Abbey Solicitors Reviews 114

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to put them at ease during stressful situations. Many highlight the exceptional service received, noting that the team explains processes clearly and provides excellent advice and guidance. Reviewers frequently mention feeling supported and cared for throughout their legal matters. However, some people were dissatisfied with their experience, citing issues where they felt their time and money were not used effectively. A few reviewers also reported unprofessional behavior, a lack of clear explanations or advice, and feeling unrepresented in court.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, understanding, and genuine care.... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the people at abbey solicitors from the receptionist right up to the solicitor have made my total nightmare bearable. Talking me through the process every step of the way tbh with out there help I... See more

Company replied

Rated 5 out of 5 stars

Very professional, prioritises client needs and puts you at ease. Explains the process throughout, not like other firms. Will never use anyone else for any legal matters. Shajeda is the best in h... See more

Company replied

Rated 5 out of 5 stars

Imteyaz was a great help to us on a recent matter. He very quickly managed to get the right people involved to assist us and provided excellent service and advice throughout. Highly recommended.... See more

Company replied

Rated 5 out of 5 stars

Thank you You can say: I was happy with the service I received from family department at Abbey Solicitors. Shajeda Begum worked hard and meticulously. After 4 long months without my son. He return... See more

Company replied


Company details

  1. Legal Services
  2. Criminal Justice Attorney
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Personal Injury Attorney

About Abbey Solicitors

Written by the company


Abbey Solicitors is a long-established solicitors firm in Manchester.

We provide a professional service to clients nationwide. We are proud of our excellent track record and passionate about delivering affordable legal services for personal, employment and business matters.

We are contracted by the Legal Aid Agency to provide Public Funded Criminal Defence and Family law services.

We have a particular specialism in all aspects of Criminal Defence Law as well as family law including care proceedings, divorce and child contact, personal injury claims and commercial litigation including contract disputes.

Every year thousands of happy clients receive our services. No case is too complex or sensitive for us.

We pride ourselves on being a friendly, approachable and professional law firm maintaining high standards to achieve our clients’ goals.

We are available 24/7 for emergencies. We can arrange meetings at other times, by appointment.

CONTACT US FREE TODAY

Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service. I worked closely with Rebecca Frost and she guided me through the full process. She kept me updated through out and we got a great outcome in what was a tricky case. Everyone I dealt with at the solicitors was professional, kind and made an extremely stressful process a lot easier.

August 9, 2023
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated and we are so pleased to hear you had a great experience with us.

Rated 5 out of 5 stars

Great solicitors

Was brilliant wouldn’t recommend anyone other especially Abida she has been great help! Thank you.

February 1, 2024
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

A thorough and supportive service

A thorough and supportive service, the advice I received was really useful and allowed me to rectify a very tricky legal issue.

May 15, 2023
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Reply from Abbey Solicitors

Thank you for taking the time to leave us a review. We're so pleased to hear that you were happy with our service.

Rated 5 out of 5 stars

5* nothing is to much Roger Patterson…

5* nothing is to much Roger Patterson always went the extra mile and the reception staff are also very helpful

April 1, 2023
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Highly reccomended

I would highly reccommend Rebecca Frost , she has been a pillar of strength to myself and my family during a very difificult time. Thank you to everybody at Abbey Solicitors for your help

January 3, 2024
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Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Highly recommended.

Excellent communication throughout and a positive outcome. Highly recommended.

January 18, 2024
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Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 1 out of 5 stars

Never ever use this company

Treat me like a criminal and had to ask whether i knew how to recover a Word file after he accidentally deleted the entire statement we had gone through. Acted like the entire thing was an inconvenience, got all the facts incorrect & dismissed me. Unbelievably unprofessional, avoid this company.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding and Amazing service from…

Outstanding and amazing service from start to finish

Mr Imteyaz Ali & Ms Natalie Miller helped me through my court case recently, I cannot thank you enough for the help you both gave me & the amazing support you offered throughout the trial. Without you it would not have been possible. For my family & I, any questions we had were answered in thorough detail & with great understanding. The full process was explained in great detail & everything that I would need in my defence. I understand a lot of hard work went into this & because of you the correct decision was made at the end of the trial. Thank you! Mr Gajra & Family

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Abbey Solicitor!!!

First time I had to use a Solicitor and got recommended by a good friend of mine. Wow they are so professional. I am so happy with their service. . They handled my case so well and sorted it out Ali Imtiaz was big help too and I would definitely recommend Abbey Solicitors to everyone. Once again big thanks to everyone whoever involved in my case.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

I received fantastic communication and advice from the council assigned to me, which resulted in my case getting dropped.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

I am so happy with their service

I am so happy with their service. The staff are very friendly and understanding. They handled my case so well and sorted it out very quickly. Ali Imtiaz and Sameera Bashir were a big help. I would definitely recommend Abbey Solicitors to everyone.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

5 star Review

If only I knew about Abbey solicitors sooner ever since I've had them to represent me I have No need to find another firm. The Solicitors are top grade in my opinion Cannot fault them at all they provide a Top quality service and give you the Best representation you will be in safe Hands with abbey solicitors.

October 10, 2020
Unprompted review
Rated 1 out of 5 stars

Another cowboy outfit

Another cowboy outfit! Absolutely appalling service is provide I’m not sure how then can call themselves criminal practitioners!!!! Stay away from them- I used this law firm a few years ago after I instructed them I realised huge mistake- there was only ever going to be one outcome- guilty as they don’t care about you the client and nor do they have pride in the work they do!!!

July 5, 2020
Unprompted review
Rated 1 out of 5 stars

Rude and unprofessional solicitor

I bought a property over a year ago and Abbey Solicitors represented the seller. There was an issue with the property that the seller was happy to work with me to correct but unfortunately the sales agent interfered and said the seller was going to withdraw. The only contact detailsI had for the seller were for his solicitors (Abbey Solicitors) so I contacted the to ask if it was true. My, the rudeness of the man. He was aggressively shouting at me. Sheer unprofessionalism. I later found the email address of the seller and contacted them directly and found the agent had been untruthful and resolved the matter amicably no thanks to Abbey Solicitors. Later in the final stages of the property sales completion the sellers solicitor was stalling over a matter so again I had to contact the seller directly to resolve it. They are meant to facilitate not obstruct. I will never use them after this experience. The solicitors attitude and approach was like an aggressive version of his East Enders name sake, BM :(

May 20, 2020
Unprompted review

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