal of my car insurance. The whole experience was very straightforward and very quick and the premiums very competitive. This was my 6th renewal through Abbeygate - can recommend!!
August 17, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Helpful and efficient
Organising our insurance was straightforward. Emily was helpful and answered all our questions. The service was quick and efficient.
August 19, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
It’s a lot to move to a new country
It’s a lot to move to a new country. Maria Reis and Abbeygate Insurance make it a bit easier.
I have no idea if I am getting the “best rate” but it really doesn’t matter when the customer service is so good. 👍👍
August 12, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Abbeygate
Abbeygate look after all our insurance requirements, and Sandra is particularly helpful and friendly.
August 16, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Our Car Insurance renewal was made easy.
Our Car Insurance renewal was made really easy, and at a competitive price which we appreciated.
Thanks to Emily Roberts - renewals specialist.
August 16, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great support from Arthur
August 15, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.