abctaxisnorwich.co.uk Reviews 44

TrustScore 2 out of 5

1.9

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See what reviewers are saying

Rated 1 out of 5 stars

Got told a fixed fare from the airport for £12, charged £18. When called up to question it was told it was £6 for airport pick up. Nowhere was I told this and the response was atleast you know for nex... See more

Rated 1 out of 5 stars

Paid up front, lied to by staff on phone when addressing lateness, eventually car turned up 40 minutes late, which in turn affected our restaurant booking and so missed train home having to get ano... See more

Rated 1 out of 5 stars

Let down on NYE. Company said we cancelled the booking which was not true. Could only offer a new taxi at 4am instead of original 1245am booking. Never had a problem when it was ABC. Not impressed wit... See more

Rated 2 out of 5 stars

Taxi booked for 6:30pm. Rang to chase up at 6:45pm to check on progress, and was told it would be another 6-8 minutes, it finally turned up at 7:05pm! Driver apologised for being late and told u... See more

1.9

Poor

TrustScore 2 out of 5

44 reviews

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Rated 1 out of 5 stars

Poor since being purchased

Since being purchased they’ve outsourced their call centre. You now get through to rude staff who do not understand you and make incorrect bookings. This was my go to taxi firm but seriously gone down hill since purchase

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

Ruined my day

Worst taxi place! Pre booked an important taxi! No show, bloke on phone useless and was gonna be another 25 mi s snd so ruined our Xmas day out as tried to get bus and had to come home as it was too late! Awful company

December 18, 2022
Unprompted review

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