Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .
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Made perfectly welcome by Peter and Julie at Wigan store . Took time to explain pros and cons of different scooters, made sure it fitted my car and was perfect for me. Couldn’t fault the service and w... See more
Company replied
Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all... See more
Company replied
I visited the Wigan store with my father in law due to issues with his scooter battery (we did not purchase the scooter from Ableworld). Peter who served us was very helpful and we can't thank him eno... See more
Company replied
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Wigan
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, United Kingdom
- 01942 233200
4.8
Excellent
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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The customer service was excellent
The customer service was excellent. The two ladies who helped my mum were helpful, knowledgeable, understanding and clearly thought about the dignity of the customer.
The ladies concerned were Julie & Louise.
November 7, 2025
Unprompted review
Reply from Ableworld - Wigan
Thank you for your lovely review! We’re glad to hear that Julie and Louise provided helpful, knowledgeable, and respectful service. We will make sure to pass your feedback on to them.
Thank you, Ableworld
Peter and Julie are amazing
Peter and Julie are amazing! Very friendly and polite.
I took my friend who needed a mobility walker on Thursday.
Peter helped him choose the right one and was so knowledgeable about the product.
He made us feel at ease and at home with his, gentle friendly manner.
My friend enjoyed his time so much in the shop that he didn’t want to leave.
Sometimes my friend doesn’t get to see many people and it was lovely that Peter had the time to engage in conversation and devote at all his attention to him thank you so much.
October 30, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Nicola,
What a lovely review - thank you so much for taking the time to share it! We’re so pleased to hear Peter and Julie made you and your friend feel so welcome. Peter really prides himself on taking the time to help each customer find exactly what they need, so he’ll be over the moon to hear your kind words. We’re thrilled your friend enjoyed the visit — that truly makes our day!
Look no further!
Look no further!
October 2025
From my first visit to the showroom I was filled with confidence that I had made the right choice. I was treated with compassion and kindness. All my questions were addressed professionally, I was guided through a range of stairlifts and rise and recline chairs which was the purpose of my visit.
There was no hard sell and I left feeling confident that I had the information to move forward.
The chair demo was prompt and very efficient. The store manager and delivery assistant went above and beyond to install and demonstrate the product.
I am very grateful for the service provided and would not hesitate to recommend the store to others.
October 15, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Janet,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your visit left you feeling confident and well-informed. It’s great to know our team was able to guide you through the options and provide a smooth demonstration and installation. We really appreciate your kind words and recommendation, and we look forward to supporting you again in the future!
Take care,
Ableworld
Excellent friendly service.
I visited the Ableworld store in Wigan this morning after phoning up to enquire about a no rinse shower cap for my sister who had had a hip replacement. The guy who answered the phone, Peter, was really friendly and helpful. He greeted me in store and was really knowledgable about all the products available, and more importantly he gave advice on what my sister might need without being pushy. Great service!
October 14, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Sue,
Thank you so much for sharing your lovely feedback! We're delighted to hear that Peter was able to assist you both over the phone and in store, and that you found his advice helpful. We’re proud to have such caring and knowledgeable team members who go the extra mile for our customers. We really appreciate you taking the time to leave a review and wish your sister a speedy recovery!
Take care,
Ableworld
Mobility scooter
Was wanting a folding scooter for my husband so he could get a bit more went to ableworld wigan Peter & julie where fantastic in helping me get the right one which would meet his needs I carnt thank enough for their help
October 2, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Brian,
Thank you so much for your wonderful feedback! We’re delighted to hear that Peter and Julie at our Wigan branch were able to help you find the perfect folding scooter for your husband. It’s great to know their support made the process easier and stress-free for you.
We’ll be sure to pass on your kind words to them — they’ll be thrilled!
Take care,
Ableworld
Great customer service
Peter was a great help when we were looking for a wheelchair for my Mum. He asked what was important to us, he talked us through our options, and he gave us chance to try out different models, including in the boot for size. He was very professional, personable and knowledgeable. This is our second time purchasing from the Wigan store (stair lift last time) and we'll be back in future.
