As expats in Portugal from South Africa we recently had to take out car insurance for our new car. After contacting several brokers and working through a mountain of paperwork (naturally in Portuguese... See more
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I wish I'd thought of looking at TrustPilot for reveiws of insurance brokers. Anyway, I ended up lucky to come across Francisco and Abbeygate Insurance, though i did a lot of research. Excellent servi... See more
Company replied
Great service as always. Competitive price search done at every renewal. Bonus to receive all correspondence, including policies/wordings etc. in English. Staff are always very helpful. Can’t recommen... See more
Company replied
Sandra at Abbeygate is always polite and helpful. She gives plenty of notice that the policy is due and makes sure she is offering us the best deal possible on our renewals. The service is great for u... See more
Company replied
Company details
Written by the company
The Way Insurance Should Be
Contact info
Fonte De Boliqueime Estr Nacional 125 Loja 140 Boliqueime , 8100-070 , Boliqueime , Portugal
- 00351 289 369 254
- portugal@abbeygate.pt
- abbeygateportugal.com
4.9
Excellent
961 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I have used Abbeygate insurance since December 2022
I have used Abbeygate insurance for the past 2 years since moving to Portugal. The customer service is excellent and they are always available when need. Lindsey in particular has been very helpful and efficient. I would highly recommend Abbeygate Insurance. Eoin Donnelly
December 24, 2023
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Absolutely brilliant service
Absolutely brilliant service. I would recommend them to anyone for any insurance you need. Everyone you speak to is super helpful and very professional. Shelley goes out of her way to assist you.
November 28, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Third year of car insurance
Third year of car insurance. Always good service. no hassle, just the way it should be.
December 2, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great service, will use again
I wish I'd thought of looking at TrustPilot for reveiws of insurance brokers. Anyway, I ended up lucky to come across Francisco and Abbeygate Insurance, though i did a lot of research. Excellent service, the various people i spoke with all speak very fluent English (I'm sure one of them was a Scouser!), and all were very helpful. Even when Francisco was busy, the colleague didn't just leave things, she actually went through everything with me and checked all was in order for me. Happy with service
November 28, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Exceptional service as ever
Exceptional service as ever. Would highly recommend using Abbeygate Insurance
November 22, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
A friendly guide…
A friendly and efficient guide through the confusing maze of car insurance.
All documentation arrived the next day.
Thank you Roberto Viegas .
November 21, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Make insurance easy
Quick, responsive and very helpful. We will use Sandra and her team more in the future.
November 19, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Home insurance renewal
Home insurance renewal, done on a timely basis, clear information and responses to questions by Sandra Rodrigues.
November 4, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Excellent company, fast and efficient
Excellent company, quick and efficient service, and they always keep the client informed about the procedures. Very good
November 12, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Just done annual renewal of motor…
Just done annual renewal of motor policy, easy to do, great English spoken and cost effective ...all good.
Thank you
November 11, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Francisco was very helpful. Highly recommend!
Francisco was very helpful, very quick to respond and their prices are very good.
Thanks Francisco.
November 8, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Abbeygate provides a very good insurance service.
Abbeygate has been a good insurance partner during the years I've been their customer. I had a few incidents, and they have all been resolved to my satisfaction (even when I had a breakin in Sweden, they solved the support elegantly and swift).
Sandra Rodrigues (my contact) has handled all our contacts very efficient and to my satisfaction, besides she is also very nice and understands my questions, being non portuguese and no british :)
November 9, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
I chose Abbeygate Insurance!
I chose Abbeygate Insurance because from the first contact with Franscisco@Abbeygate the service was courteous, efficient and friendly. The price for my coverage was fair and reasonable and Franscisco has helped my throughout the entire experience. If you are looking for excellent, friendly and courteous service from someone who speaks English and Portuguese perfectly, in my opinion you cannot do better than Franscisco at Abbeygate Insurance. Thank you Franscisco.
November 8, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Great Service
Efficient, responsive & knowledgeable service.
Roberto was a pleasure to deal with and I would not hesitate to recommend Abbeygate
November 6, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Quick and Easy
Francisco has been prompt with our car insurance, we are very pleased with how he made the process so easy.
November 5, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Car insurance
Very quick turnaround for car insurance, with friendly service and a very competitive quote!
Thanks for your help Francisco
November 4, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Nice friendly service
My contact was friendly and helpful (Maria Reis).
A nice way to do business!
November 4, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
totally satisfied
Good responsiveness from Sandra to my requests who searched carefully and found the best quality/price ratio for my motorcycle insurance
October 14, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Insurance made easy!
Clear information and great service from Sandra Rodrigues. Highly recommend Abbeygate.
October 24, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
Courteous pleasant service
Courteous pleasant service from Sandra. Not too pushy but with gentle prodding/reminders. A pleasure to renew.
October 23, 2024
Unprompted review
Reply from Abbeygate Insurance Portugal
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best service possible.
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