As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese... See more
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I wish I'd thought of looking at TrustPilot for reveiws of insurance brokers. Anyway, I ended up lucky to come across Francisco and Abbeygate Insurance, though i did a lot of research. Excellent servi... See more
Company replied
Great service as always. Competitive price search done at every renewal. Bonus to receive all correspondence, including policies/wordings etc. in English. Staff are always very helpful. Can’t recommen... See more
Company replied
Sandra at Abbeygate is always polite and helpful. She gives plenty of notice that the policy is due and makes sure she is offering us the best deal possible on our renewals. The service is great for u... See more
Company replied
Company details
Written by the company
The Way Insurance Should Be
Contact info
Fonte De Boliqueime Estr Nacional 125 Loja 140 Boliqueime , 8100-070 , Boliqueime , Portugal
- 00351 289 369 254
- portugal@abbeygate.pt
- abbeygateportugal.com
4.9
Excellent
961 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have been with Abbeygate for a few…
We have been with Abbeygate for a few years now and have always received excellent assistance. Yesterday was a case in point with Francisco who was so very helpful, efficient and pleasant. Thank you!
September 23, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Maria Reis at Abbeygate
Maria Reis at Abbeygate is always very courteous, helpful and efficient. She is knowledgeable and can explain in detail all the various options when reviewing and renewing car insurance.
September 23, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Abbeygate excellence
Using Abbeygate for numerous insurance services now and fund them straightforward and professional. The home insurance was a breeze to sort out and competitively priced.
September 23, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Highly recommend
Have used Abbeygate Insurance for the last 16 years. Always been competitive and good value. Staff always pleasant and helpful. Special mention to Maria Reis.
September 18, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great, efficient service.
They are friendly and efficient.
I really appreciate that they call to remind me that my insurance needs renewed, it means one less thing for me to worry about.
August 1, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great service with an in-depth…
Great service with an in-depth understanding of your needs
September 18, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Incredible service and fast
I would absolutely recommend Abbeygate’s services, really top service. Francisco Borba who assisted me with an initial quote and finally car insurance coverage was incredibly friendly and super helpful to deal with.
Ahead of viewing a vehicle for purchase I received a quote for comprehensive insurance for a modern classic car (2001 Porsche) at a very good price and when I had decided to purchase I was insured with the policy via email within 20 mins and ready to drive away.
Francisco was incredibly prompt with email and WhatsApp communications. Hopefully I don’t need to test the policy in future but the service in getting setup is really top notch.
September 17, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Straight forward and personal service
My agent Emily, reminded via phone call that property insurance was due, highlighted policy changes etc. Once agreed, invoice was submitted, paid and policy issued / emailed within the same day. Thanks.
September 13, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great customer service.
Great customer service.
Abbeygate are very easy to work with and give excellent service
September 13, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Trustworthy
Reliable, and trustworthy personal service from staff, especially Maria Reis. I had a personal and family tragedy ,during the period of Insurance renewal, but Maria demonstrated patience and understanding during a period where I could not renew as quickly as normal. All business was conducted in a very professional and considerate way
September 16, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Excellent insurance brokers
Abbeygate are efficient and courteous, we have taken out policies for 2 vehicles and have been very happy with their service. In particular, Emily and Sergio, have provided expert assistance, they are very helpful and friendly.
September 16, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Insurance Policies
We have all of our insurance policies with Abbeygate. They have provided best price for best coverage, are quick to help with renewals, as well as with any issues or questions we have had.
September 14, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Straight forward
Straight forward, clear and efficient service provided by Abbeygate and in particular Lindsey Clewer who looked after us.
Many thanks
Liam
September 12, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Artur
Artur has helped us to reduce our car insurance payment this year so, of course, we are very happy with his friendly service
September 12, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
We got 3 separate quotes from other…
We got 3 separate quotes from other dealers….. Abbygate was by far the best, which included a small deductible. Francisco Borba was an exceptional, speedy, and professional agent! Glad to do business with Abbygate in Portugal, and Francisco 🤗
September 11, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Abbeygate has supplied our home and car…
Abbeygate has supplied our home and car insurance in Portugal for several years, they are always competitively priced and are reliably professional and enjoyable to deal with. Lindsay most recently arranged the renewal of UK-imported car insurance cover here in Portugal. 5*
September 11, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great experience
Great experience. Artur is quick and professional and keeps his promises. English spoken. Competitive quotes and quick turnaround time. Local and international insurancea offered.
August 26, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great comms with Lindsey and a great…
Great comms with Lindsey and a great price
September 10, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Unbeatable services!
Unbeatable services!
Wide range of very reasonably priced insurance products
Excellent customer support!
I wish all the company had this level of services!
September 10, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Francisco was very personable whilst…
Francisco was very personable whilst dealing with us and gave us a fair and competitive rate.
September 9, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
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