ABL Reviews 27

Worst Experience
Last Month i Use my card for payment in a restaurant but transactions declined after that i payed cash and then left after few minutes i receive a Message and Mail From tha bank that you have use your card 2 times and your amount is deducted from your account so i call my abl helpline number They told that yes this is bank fault or server error we will reverse your money back to your account within 48 hours next day is receive only 1 refund so again i contact with the bank and told them that i have receive only 1 transaction payment 1 is still pending so Abl agent told me we will highlight your complain so you will receive your 2nd transaction Also But Still I'm waiting for my payment many times i call abl helpline and also 2 times i visit Bank Branch and got the same answer your complain is highlighted within 1 2 days we will reverse your money its almost 1 and half month Very Bad Service...

This is the worst banking experience for traders. A USD 100 transfer was credited at a rate of only PKR 178.80. The call center has no clarity about the source of the payment or the breakup of charges and keeps shifting responsibility instead of providing answers.

Very bad .. no customer dealing services in Chakwal hospital road branch of this bank even though only 5 token are there and its about 2 hours they are sitting here …not satisfied poor customer service time wasting service

Worst Bank ever :
- Sometimes transactions never happen, but money is deducted. If you argue with their customer support. They will not return your money back saying only one statement, your transaction never happened. If you ask why? They will say, we know it because nothing like is stored in our data base.
- Bad App management. Their App sucks alot. Buttons not placed at correct position, no guidance of available options. And some options doesn't seem to work.
- Random deductions per year, without letting us know.
- Which forces me to write this review: I tried taking out 1500 PKR from their ABL, came out that it was empty. Went to another bank this time, and took my 1500 out. And as usual the transaction message appears. Went to my ABL APP, came out, they deducted 1500 two times in a row while I took out 1 time only. INSANE BANK EVER, CHILDISH BEHAVIOR OF STAFF AS WELL.
NEVER USE THIS SHIT!

the all world banks provide free debit card but allied bank is sallying debit card every year ..😡😡😡😡
im totally
shocked when bank deduct money from the account its my bad experience about this bloody bank I advise to all Pakistani Stay away from allied banks.

Worst bank ever!!!! App never works properly. App maintenance whenever they want without even warning beforehand. Blocking account now a days claiming to be fraudulent transactions although there wasn't any amount sent or received. Closing my account in Allied Bank Limited.

17 June 2025 my Audi Q3 was involved in an accident
Allianz arranged for my car to be repaired by ABL Portsmouth
7 July car returned to me. Steering column still making scraping/grating noise.
Audi say my car not safe to drive
Contact ABL, no response. I am leaving on 2,000 journey so I pay nearly £3,500 for repair.
I have contacted ABL continuously. ABL asked for the report and invoice from Audi (which I sent).
Since when, I have heard nothing from ABL and I am seriously out of pocket

Worst Banking services ever. Customer support is useless. Mobile app is not working properly. Staff of branch is not cooperative. They deserve less than zero rating in most fields of banking services. I am using other banks with great experience including (Alfalah and Meezan)

I have heard good reports of ABL. The first person who collected my car and delivered the courtesy car was very helpful and clearly enjoyed his job.
The person who returned my vehicle left it parked with the tyres pressed into the kerb.
There was bird poo over the rear of the car on the window and the rear lights.
The inside of the car was left very smelly.
Plus the person was not very friendly although he did say Thankyou have a good day when he left.

The worst ever customer service I have ever seen. They have multiple channels for customer support but neither one provides you the information or even entertain you.

Contacted the company requesting help to stop smoking. A call was arranged and I changed my plans so I could take the call. They never did call me and no messages either.

I give 0 review because of their behaviour with their employees
Bank time 9 sy 6 bjy hota ha phir bhi employee ko raat 11 ya 12 bjy order dety k atm ma cash pura kr ay chay branch jungle wali side py q hi na ho ik to raat ko bike py khatry wali jagah py jana ye koi sahulat hi ni dety transport ki subha tak wait kry un ki bhi family hoti wo dair raat tak bhair rehty or family yaha tension ma hoti ha is py kindly ghor kry akhir un ki bhi family hoti ha pura pura din bank ma kam kry or raat ko bhi sakoon na ho

Worst banking app ever. Going to close my account forever. Intehai Tatti service ha hamesha zarorat ke time na app chlti na atm card chlta. Agar kisi sa dushmani krni ha toh uska account abl ma bnwa do. Lanti bank.

Very bad experience, very slow service on cash counters and take so much time.Pls improve. Thank you

Qasam say itna bara bakar bank ha ic nay meri 90 hzr khai hua han or payment meri realease be ni kr rha ha UBL bank may be Allied Bank ko payment realease ki mail ki ha phir be meri payment realease ni kr rha ha please meri awaz bano may ab Court may case file krna lga hon 1 saal ho gya meri payment realease ni kr rha

I am very disappointed Abl Punjab cooperative housing society branch lahore.we are going to close our all account in Abl.also tell to my colleagues to avoid abl any branch.

"I have been waiting for over 15 days for a resolution to my mobile app access issue, but despite numerous follow-ups, the support provided by Allied Bank has been completely inadequate. I continuously receive only usernames and passwords, which do not address the core issue. The lack of effective support and delay in resolving this matter is extremely disappointing, and I am left questioning the efficiency and customer service standards of Allied Bank."

What a poor service.
It's really sad that I chose ABL.

Worst banking app and service its been 2 weeks i got my account in ABL and i had the worst experience with em banking app dosnt works mosttt of the time and card doesnt work when beed to use it so its a no

One of the worst banking app as compared to their counterparts. Most of the time not receiving one time password timely and sometimes can not make the transaction without any reason whilist u can do the same transaction through other banking apps without a hassle. Worst worst worst