September 24, 2025
Unprompted review
Reply from Ableworld - Wigan
Hello,
Thank you for sharing your lovely feedback. We’re so pleased to hear that Peter was able to guide you through the options and make sure you found the right wheelchair for your mum. It’s wonderful to know his knowledge and care made the experience easier for you.
We’re also delighted that you chose to return to our Wigan store for a second time — your continued trust means a lot to us. We look forward to welcoming you back again in the future.
Take care,
Ableworld
Wigan store- Peter and Julie
Wigan store- Peter and Julie. Excellent service as soon as we entered the store. Nothing was too much trouble. Very knowledgeable staff. Will definitely shop there again. Joanne
September 12, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Joanne,
Thank you so much for your kind words! We’re thrilled to hear that Peter and Julie provided such excellent service and made your visit a positive experience. We’ll be sure to pass on your feedback, and we look forward to welcoming you back to the Wigan store!
Best regards,
The Ableworld Team
Advice
Went in for advice on what was available for my mum. Peter was very helpful. Thank you.
September 13, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Gemma,
Thank you for your kind feedback. We’re so pleased to hear that Peter was able to help you when looking for options for your mum. If you need any further advice or support, please don’t hesitate to get in touch — we’re always happy to help.
Take care,
Ableworld
Wigan Ableworld
Went with my mum to look at buying a mobility scooter at the Wigan store on Caroline St.
My 85y/o mum finds walking becoming more difficult but would distraught if she could not go out and about anymore.
She was worried about buying a scooter because she was scared she would not be able use one. However, the sales assistant was wonderful, letting my mum have a test drive and going through everything we needed to know.
The service was exceptional and would highly recommend to anyone.
September 10, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi David,
Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that our team at Wigan was able to make your mum feel comfortable and confident during her visit. We completely understand how worrying it can be to consider using a mobility scooter for the first time, so it’s wonderful to hear that the test drive and guidance helped put her at ease.
It means a lot to us that you found our service exceptional, and your recommendation is truly appreciated. We hope your mum enjoys her new scooter and continues to get out and about with ease – we’re always here if you need any further support.
Take care,
Ableworld
Peter & Julie (Wigan shop) made the…
Peter & Julie (Wigan shop) made the selection and choice of my new riser recliner very easy and satisfactory.
They were very polite & professional.
September 5, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Jason,
Thank you for your lovely feedback! We’re so pleased to hear that Peter and Julie at our Wigan shop made choosing your new riser recliner easy and stress-free. We’ll be sure to pass on your kind words to them.
Enjoy your new recliner!
Take care,
Ableworld
Excellent service by Peter
Excellent service by Peter, was lovely with both myself and my mum. Knowledgeable about products, instilled confidence in our purchase.
August 29, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Gina,
Thank you for sharing your experience. We’re so pleased to hear that Peter provided excellent service and made both you and your mum feel comfortable. His product knowledge and friendly approach clearly made a difference, and we’ll make sure he receives your kind feedback.
Take care,
Ableworld
Peter and Julie were very professional
Peter and Julie were very professional. They took a lot of time ensuring I bought the right mobility scooter to suit my needs. It is a few months now since I bought it and the one I chose has made my life so much better.
June 2, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Bob,
Thank you for sharing your experience! We’re delighted to hear that Peter and Julie were able to help you find the perfect mobility scooter and that it’s making such a positive difference in your life. We truly appreciate your feedback and look forward to seeing you again!
Take care,
Ableworld
First visit to Ableworld and was…
First visit to Ableworld and was pleasantly greeted by Peter & Julie.
They both made us welcome and very helpful, Explained all or the products that we looked at before we bought a rollater.
Will be visiting again soon.
August 1, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi George,
Thank you for sharing your first experience with Ableworld! I’m glad Peter and Julie gave you such a warm welcome and provided helpful explanations about the products. It’s great to hear you found the right rollator and that you plan to visit again soon. We look forward to assisting you again!
Take care,
Ableworld
Not impressed with the after sales…
Not impressed with the after sales services really very annoyed with Able world certainly would not recommend 😡
July 30, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Pauline,
I’m sorry to hear you felt disappointed with Ableworld’s after-sales service. Please don't hesitate to reach out to our support team at support@ableworld.co.uk if you would like to discuss anything further.
