Abbey Solicitors Reviews 114

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to put them at ease during stressful situations. Many highlight the exceptional service received, noting that the team explains processes clearly and provides excellent advice and guidance. Reviewers frequently mention feeling supported and cared for throughout their legal matters. However, some people were dissatisfied with their experience, citing issues where they felt their time and money were not used effectively. A few reviewers also reported unprofessional behavior, a lack of clear explanations or advice, and feeling unrepresented in court.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, understanding, and genuine care.... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the people at abbey solicitors from the receptionist right up to the solicitor have made my total nightmare bearable. Talking me through the process every step of the way tbh with out there help I... See more

Company replied

Rated 5 out of 5 stars

Very professional, prioritises client needs and puts you at ease. Explains the process throughout, not like other firms. Will never use anyone else for any legal matters. Shajeda is the best in h... See more

Company replied

Rated 5 out of 5 stars

Imteyaz was a great help to us on a recent matter. He very quickly managed to get the right people involved to assist us and provided excellent service and advice throughout. Highly recommended.... See more

Company replied

Rated 5 out of 5 stars

Thank you You can say: I was happy with the service I received from family department at Abbey Solicitors. Shajeda Begum worked hard and meticulously. After 4 long months without my son. He return... See more

Company replied


Company details

  1. Legal Services
  2. Criminal Justice Attorney
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Personal Injury Attorney

About Abbey Solicitors

Written by the company


Abbey Solicitors is a long-established solicitors firm in Manchester.

We provide a professional service to clients nationwide. We are proud of our excellent track record and passionate about delivering affordable legal services for personal, employment and business matters.

We are contracted by the Legal Aid Agency to provide Public Funded Criminal Defence and Family law services.

We have a particular specialism in all aspects of Criminal Defence Law as well as family law including care proceedings, divorce and child contact, personal injury claims and commercial litigation including contract disputes.

Every year thousands of happy clients receive our services. No case is too complex or sensitive for us.

We pride ourselves on being a friendly, approachable and professional law firm maintaining high standards to achieve our clients’ goals.

We are available 24/7 for emergencies. We can arrange meetings at other times, by appointment.

CONTACT US FREE TODAY

Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was represented by abbey solicitors…

I was represented by abbey solicitors Manchester. Imtiaz and Natalie worked really hard on my case along with their barrister.They were both professional and kept me updated throughout my case Great service, and always on hand for advice. I cant recommend a Solicitor firm better then this. Thanks for everything.

Ikram

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

I was represented my Abbey solicitor (…

I was represented my Abbey solicitor ( imtiaz ). Can i say that i was very greatfull in the manner i was delt with. The representation i got was very very very good to put mildly. They instructed mr prowes as my barrister very skilful and tactful. He again went beyond client commitment am i greatfull to him as well.

December 11, 2019
Unprompted review
Rated 5 out of 5 stars

My overall experience with Abbey…

My overall experience with Abbey Solicitors was excellent. The team kept me informed throughout the whole process, Mr Ali dealt with my case and I can not fault his dedication and commitment to ensuring you receive the highest possible customer service.

All my anxieties were met with compassion and empathy. I would highly recommend Abbey solicitors to anyone who requires help and guidance through difficult times.

Thank you Mr Ali & the whole team at Abbey Solicitors.

November 5, 2019
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. The level of communication is poor. They are only after the fee that they get from the claim.
During my claim, they failed to follow up on medical treatment, and when challenged, told me it was my fault as I had not reminded them.
Did not provide breakdown of the claim and fee's.
Failed to disclose additional costs (10% of the claim went to an insurance fee in case of no claim awarded)
DO NOT USE

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Imteyaz Ali has been an amazing legal…

Imteyaz Ali has been an amazing legal representative through my ordeal. His legal insight, commitment, and customer focused dedication has been second to none. He has always gone beyond the call of duty, which makes him a cut above the rest and an invaluable asset to the legal community and Messrs Abbey Solicitors. I would recommend Mr Ali Esq, without any reservations. Thank you for your continued support and dedication Mr Ali.

March 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent group

Excellent group. Difficult case handled very well. Couldn't be in better hands. Will be using for the future.

Imteyaz Ali was superb. Helped during meetings, and maintained contact throughout. Always there when needed through this complex criminal case. I'm very thankful I was acquitted.

Brought in senior barrister who joined in to work as a team. brought everything on day of court and put my case forward beautifully.

I remain a free man, and its all the work these boys.

In all honesty, they go above and beyond. In the end its the passion and the belief in their client that makes everything work out.

Thanks again to the boys there!

March 5, 2019
Unprompted review
Rated 2 out of 5 stars

Abbey Solicitors Manchester

Abbey Solicitors Manchester should be struck off. The initial meeting went so well that I could not believe how confident they were about my case.
From the moment that I signed my legal aid papers and they got their money they just did not want to know me.
They only want your money and do not care in the slightest about you or your case.
They are nothing but business men that are out to grab as much money as possible from the system.
Once they have your money they move on to the next victim, saying all the right things until they get your money and then they move on again.
It’s just not fair that people like this should be allowed to trade in an industry that is supposed to care for people.
They have ruined my life through their lies and deceit.
Please do not make the mistake that I made. If you need a solicitor then you are in need of serious professional help.
Please go elsewhere as you will regret going with Abbey Solicitors.

May 8, 2018
Unprompted review

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