When booking by phone, staff are unfailingly helpful and ready to assist if I have a query about timings or how to use the app. The drivers are always polite, friendly, punctual and professional; also... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We love Abetta cars. We live locally to their Finchley base and started using them when we had a baby and wanted to have a more reliable taxi experience than using Uber or Bolt. The app is easy to use... See more
Company replied
ATAR is an excellent driver — punctual, professional, and very friendly. He drove us safely to the airport late at night, making the whole journey stress-free and comfortable. He was very attentive th... See more
Company replied
Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... See more
Company replied
Company details
Written by the company
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Contact info
Woodside Park Station, Station Approach, N128SE, London, United Kingdom
- 02084451111
- cars@abetta.com
- abetta.com
4.9
Excellent
303 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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On time both sides of the trip
On time both sides of the trip. Excellent and super helpful & friendly drivers . I wouldn’t use anyone else as I really rate good service.
December 27, 2025
Unprompted review
Reply from Abetta
We’re delighted to hear that both legs of your journey were on time and that our drivers were helpful and friendly throughout. Providing reliable, high-quality service is something we take great pride in, so it’s especially rewarding to know it’s appreciated.
Thank you for choosing Abetta — we truly value your loyalty and look forward to looking after you again on your next journey.
Top drawer organisation
This is a truly efficient company, always on time and providing comfortable and reliable vehicles. I was particularly impressed recently when I was due to be met at Paddington station and my long distance train was running very late, with no discernible ETA for much of the journey. The telephone staff worked tirelessly to fix the problem and arrange a ride for me when I eventually arrived at the station, an hour and three quarters after the originally booked time. Splendid operators.
December 27, 2025
Unprompted review
Reply from Abetta
Thank you for such a thoughtful and detailed review.
We’re delighted to hear that you’ve consistently found our service efficient, punctual, and comfortable. Situations like severe train delays can be incredibly frustrating, so it’s especially rewarding to know our telephone team were able to support you and adapt quickly to ensure you were collected smoothly despite the uncertainty.
Your kind words about our operators truly mean a great deal to us — they work extremely hard behind the scenes, and feedback like this makes it all worthwhile.
Thank you for choosing Abetta. We very much look forward to assisting you again in the future.
Car journey from airport
The Abetta driver who collected me from the airport on Christmas Day was prompt, friendly and helpful.
December 25, 2025
Unprompted review
Reply from Abetta
Thank you very much for your kind feedback.
We’re delighted to hear that your driver was prompt, friendly, and helpful — especially on Christmas Day. Our team take great pride in providing a reliable and welcoming service at all times, and it’s lovely to know this was reflected in your experience.
Thank you for choosing Abetta, and we look forward to assisting you again in the future.
Arrive on time in comfort
Always professional use them on all airport runs ! Don’t be caught short with uber as has happened to me , get there in time in comfort with great drivers brilliant and kind driver David on my last trip! Five stars highly recommend
December 18, 2025
Unprompted review
Reply from Abetta
Thank you so much for your fantastic review and five-star recommendation.
We’re delighted to hear that you rely on Abetta for all your airport runs and that our service continues to meet your expectations for comfort, reliability, and professionalism. Your kind words about David are especially appreciated — he’s a great member of our team, and we’ll be sure to pass your feedback on to him.
Thank you again for choosing Abetta. We truly value your continued support and look forward to looking after you on your next journey.
First time using this service
First time using this service, very professional
December 20, 2025
Unprompted review
Reply from Abetta
We’re delighted to hear that your first experience with us was a professional one. Thank you for choosing Abetta — we hope to look after you again very soon.
Excellent service
The driver arrived on time, and delivered us to our destination quickly and efficiently. He was friendly and courteous, and we were most impressed by the service Abetta provided.
December 18, 2025
Unprompted review
Reply from Abetta
We’re delighted to hear that your driver arrived on time and that your journey was completed quickly and efficiently. It’s also great to know that the friendly and courteous service made a positive impression.
Abetta Taxi service - top notch.
My driver (no32) turned up up five minutes early and was very helpful with my luggage. Highly professional and friendly he was a compliant and careful driver. This all fairly typical of Abetta Taxi drivers and I highly commend them.
December 15, 2025
Unprompted review
Reply from Abetta
We’re delighted to hear that Driver 32 arrived early, assisted you with your luggage, and provided a professional, friendly, and careful service. It’s especially rewarding to know that this reflects your wider experience with Abetta, as maintaining consistent, high standards across all our drivers is something we take great pride in.
I have been a customer of Abetta Car…
I have been a customer of Abetta Car Service for few years now. I'm very proud to say that our Area are very lucky to have this company because they provide an excellent service to their customers. From my experience, my family and i were never dissapointed by the service they provide. Their drivers are well selected. They are professional in their manners, polite and respectful. They are exceptionally good drivers and we feel safe and confident whenever we make our journey with them. Thank you so much once again. My best wishes to you all!
December 12, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words and continued loyalty over the years. We’re truly grateful for your support and it means a great deal to us to know that you and your family feel safe, comfortable, and well looked after when travelling with Abetta.
We take great pride in selecting and training our drivers, so your comments about their professionalism and manners will be shared with the team, they’ll really appreciate it. Feedback like yours motivates us to keep maintaining the high standards our customers expect and deserve.
Thank you once again for choosing Abetta. We look forward to continuing to serve you and your family for many years to come.
A professional and reliable cab company…
A professional and reliable cab company that we always use for airport transfers. Great communication. Highly recommend!
