Able Windscreens Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team members are extremely polite, friendly, and professional, ensuring a welcoming environment from start to finish. Reviewers praise the exceptional customer service, noting that staff members go above and beyond to assist with every need. People note that appointments are handled very quickly and efficiently, with technicians often completing windscreen replacements in record time. Consumers also appreciate the clear communication, detailed explanations, and helpful recommendations provided throughout the entire process. Individuals consistently state that their vehicles are left clean and tidy, adding to an overall smooth and stress-free service.

What people talk about most

Staff

Clients share satisfaction regarding the staff, frequently highlighting their professional approach,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the extremely prompt, efficient, and... See more

Customer service

Reviewers express great satisfaction with the customer service, highlighting prompt communications and... See more

Quality

Customers consistently note satisfaction with quality, highlighting excellent communication and top-notch... See more

User experience

Users describe positive interactions with user experience, noting that the entire process was completely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately, my driver’s side window had dropped down into the door panel, so I found Able Windscreens online and contacted them the same day. I spoke with a lovely lady in the office who was extrem... See more

Rated 5 out of 5 stars

Great service, quick and efficient. Referred by insurance company over to Able windscreens, got booked in to have the new windscreen fitted two days later. Matt & Ben finished it in exactly 1 hour as... See more

Rated 5 out of 5 stars

Bill from Able came to replace my windscreen which had a large crack across the width of it. He communicated with me the day of my appointment to give me a 2 hour window for my appointment and arrived... See more

Rated 5 out of 5 stars

After being fobbed off from autoglass and national windscreens for a reseal due to a passenger side drip on my ds3 i came across Able Windscreens. Called them up and the girls on the phone were really... See more


Company details

  1. Auto Glass Shop

Written by the company

For a professional windscreen repair and replacement, call on us. Based in Swansea we can serve customers throughout all of South Wales. With many years of experience, our expert technicians will provide a fast and reliable service. Not only do we repair and replace windscreens, but we can also perform sunroof repairs, windscreen calibration, rear window repairs and replacements, and specialise in all other vehicle glass. Furthermore, we can work on a variety of vehicle types including privately owned motors, commercial vehicles (including fleet), and also agricultural machinery. So, no matter your requirements, we will be able to assist you. Just give us a call for more information or to arrange one of our services. When removing or re-fitting your glass, no guarantee the glass will be saved. We endeavour to do our best but possibility of glass breaking always remains.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Windscreen Chip Repair

The windscreen repair was arranged via the corporate car lease but all communications with Able Windscreens prior to arrival were prompt and friendly. On the day, Jesse called prior to notify me of intended arrival time and then did an excellent job on the stone chip. Very friendly, great service and the resultant repair was top-notch. Would definitely use on our own personal car too next time

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Just had Able Windscreens here to…

Just had Able Windscreens here to change my Toyota RAV4 windscreen. Was given an appointment by Autoglass for 8am to 6pm which isn’t very helpful, but received a phone call from Jess in Able Windscreens telling me an approx time and then they texted my a bit later with a time of arrival. Jess and Danny arrived changed my windscreen in record time. Were as good as gold as I have dogs. Really pleased with the job they did on my car. Would definitely recommend them. Thank you for great service.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

So accomodating, clear instructions and communications, very helpful on product being purchased. Fitting completed on time and instructions given for product. A very friendly and professional company. £400 cheaper than Autoglass. Highly recommend

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great south wales based windscreen company

From phonecall to installation extremely attentive and helpful, Jesse who fitted the windscreen phoned to make sure the appointment suited and was friendly and clear of what was needed on the windscreen, would highly reccomend using this company for any windscreen repairs or replacements

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

The technician Jesse was brilliant

The technician Jesse was brilliant, arrived at the location for the allocated time. Ensured that the car was properly cleaned of all broken glass and made sure to point out any issues before starting the work. Was able repair the window within the hour. Would highly recommend.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

A* Service

Contacted Autoglass to replace a cracked windscreen, Able Windscreens came out and completed the work. Technician Jesse explained the procedure of the replacement and answered questions I had politely. Both Jesse & Mason were courteous, professional & left their work spotless. Highly recommend using Able Windscreens for future work.
Thanks guys!

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Able Windscreens van windscreen replacement

Able Windscreens replaced my van windscreen under warranty today. From my first phone call to them to the follow up consultation and today's fitting, I have been impressed by their friendly and professional approach. Mike and Matt in the Cardiff depot did a great job today. Thank you

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Able Windscreens - First experience

This was our first time enquiring with Able Windscreens regarding one of our vehicles. The entire experience was completely seamless. From emails with Cherie, to having Jesse sent out to us just two days later. Overall, just a brilliant service, that we will absolutely be using for all of our vehicles moving forward. Thank you Cherie, Jesse & Co!

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Nissan Elgrand

Mat and Danny arrived and were extremely professional. The job was amazing and they cleaned up everything. No complaints and would use again, but hopefully never have too! Amazing service!!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable Customer Service

Although the wrong part was delivered to Able Windscreens (through no fault of their own). Jesse was still able to provide fantastic customer service and did the absolute most to assist me.

All the shattered glass from in and around my car was removed and Jesse provided some very helpful tips to clean the glass off the duct tape residue.

Very clear communication from the start, including a call well in advance of arrival.

Incredibly polite and helpful I cannot recommend Able Windscreens enough!

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Top company

Had a phonecall in the morning then a text just before with an ETA. Jesse was a top bloke, fitted the windscreen really quickly and couldn't have been more professional. Great company.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had my windscreen replaced today by…

I had my windscreen replaced today by Jessie who was very good at communicating and explaining the process. He contacted me in the morning and again when he was around half hour away to keep me in the loop. Great service thank you!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Jessie was great fixing my rear window…

Jessie was great fixing my rear window and was very good with my little son watching him replace the window Jessie did a brilliant job on the repacement of the rear window.The issue i had was wirh auto glass giving me one time and Jessie giving me another time. This is going to be investigated by autoglass as not fair on being giving two different times as I booked the day off work for it be done.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Son in law broke the read window of my …

Son in law broke the read window of my car Able windows were out next day, very quick and professional service. The fitter Matt was very courteous and got the window fitted quickly which was lucky as a huge thunderstorm came about 30min later, 1st class service

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I cracked my roof on Tesla Model Y

I cracked my roof on Tesla Model Y. Contacted Able to advise, they helped me from start to finish seemlessly. Contacted my insurance provider on my behalf. Booked in at a time to suit me, and expedited the delivery of parts from Tesla so I could travel. Also cleaned the car without me asking, and returned with the roof fixed good as new. Lovely team, and people.

May 14, 2026
Unprompted review

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