A great shop for all your mobility needs. So far Ableworld has never failed me, from stair lifts, mobility scooters to mobility appliances. There are great prices too and offers that are more competit... See more
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Review summary
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Reviews shaping this summary
We went to the Burton on Trent store as we wanted information about a folding mobility scooter. Julie and Andrea were brilliantly entertaining and gave us some very helpful advice about their range. W... See more
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We had a Scooter break down yesterday. We were extremely stressed and needed some urgent help. Tom was absolutely brilliant, exceptional Care, Help, Patience and Customer Service. Nothing was too much... See more
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staff are always a pleasure and wanting to help in any way possible. Our dog chewed our charging cable and they were very efficient at finding a replacement. Our initial purchase was also easy and we... See more
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Company details
About Ableworld
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Contact info
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, United Kingdom
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Ableworld
Hi Jayne, thank you for your 5 star review! We’re delighted to hear you had a great experience with our team. Your recommendation really means a lot to us, and we’re always here if you need any further help or advice.
Kind regards,
Ableworld
New mobility scooter
I required a new mobility scooter and visited the Cheltenham store looking for guidance. I was given excellent advice and shown a variety of products and given the opportunity to drive several and gauge weight, length etc, Ultimately, I chose an excellent product that would not have occurred to me without their guidance and at no point did I feel under pressure to buy. Overall, the advice was excellent and I am very happy with my new scooter.
July 12, 2026
Unprompted review
Reply from Ableworld
Hi Gareth, thank you for your 5 star review! We’re so pleased to hear that our Cheltenham team were able to guide you through the options and help you find the right mobility scooter for your needs. Being able to try different models and make an informed choice is really important to us, so it’s great to know you found the process helpful and pressure-free.
It’s wonderful to hear you’re happy with your new scooter. If you ever need any further support or advice, we’re always here to help.
Kind regards,
Ableworld
Best Customer Service
An excellent company to deal with. Staff in the Paisley showroom are very knowledgable and patient. No hard sell at all. I took my mother in twice to look at and discuss stairlifts and then ordered one by phone. Craig and Andy came to fit it and were the way workmen coming into your home should be. Arrived on time. They explained everything and were clean and tidy in their work. They took time to explain everything to my elderly mother and made sure she could operate the equipment. My mother is quite reluctant to accept any aids but felt comfortable enough to go back to the showroom a few days later and we purchased a rollator.
-The store itself has many aids for daily living and is worth a browse. I highly recommend this company.
June 8, 2026
Unprompted review
Reply from Ableworld
Hi Margaret, thankyou for your lovely 5 star review! Thank you so much for your kind words and for taking the time to share your experience.
Our team always aims to provide clear, pressure-free advice, so it’s great to know that approach made a difference.
We’ll be sure to pass your lovely feedback on to Craig and Andy, they’ll really appreciate it.
Thank you again for your recommendation, and we’re always here if you need any further assistance.
Kind regards,
Ableworld
Excellent service no probs
July 14, 2026
Reply from Ableworld
Hi Mike, thank you for your 5 star review. We're really glad to hear you had an excellent experience and that everything went smoothly.
Kind regards,
Ableworld
ArrivedWell done Andy!! at appointed tome,fritndlyand…
Arrived at appointed tome,fritndlyand explained what needed doing and how long it could take,
July 11, 2026
Reply from Ableworld
Hi John, thankyou for your lovely feedback! If you need any further assistance, please don't hesitate to get in touch!
Kind regards,
Ableworld
Very good service
Very good service. The manager was very helpful and the problem was fixed promptly.
July 13, 2026
Reply from Ableworld
Hi David, thank you for your great feedback! We’re pleased to hear you received very good service and that the manager was able to assist you effectively. It’s especially good to know your issue was resolved promptly. If you need any further assistance, please don't hesitate to get in touch!
Kind regards,
Ableworld
The team were great
The team were great, we explained the situation and directed us to what our needs were, my wife is delighted with our purchase.
July 13, 2026
Reply from Ableworld
Hi Graeme, thank you for your kind words! We’re really glad we could help guide you to the right choice and make the process smooth. It’s wonderful to hear that your wife is delighted with the purchase—that means a lot to us. If you ever need anything else, we’re always here to help!
Kind regards,
Ableworld
Excellent service on the insurance…
Excellent service on the insurance plan. Stairlift was fixed very quickly. Polite and efficient service
July 13, 2026
Reply from Ableworld
Hi Jennifer, thank you for your lovely 5 star review and we are pleased your stairlift was fixed quickly with efficient service.
Kind regards,
Ableworld
Exceptional service and vital services for those with mobility difficulties.
I wholeheartedly recommend Ableworld in Woolston Southampton. They have previously helped me with servicing my powerchair. Staff are so helpful and go out of their way to accommodate your needs and provide an exemplary service going above and beyond to problem solve and solve problems which evolve when suffering from mobility issues. I would personally like to Thank Jeff and Aimee for their patience, kindness and professionalism in helping me fix my old chair and order a new powerchair. You have no idea how much I appreciate the service you provide. This equipment is vital in order for those with disabilities to gain and withhold their independence and pride.
July 11, 2026
Unprompted review
Reply from Ableworld
Hi Penelope, Thank you for taking the time to leave such a beautiful and heartfelt review.