November 30, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words and for choosing us for your airport transfers. We’re really pleased to hear that our communication and reliability stand out for you. We truly appreciate your recommendation and look forward to looking after you again soon.
Great in an emergency
Punctually and smoothly rushed to A&E with stomach pains by Paul and very kindly guided through the whole journey and the A&E check-in process by Pinki, who correctly suspected appendicitis. Thank you both.
My first experience with Abetta - would highly recommend.
November 26, 2025
Unprompted review
Reply from Abetta
Thank you so much for sharing your experience. We're really glad Paul and Pinki were there to support you during such a stressful moment. Their care, reassurance and quick thinking—especially Pinki’s attentiveness—are exactly the standards we aim to uphold.
We wish you a speedy recovery and truly appreciate your recommendation. If you ever need us again, we’re here for you.
Abetta is a very reliable car service…
Abetta is a very reliable car service whose office staff and drivers are unfailingly helpful and polite
Sonny brought me home from the airport yesterday with a smooth drive
I highly recommend this dirm
November 25, 2025
Unprompted review
Reply from Abetta
Thank you so much for your wonderful review! We're really glad to hear that both our office team and drivers have consistently looked after you. Delighted that Sonny gave you a smooth journey home from the airport — we’ll make sure he hears your kind words. We truly appreciate the recommendation and look forward to assisting you again soon.
Driver in Red Toyota
My driver, David was not only punctual but very polite and courteous. I definitely will be using Abetta again.
November 25, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind review! We're delighted to hear that David provided a punctual and courteous service — we’ll be sure to pass your feedback on to him. We really appreciate you choosing Abetta and look forward to welcoming you back again soon.
Excellent service
Excellent service, as always. The drivers were kind, friendly, helpful and professional and gave us very smooth, comfortable journeys to Tilbury on 30th October and back from Heathrow on 18th November. As ever, your drivers were punctual and the cars were immaculate. Highly recommended.
November 18, 2025
Unprompted review
Reply from Abetta
Thank you so much for your lovely feedback! We’re delighted to hear that both your Tilbury and Heathrow journeys were smooth and comfortable. Our drivers take great pride in being punctual, friendly and professional, and it’s wonderful to know this consistently shines through.
Would 100% recommend. Best cab company in Barnet
I used Abetta for a drop off and collection at Heathrow. Absolutely superb service. They are my 'go to' cab company as they are always reliable, courteous and the cars are always spotless. Would 100% recommend
November 21, 2025
Unprompted review
Reply from Abetta
Thank you so much for your wonderful review! We're delighted to hear that both your Heathrow drop-off and collection went perfectly. Reliability, courteous service and immaculate cars are exactly what we aim for, so it’s great to know we’re your go-to cab company.
Stansted Airport pick up
Had an effortless pick up at Stansted Airport a couple of days ago. Lovely driver, really friendly. Even offered us to stop off for milk etc. on way home as he had time between pickups. Thoroughly recommend this company.
November 19, 2025
Unprompted review
Reply from Abetta
Thank you so much for your wonderful review! We're really pleased to hear your Stansted pickup was effortless and that your driver went the extra mile for you — small gestures like that truly reflect the service we aim to provide.
Excellent journey
Excellent journey. The car arrived promptly, and was in touch with me on my mobile. He parked on the main road instead of coming into my road, but that is a common problem with some sat nav’s and my postcode.
The driver was very helpful and pleasant.
November 17, 2025
Unprompted review
Reply from Abetta
Thank you for your lovely review! We're glad to hear your driver arrived promptly and kept in touch, and it's great to know you found him helpful and pleasant.
Apologies that the sat nav brought him to the main road — this does occasionally happen with certain postcodes, but we're always working with our drivers to minimise this.
We really appreciate you choosing Abetta Cars and look forward to welcoming you again soon.
Abetta cars are excellent
Abetta cars are excellent. Always reliable, lovely drivers.
November 20, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words! We're really happy to hear you've consistently found our service reliable and our drivers lovely. We appreciate you choosing Abetta Cars and look forward to looking after your journeys again soon.
Excellence in car service
The driver was prompt, courteous, knowledgeable and got me to my destination safely and swiftly . My first experience with Abetta car services. Would highly recommend and use again !
November 12, 2025
Unprompted review
Reply from Abetta
Thank you so much for your fantastic review! We're delighted to hear your first experience with Abetta was such a positive one.
It’s great to know your driver was prompt, courteous and knowledgeable — and that you felt safe and well looked after throughout your journey.
Very helpful meeting me at Heathrow…
Very helpful meeting me at Heathrow Airport Terminal Five with my luggage. Also helping at my home address.
November 11, 2025
Unprompted review
Reply from Abetta
Thank you for taking the time to leave this lovely review! We're delighted to hear our driver was able to meet you at Heathrow Terminal 5 and lend a hand with your luggage both at the airport and at your home.
We always aim to make your journey as smooth and stress-free as possible, and it’s great to know we delivered. We look forward to assisting you again soon!
I use this company regularly.
I use this company on a regular basis and they are always on time and reasonably priced. The staff are always helpful and kind. What more do you want.
November 11, 2025
Unprompted review
Reply from Abetta
Thank you so much for your wonderful review! We're really glad to hear you use us regularly and that our punctuality, pricing and team continue to meet your expectations.
Our staff will be delighted to know their helpfulness and kindness made a difference. We truly appreciate your support — and we look forward to being there for your next journey!
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