While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Health Care Service
  2. Mental Health Service

Written by the company

ABL Care continues to shine as a leading provider of care and support services for individuals with mental illness, learning disabilities and the elderly. Our recent "Good" rating by the Care Quality Commission (CQC) for their Hadley House service reaffirms our commitment to quality care and person-centred support. Our comprehensive live-in care services, provide an exceptional solution for individuals seeking 24/7 support within the comfort of their own homes. This service goes beyond basic assistance, fostering an environment where individuals thrive and maintain their independence. Live-in carers are carefully matched to each individual's personality and needs, ensuring compatibility and a supportive living situation. They are trained to offer practical support, emotional companionship, and promote mental well-being, helping individuals feel safe, secure, and valued. ABL Care's services are flexible and adaptable, catering to a diverse range of needs, from mental health support to complex care requirements. Our care staff are skilled in managing medications, facilitating social activities, and empowering individuals to live fulfilling lives on their own terms. The "Good" CQC rating for Hadley House further solidifies ABL Care's reputation as a trusted and reliable care provider. It signifies our adherence to high standards of care across all our services and our dedication to continuous improvement. Whether you're seeking supported living or live-in care, ABL Care offers a compassionate and personalised approach that prioritises individual needs and well-being.


Contact info

4.0

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would like to acknowledge Daniela

I would like to acknowledge Daniela, as I hear consistently positive comments about her work and extend my thanks to the whole team. Communication with staff has been clear and helpful.

November 20, 2025
Unprompted review
Rated 4 out of 5 stars

A company with a track record of…

A company with a track record of quality, efficiency, reliability, standard and following CQC regulations.

The management value staff and treat service users with dignity and respect.

As a MH worker for this prestigious organisation, I have enjoyed CPD and rate their services 100% in the healthcare sector.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great Place to Work

This company truly values its employees. The supportive and positive environment makes it a fantastic place to work. Management is transparent and genuinely cares about our growth and well-being.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable Living

Offers comfortable living in a peaceful environment, supported by excellent management, outstanding client care, and a highly experienced professional team.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service; disciplined staff, reliable and professionalism, clear communication, go above and beyond, positive impact on client well-being.

November 19, 2025
Unprompted review
Rated 4 out of 5 stars

Good carer

Isabella is an excellent carer, extremely concerned for her client. Not so impressed by management, when carer off sick, there was no contact regarding a replacement.

November 12, 2025
ABL Care logo

Reply from ABL Care

Thank you for taking the time to share your experience. We’re delighted to hear that Isabella provides excellent care and demonstrates genuine concern for her client - we’ll make sure to pass on your kind words to her.
We’re sorry to learn that communication from our management team fell short when Isabella was off sick. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will review our processes to ensure timely updates and continuity of care in the future.
Your feedback is invaluable in helping us improve. If you’d like to discuss this further, please feel free to reach out directly to the registered manager.
Thank you again for your honesty and for trusting us with your care needs.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look