My husband ordered me a bracelet for Xmas, unfortunately it was too small. So this is where the nightmare began! The company quotes on their website that they have a 1-year returns policy, but trying... See more
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See what reviewers are saying
Lovely jewellery and excellent customer service. I wanted to return an item bought on the 2 for 1 offer. Customer service explained the process and made it really easy for me to return my item and reo... See more
Lovely customer service team helped answer all my questions for my custom made item. They were so helpful and took so much time to make sure my order was perfect. When it arrived it WAS perfect - I lo... See more
My bracelet was stolen - the parcel arrived opened, with the bracelet missing. A phone call to customer service, and it was replaced immediately, arriving less than 24 hours later. I was very impresse... See more
3.8
Great
117 reviews
No history of asking for reviews
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Love the products
Love the products, I just wish they wouldn’t take so long to arrive .
May 7, 2025
Unprompted review
Their quality is unmatched
Their quality is unmatched. But if you do have problems with it they are always so so so helpful and efficient in their problem solving. I recommend them to everyone
April 28, 2025
Unprompted review
Fab company
Great company, wonderful products, quickly posted, great customer service 👍
May 6, 2025
Unprompted review
I still haven’t received my order !
I still haven’t received my order !! I have emailed to ask where it is ?? The courier keeps saying if will be delivered today -for the last wk but still not received it .
May 6, 2025
Unprompted review
Beautiful bracelet at an affordable…
Beautiful bracelet at an affordable price. I was also pleasantly surprised that the bracelet arrived in a lovely box. Service was very efficient. Would definitely recommend.
April 28, 2025
Unprompted review
Multi pearl clover bracelet
Excellent customer service, excellent quality and gorgeous jewellery.
May 1, 2025
Unprompted review
Pretty jewellery
Pretty jewellery, well packaged, fast delivery. Was lucky enough to also receive a few bits for a recent milestone birthday. Only slight niggle is how fiddly the necklaces and bracelets are to do up but overall very happy.
April 30, 2025
Unprompted review
Excellent excellent customer service
Wonderful customer service Highly recommend
April 25, 2025
Unprompted review
Very quick shipping and the most…
Very quick shipping and the most beautiful pieces. I love 🤍
May 5, 2025
Unprompted review
What amazing customer service you have…
What amazing customer service you have given me.
I have quite a growing collection of your beautiful jewellery now and I love every piece. Never tarnished and always stay bright. The gold is a lovely tone too, some other companies have a bright yellow gold that look cheap in my opinion you you guys get the colour just right. ❤️🙌
May 5, 2025
Unprompted review
Fast delivery
Fast delivery, beautiful packaging, stunning necklace. I will definitely be buying more!
May 5, 2025
Unprompted review
Great products and excellent customer…
Great products and excellent customer service. Have already ordered 3 times!
April 24, 2025
Unprompted review
Abbott Lyon never dissappoints!
Lovely customer service team helped answer all my questions for my custom made item. They were so helpful and took so much time to make sure my order was perfect. When it arrived it WAS perfect - I love it so much i'm going to buy another for myself so me and my best friend have matching items. Lovely company and lovely jewellery!
May 2, 2025
Unprompted review
Beautiful
Beautiful, delicate chain with three names on and another chain with an initial on. Both pieces are exactly what I wanted I’m more than happy with them
April 28, 2025
Unprompted review
Amazing Amazing Amazing
Amazing quality, super fast delivery & gorgeous packaging
April 24, 2025
Unprompted review
There were from Stacey Solomon…
There were from Stacey Solomon collection(who my daughter loves and they were for here 30th birthday).But when arrived there was nothing to say they were from Stacey Solomon collection. Which is false advertising.Will be going to trading standards
April 25, 2025
Unprompted review
Complaints about stolen parcel
I’ve always loved your piece also how you handled my complaint of stolen parcel was deeply appreciated.
April 26, 2025
Unprompted review
Great service quick delivery and a…
Great service quick delivery and a stunning ring. I highly recommend it
April 24, 2025
Unprompted review
Very good and informative service
Very good and informative service. Lovely product and packaging. Very happy customer! Thank you.
April 18, 2025
Unprompted review
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