As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese... See more
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I wish I'd thought of looking at TrustPilot for reveiws of insurance brokers. Anyway, I ended up lucky to come across Francisco and Abbeygate Insurance, though i did a lot of research. Excellent servi... See more
Company replied
Great service as always. Competitive price search done at every renewal. Bonus to receive all correspondence, including policies/wordings etc. in English. Staff are always very helpful. Can’t recommen... See more
Company replied
Sandra at Abbeygate is always polite and helpful. She gives plenty of notice that the policy is due and makes sure she is offering us the best deal possible on our renewals. The service is great for u... See more
Company replied
Company details
Written by the company
The Way Insurance Should Be
Contact info
Fonte De Boliqueime Estr Nacional 125 Loja 140 Boliqueime , 8100-070 , Boliqueime , Portugal
- 00351 289 369 254
- portugal@abbeygate.pt
- abbeygateportugal.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Older vehicle comprehensive insurance
Shelley from Abbeygate was able to offer me a very very good price on a comprehensive insurance for my 2011 vehicle. Service was just great. I highly recommend.

Reply from Abbeygate Insurance Portugal
Delightful experience with Abbeygate
Delightful experience with Abbeygate. Francisco was very professional, attentive, knowledgeable and completely available. All our questions and doubts were solved, and cared for to the highest standards of customer service. They now take care of all of our insurance needs... undoubtedly in good hands

Reply from Abbeygate Insurance Portugal
They are well reliable and their…professionalism and customer service were very good
They are well reliable and their professionalism is awesome especially Francisco.He is professionalism on given the necessary informations about the insurance policy its awesome

Reply from Abbeygate Insurance Portugal

Reply from Abbeygate Insurance Portugal
Good communication
Good that Abbeygate take the initiative and call when it's tine for renewal. I also appreciate that the contact can communicate with me in English.

Reply from Abbeygate Insurance Portugal
Great Service from Francisco Borba :-)
I was dealing with Francisco Borba, and he gave me great service overall! He was competent to supply me with the needed information very efficiently. He was able to support me very well in English. He supplied me all documentation in English which is exactly what I needed, and he provided what I felt was a great offer. Thanks Francisco! GREAT service!

Reply from Abbeygate Insurance Portugal
Annual renewal
As usual Lindsey was very helpful, professional and friendly with my annual car renewal premium.

Reply from Abbeygate Insurance Portugal
A very easy renewal
Renewing my policy was very simple. Maria Reis was very clear in her communications and most courteous.

Reply from Abbeygate Insurance Portugal
I received my reminder to renew on…
I received my reminder to renew on Friday, on Monday Lindsey called to manage my renewal.
She was super efficient and had good news, the premium had not gone up!
I renewed.
Been a customer since I came to Portugal in 2019, always a good service, when I have needed help ,( breakdown, broken windshield) the help solving the issue has been excellent.
Would fully recommend.
Keep up the good work Lindsey.

Reply from Abbeygate Insurance Portugal
Excellent service again with Abbeygate…
Excellent service again with Abbeygate insurance for my Mercedes , and Maria Reis is very professional and knowledgeable about the policy and giving honest advice and could not be more helpful in sending documents explaining everything. Thank you

Reply from Abbeygate Insurance Portugal
Very easy to renew my insurance on the…
Very easy to renew my insurance on the phone . Saved me a lot of time

Reply from Abbeygate Insurance Portugal
The process was initiated by a phone…
The process was initiated by a phone call from Abbeygate reminding me that my policy was coming up for renewal.
The cost of the new premium was agreed along with a further phone call which would be made nearer the renewal date for credit card details to be taken.
I received the call two days before the renewal was due, made the payment and the new policy arrived via email later that afternoon.
All the above was dealt with by Sandra Rodrigues from Abbeygate, who I felt dealt with the whole process professionally and efficiently and in very friendly and pleasant manner. So thanks to her for making it a pleasing experience.

Reply from Abbeygate Insurance Portugal
Reliable Insurance Broker who always…
Reliable Insurance Broker who always reminds me of when my policy is up for renewal. Quick and efficient service and try to get the best rate possible. Renewal and documents delivered within 24 hours.

Reply from Abbeygate Insurance Portugal
Excellent service
Excellent service - simple and straightforward. Thoroughly recommend Abbeygate.

Reply from Abbeygate Insurance Portugal
I have used Abbeygate Insurers since I moved to Portugal
I have used Abbeygate Insurers since moving to Portugal 4 years ago. They were so helpful at the start when I needed cover driving my UK car to Portugal before Brexit and I have continued with them ever since.

Reply from Abbeygate Insurance Portugal
Abbeygate has always been very good…
Abbeygate has always been very good with communicating. I have a good personal relationship with Abbeygate (Maria) and trust that she is always providing good information.

Reply from Abbeygate Insurance Portugal
Roberto was very understanding of our…
Roberto was very understanding of our needs on both the car and home insurance. It was all very easy and quick. Good job. Thanks Keith

Reply from Abbeygate Insurance Portugal
Renewed my policy again and was happy…
Renewed my policy again and was happy with pricing and the customer service provided by Lindsey.

Reply from Abbeygate Insurance Portugal
Great service provided by Artur
Great service provided by Artur, the cover and price of policies is very good. We now have car, boat, house and travel insurance with Abbeygate. It always helps to have policies written in English and the ability to talk in person to their representatives

Reply from Abbeygate Insurance Portugal
Abbeygate Insurance - an amazing experience
Abbeygate Insurance, and especially Sandra, have been incredibly helpful in providing personalised coverage services. Sandra consistently goes above and beyond to assist and support clients, ensuring their satisfaction and addressing their needs with care. I highly recommend Abbeygate to anyone seeking vehicle, home, or travel insurance policies.
Absolutely brilliant!

Reply from Abbeygate Insurance Portugal
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