Take care,
Ableworld
Visited the Wigan store with my mother…
Visited the Wigan store with my mother in law to purchase a mobility scooter on Thursday the 24th of July and was dealt with by Peter. I found his professionalism and knowledge of the products sold by Ableworld outstanding. He is a pleasant jovial guy who was a pleasure to deal with and my mother in law has purchased a product.
July 24, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Sean,
Thank you for sharing your experience at the Wigan store. I’m delighted to hear that Peter provided outstanding professionalism and product knowledge, making your visit pleasant and enjoyable. It’s great that your mother-in-law found the perfect Mobility Scooter with his help. We appreciate your kind words and hope the new scooter brings her much comfort and independence!
Take care,
Ableworld
An excellent service.
I visited the Ableworld store in Wigan this morning, having done some online research into walkers, as I suffer from arthritis.
Recovery from left hip replacement surgery has proved difficult, as the hip has dislocated and my right hip also needs replacement. I have been extremely unsteady and at risk of an accident.
We were greeted by Peter, who proved absolutely so knowledgeable and informative about the walkers available. He let me practise using the devices in the store and I very quickly found the one I needed.
I haven’t felt so stable and confident in a long time. I really look forward to putting my walker to good and frequent use.
Many, many thanks to Peter and Julie for help in making my selection.
We brought home a current house magazine and shall look through this with interest to find other products we might be able to use.
July 24, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Stephanie,
Thank you so much for sharing your experience at Ableworld Wigan. We're truly grateful you took the time to write such a detailed and heartfelt review.
We’re so pleased to hear that Peter and Julie were able to support you in finding the right Walker and that you felt more stable and confident as a result. It’s wonderful to know you had the chance to try different options in-store and that the one you chose is already making such a positive difference.
If you have any questions or need further assistance, we’re always here to help.
Take care,
Ableworld
Took my elderly auntie to Ableworld…
Took my elderly auntie to Ableworld Wigan for a new walker. Peter and Julie were absolutely fantastic with her, no hard sell just interested in what would be best for her. She came away having enjoyed the experience and with exactly what she needed. Cannot recommend highly enough.
July 3, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Elizabeth,
Thank you so much for your lovely feedback! We're thrilled to hear that Peter and Julie made your auntie's visit to Ableworld Wigan such a positive experience.
It's always our aim to provide helpful, honest advice and ensure our customers find exactly what suits their needs. We'll make sure to pass on your kind words to the team — they’ll be delighted to hear them. Wishing your auntie all the best with her new Walker!
Take care,
Ableworld
Brilliant customer care
Brilliant customer care from both Julie and Peter who are very knowledgeable about the goods on sale.
Julie and Peter are kind, patient and friendly and helped me a lot to understand what I needed in the way of a power assisted wheelchair. They took their time with me and spoke clearly to me - understanding my hearing impairment too.
I enjoyed the experience from first going to the shop and then returning once I’d decided on my purchase- we had fun trying the chair out and they had no problems answering our many questions!
Delivery was next day which took me by surprise as well as Peter and Julie.
First class service- I’d certainly recommend Wigan Ableworld
June
June 26, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Helen,
Thank you so much for your lovely feedback! We're thrilled to hear Julie and Peter took such great care of you and made sure everything was clearly explained. It’s great to know you enjoyed trying out the chair and that delivery was quick and efficient!
Take care,
Ableworld
Just purchased a mobilty scooter from…
Just purchased a mobilty scooter from the Wigan branch. Peter was very knowledgeable, helpful and friendly. I am very pleased so far with my scooter. I wouldn't hesitate to recommend this branch.
May 29, 2025
Unprompted review
Reply from Ableworld - Wigan
Hi,
Thank you for taking the time to leave us this review. We are thrilled to hear that our Ableworld Wigan store was able to help you find the perfect Mobility Scooter, and we really appreciate your recommendation! We hope to see you again soon.
Take care,
Ableworld
Reply from Ableworld - Wigan
Hi Norman,
Thank you for leaving this review, we are thrilled to hear you found our Ableworld Wigan team to be helpful on your visit and we hope to see you again soon.
Take care,
Ableworld
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