Abcord Insurance Services Reviews 240

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, politeness, and efficiency. Many people highlight the excellent customer service, noting that agents are understanding, knowledgeable, and take the time to explain policy details clearly without being pushy. Consumers also appreciate the prompt response times and the competitive pricing, often finding better deals than with other providers. The overall service is frequently described as seamless and professional, with many individuals expressing satisfaction with how quickly and easily their insurance needs were met. Reviewers often mention feeling comfortable and respected throughout the process, leading to a positive and stress-free experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the excellent service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Price

Customers had positive experiences with price, consistently finding very good and competitive pricing. Many... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

Daniel was brilliant, less than one month after taking out the Buildings Insurance we had an attempted break in, 2 patio doors and a window were damaged beyond repair. Things were sorted very quick... See more

Rated 5 out of 5 stars

I was looking for vacant house insurance for my late parents property. I spoke to Ivan who was so very kind and helpful and arranged 3 months insurance cover pending house sale. Due to issues with co... See more

Rated 5 out of 5 stars

Really good to find a company insuring unoccupied property that doesn't say it's for 3 months no refunds. I only needed to insure for 10 days, so received refund less admin fee. Ivan was very good at... See more

Rated 5 out of 5 stars

Buildings cover tailored to needs. Needed it extended due to house selling delays and there was no problem doing this. Very clear information regarding costs and choices of length of policy. Excellent... See more


Company details

  1. Landlord Insurance Company
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Abcord we provide specialist landlord and unoccupied insurance products for residential properties in the United Kingdom. Call us to enquire about our products and services We have a range of underwriters and our friendly, efficient team is on hand to give you the best possible service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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Rated 5 out of 5 stars

Excellent in every way

Excellent in every way. Salim and Raj and their colleague were all really helpful. And very prompt with detailed and useful responses. Will use again and recommend fully.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Staff & Customer Service

Used this company in the past to cover my Aunt's property and now required cover for my parent's empty property. Spoke to Shahid on both occasions ,he was kind,helpful,efficient and thorough in explaining options of policies and cover requirements.
Their pricing was very good,alongside excellent service,no pressure applied which is very credible these days.
Highly recommend this company and have no hesitation in using them again.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Five star efficiency and kindness

I have dealt with insurance adviser Daniel over quite a long period of time as I required insurance for a property which took a long time to sell. Throughout the process, Daniel was efficient and extremely helpful but also very sympathetic to the situation I was in, having been bereaved. I would not hestitate to recommend Abcord as a company and Daniel as an individual and I am extremely grateful for all their help.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with service from Abcord, especially Daniel Silvester

I am delighted with the service I received from Abcord Insurance Services. I am the Executor for the estate and need an insurance policy for the house.

Daniel Silvester was the agent with whom I dealt and he was the consummate professional. He took time to understand my requirements and was patient in going through the potential options. He made the process feel straightforward and I was happy with the final policy as it met all my requirements.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Insurance renewal

We found this company to be very helpful and patient answering our questions calmly and professionally. The agent was extremely polite and informative (shahidhussain) we also saved a considerable amount of money on this policy compared to what we had been quoted by our previous insurer

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Shahid!!

Quick call from Shahid after completing an online quote request. He found me the insurance we needed at a very reasonable price (40% of other best quotes). He was courteous, helpful and efficient. Very please with the service. Thank you.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Unoccupied property insurance for a 6 month period

In brief, they gave me the best price of several companies I tried that offer insurance for an unoccupied rental property for a 6 month period (which is exactly what I needed). I didn't divulge any company's prices to another, so all quotations were unprompted. Of course, with insurance the proof of the pudding in ultimately in the eating (which one hopes never to have cause to do) but - all things otherwise seeming to be equal at the point of arranging the cover, I was very happy with the service Abcord (and their agent Raj, with whom I dealt) offered me.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Salim was very helpful

Salim was very helpful sorting out a problem that had occurred following the cancellation of insurance. He followed up and kept me well informed throughout the process until it was resolved.

February 2, 2026
Unprompted review
Rated 4 out of 5 stars

Quick but professional

Quick off the mark following up on a quote request. Efficient & slick in giving information - a little too quick - hence not 5* so not always easy to catch every detail
Professional & polite & completed to policy purchase without hassle - just as required!
Thank you

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, efficient service. One phone call, no fuss, competitive pricing.

January 6, 2026
Unprompted review

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