My husband ordered me a bracelet for Xmas, unfortunately it was too small. So this is where the nightmare began! The company quotes on their website that they have a 1-year returns policy, but trying... See more
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Lovely jewellery and excellent customer service. I wanted to return an item bought on the 2 for 1 offer. Customer service explained the process and made it really easy for me to return my item and reo... See more
Lovely customer service team helped answer all my questions for my custom made item. They were so helpful and took so much time to make sure my order was perfect. When it arrived it WAS perfect - I lo... See more
My bracelet was stolen - the parcel arrived opened, with the bracelet missing. A phone call to customer service, and it was replaced immediately, arriving less than 24 hours later. I was very impresse... See more
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Excellent service and communication…
Excellent service and communication beautiful jewellery
Love this ring
Love this ring, Diamond is larger than i thought!! Love love love, Thanks Abbott Lyon, Simply stunning. ♥️
Everything about abbot lyon is exceptional
Everything about abbot Lyon is great everything I’ve bought from them is exceptional, the packaging , the swift delivery the quality is great & there’s always a little discount in your emails once you are a customer
A delivery of a experience
As I always say good quality good service brilliant jewellery good price all good thank you
I ordered the huggie hoop earrings and fantastic service!
I ordered the silver huggie hoop earrings from Abbott Lyon and couldn't be happier! The delivery was super fast, and the earrings are absolutely beautiful — exactly as pictured. Their customer service was also brilliant: really friendly and responsive. Overall a great experience from start to finish. Highly recommend!
Mens birthstone bracelet …
Bought a birthstone bracelet from them and the stone fell out under the guarantee period. I emailed them with the details date of purchase and what had gone wrong but never got any response. The leather now looks very shabby obviously very poor quality and they don't care about customers.
Really nice stuff
Really nice stuff.
Almost over the top in quality of packaging, they clearly care about the product and how it's presented.
Perfect for my Easter present for my…
Perfect for my Easter present for my wife
Great experience ordering from Abbott…
Great experience ordering from Abbott Lyon 1 kept up to date on order and the pieces are beautiful! Will order again
The jewellery is stunning
The jewellery is stunning, I was introduced to Abbot Lyon when I received a bracelet for my 50th birthday. The packaging is great, I received regular updates on my delivery. I also received a thank you discount code. Couldn’t ask for better customer care.
Beautiful earrings
Beautiful earrings, my sister loves them! Great quality.
Excellent Products
I recently ordered for a birthday gift, it arrived quickly, the products are great quality and were packaged nicely. Will be placing another order.
Paid next day never arrived wasn’t…
Paid next day never arrived wasn’t notified wasn’t going to arrive did refund the delivery charge
Stunning necklace along with great…
Stunning necklace along with great customer service!
Ordered mothers day gift 3 weeks before…
Ordered mothers day gift 3 weeks before mothers day - arrived 3 weeks after mothers day. No gift packaging. Poor service but jewellery was as expected and very nice
Ordered a name necklace for my daughter…
Ordered a name necklace for my daughter in law can’t read it x poor quality for £90
Will definitely be requesting a refund .
This is my third purchase the first was fine the second mediocre but this one 👎
My order is missing an item
My order is missing an item, customer service is ignoring me. DO NOT BUY FROM HERE.
Stay away from this company
Stay away from this company, their customer service is a joke, my ordered items never arrived they're missing in transit, I've emailed numerous times and getting practically the same message each time and they are refusing to refund my money, can't be contacted by phone
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