ABCZone Reviews 485

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After searching for an official Rainbow Loom for what seems like forever I eventually stumbled onto this website by pure luck.. Ordered one on Thursday & it was delivered the next day & free de... See more

Rated 3 out of 5 stars

Product seems fine but delivery service was poor. My parcel was left on front doorstep in pouring rain and no card was left to advise me of this. When we retrieved the package the cardboard packaging... See more

Rated 5 out of 5 stars

I bought Melissa and Doug items for my three year old grandson. The items are of excellent quality with good bold colours. Delivery was free and I was very pleasantly surprised when one item was deliv... See more

Rated 5 out of 5 stars

Fast reliable service and the item arrived packed well and in good condition although we haven't checked on the wooden animals inside as this is a gift for our Grandaughter. But it looks perfect out... See more

Company details

  1. Toy Store

Information provided by various external sources

ABCZone are an independent eCommerce Toy Company based in the UK. We specialise in sourcing unique products and focus on providing the very best customer service. There is Free UK Delivery on all our products and promotional offers and discounts. We dispatch all items within 24 hours and we also ship Worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

The product was delivered quickly and in good condition. No complaints.

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant Seller

Purchased product came as described earlier then the expected delivery date. Overall a happy customer!

January 4, 2016
Unprompted review
Rated 5 out of 5 stars

Great

Great purchase came before Xmas just Royal Mail who messed it up. Couldn't get it before Christmas but never mind...but I'm sure he'll love it

December 25, 2015
Unprompted review
Rated 2 out of 5 stars

Slow delivery and battered product

When my produced FINALLY arrived it was all battered and in disgusting condition, which was not ideal as I purchased it as a gift. I also rang up and had awful customer service. The young man answered with just a 'hello' and was very rude. I won't be ordering again.

December 2, 2015
Unprompted review
ABCZone logo

Reply from ABCZone

Hi Abby, sorry to hear that you have had a bad experience. We raised an investigation around the office and unfortunately there is no knowledge of your call to us. We would love to rectify any issues so please contact us at your earliest convenience!

Rated 5 out of 5 stars

Great

The price was good, the delivery was quick, and the product was in very good condition. Very pleased with service.

November 29, 2015
Unprompted review
Rated 5 out of 5 stars

Found what i wanted.

The website was easy to negotiate and I secured what I was after for my daughter at a reasonable price. Good packaging and quickly dispatched. Unfortunately the constant email reminders/requests to review, are a little irritating!!

August 30, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look