I will make sure to pass your incredibly kind words on to Jeff and Aimee. Going above and beyond is exactly what they strive for, and your recognition is the ultimate reward for their hard work.
Kind regards,
Ableworld
looking folr a lighter wheely frame
I went onto the website looking for a much lighter four wheely frame I can more easily fit into the car. I found exactly what I needed, and placed the order. I was given VAT refund which reduced the cost
what really surprised me was the sheer speed of the delivery. I have spent hundreds pound with this company over the years they are excellent
July 7, 2026
Reply from Ableworld
Hi Nick, thank you for taking the time to share your experience! We are absolutely delighted to hear that you found the perfect, lightweight four-wheeled frame for your car.
It is wonderful to know that you found our website easy to use, that the VAT relief process went smoothly for you, and that our delivery speed caught you by surprise in the best way possible!
Thank you for your incredibly kind words.
Kind regards,
Ableworld
A Brilliant Company
A fantastic company to deal with from enquiring about a stairlift for my dad to the stairlift being fitted took just two weeks. The staff were very helpful and easy to deal with. The Assistant Manager in our local Wrexham store was brilliant and got the ball rolling. The staff in the office were very helpful and extremely supportive. Finally Ryan who came to measure dad’s house and also fitted it was superb, very friendly and professional. He explained fully how to operate the stairlift and nothing was too much trouble. Thank you so much it’s been a pleasure to deal with such a friendly, helpful and professional company.
July 10, 2026
Unprompted review
Reply from Ableworld
Hi Andrew, thank you for this wonderful feedback! We are absolutely thrilled to hear that we could get the stairlift sorted and fitted for your dad in just two weeks.
We always strive to make the process as smooth and stress-free as possible, so it's fantastic to know you felt supported by everyone involved. I will be sure to pass on your special thanks to the Assistant Manager at our Wrexham store, the office team, and especially to Ryan.
Thank you for choosing us, and for taking the time to share your experience.
Kind regards,
Ableworld
Reply from Ableworld
Hi David, thank you for the feedback! We always aim to get things sorted as quickly and smoothly as possible, so we're thrilled to hear you were impressed by our response time and service.
Kind regards,
Ableworld
Reply from Ableworld
Hi Edna, thank you for the review! We’re delighted to hear you had a pleasant experience with us.
Kind regards,
Ableworld
Reply from Ableworld
Hi Elizabeth, thank you for the kind words! We're thrilled to hear our team was helpful.
Kind regards,
Ableworld
We visited Ableworld at Wigan in order…to look for a mobility scooter
We visited Ableworld at Wigan in order to look for a mobility scooter for my husband, we were welcomed by Peter the sales person who was very patient and friendly, offering all the information about the scooters we looked at. He took the time to dismantle them, explaining everything about the machines, allowed me to try to put them in my boot too judge the weight and to see if it fit! We left that day to think about which would be suitable. He was not a pushy salesman. We checked out two other shops, but returned to Wigan as we thought the service was especially good. June who was working there was also a friendly and caring sales person. I would recommend anyone to try the Wigan showroom. We did purchase a scooter and an arm chair!!
July 9, 2026
Unprompted review
Reply from Ableworld
Hi Lesley, thank you so much for taking the time to share your lovely review! We are absolutely thrilled to hear about your experience at our Wigan store. Thank you for choosing to return to us and for your kind recommendations. We hope your husband is thoroughly enjoying his new scooter and armchair! We appreciate your feedback and are delighted that our team was able to help.
Kind regards,
Ableworld
Reply from Ableworld
Hi Des, thank you for your kind words. We’re delighted to hear that you found our team helpful, friendly, and professional. We truly appreciate your feedback.
Kind regards,
Ableworld
thoroughly recommend
staff are always a pleasure and wanting to help in any way possible. Our dog chewed our charging cable and they were very efficient at finding a replacement. Our initial purchase was also easy and we have never had a bad customer service experience in general.
July 3, 2026
Reply from Ableworld
Hi Andy, thank you for your wonderful feedback! We're always happy to hear that our staff are helpful and eager to assist in any way possible. It's great to know we could quickly find a replacement charging cable for your dog, and we're glad your initial purchase was smooth and hassle-free. We truly appreciate your continued support and look forward to helping you in the future.
Kind regards,
Ableworld
Reply from Ableworld
Hi Alan,
Thank you for your 5 star review. We are glad to hear that our team was able to help you.
Kind regards,
Ableworld
The staff were very helpful advising on…
The staff were very helpful advising on products which was much appreciated.
July 9, 2026
Reply from Ableworld
Hi June,
Thank you for your kind words. We’re really pleased to hear that our team was able to help you find the right products and that you found their advice valuable. We always aim to provide friendly and knowledgeable service, so it’s wonderful to know we made a positive impression.
Kind regards,
Ableworld
Ableworld on Hyde.
Went to Ableworld on Hyde.
Very clean and tidy store.
We were served by Tom, who was very knowledgeable. Thank you for your help today.
July 9, 2026
Unprompted review
Reply from Ableworld
Hi Julia, thank you for your lovely review. We're delighted to hear you found our Hyde store clean and tidy, and that Tom provided you with knowledgeable assistance. We appreciate your kind words.
Kind regards,
Ableworld
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