Ordered shoes at full price. They arrived without original packaging and with a visible scratch. Support refused any partial refund and only offered return (wait weeks, size already out of stock) or... See more
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See what reviewers are saying
Very satisfied with very the good sale offers. Its very easy is to buy from the About You app, to make the personal wish lists and add the products to the basket. Products descriptions are quite accu... See more
Easy to order, items are mostly very relevant to the picture and description, easy to return. Mostly very quick delivery and if theres any delays, they often send you a discount code for your next ord... See more
Price of the product was so much better than in other shops. Well, delivery wasn't so fast, but it was Omniva's fault. Have to mention, what did About You, is just amazing! They apologized because of... See more
Company details
Written by the company
ABOUT YOU on sinu moekaupade veebipood, mis sind tõepoolest mõistab ja inspireerib. Avasta meie lai valik, kuhu kuulub üle 100 000 toote rohkem kui 1000 kaubamärgi alt. Lase end ostlemisel meie staaridest ja mõjuisikutest inspireerida ja leia stiil, mis sulle sobib.
Contact info
Domstraße 10, 20095, Hamburg, Germany
- 800 00 49 115
- klienditeenindus@aboutyou.ee
- aboutyou.ee
4.5
Excellent
808 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping and good quality items
Fast shipping and good quality items
August 10, 2024
Unprompted review
Reply from About You
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you were pleased with our fast shipping and the quality of our items. Your feedback is greatly appreciated and encourages us to continue providing the best service possible.
- Your About You Team
High quality products and fast delivery
June 4, 2024
Unprompted review
Reply from About You
Thank you for your fantastic 5-star review! We’re delighted to know that you were happy with our fast shipping and the quality of our products. Your satisfaction is our top priority, and it's great to see that we met your expectations.
We truly appreciate your support and look forward to your next order!
- Your About You Team
You can always send it back, but mostly you want do that
Big amount of clothing in good quality. Quick reaction. Good feedback and information flow. No problems with return and getting money back.
April 26, 2024
Unprompted review
Fast and simple
Goods arrived fast. Sending back clothes which did not fit was easy and straightforward.
February 9, 2024
Unprompted review
I got my coat quickly and it was nice.
February 6, 2024
Unprompted review
Fast delivery, smooth experience
Parcel was delivered promptly, within a couple of days. Unfortunately, the item did not suit me, I had to return it. The refund came pretty fast too.
December 21, 2023
Unprompted review
Always fast and good order experience.
November 21, 2023
Unprompted review
All the things I git did fit perfectly
October 10, 2023
Unprompted review
A large selection of goods.
A large selection of goods, easy to order and exceptionally favorable prices in offers.
September 8, 2023
Unprompted review
Ok service
Ok service, had to fill in a lot of papers to get a refund.
August 1, 2023
Unprompted review
Grear website
Nice selection of clothes, shoes, accessories. Easily manouverable site. Shipping fairly fast. Also love the easy return policy. Very positive experience. I have used this site a lot and have never been dissappointed
May 4, 2023
Unprompted review
Delivery and Returning policy is…
Delivery and Returning policy is excelent.
April 17, 2023
Unprompted review
Great offers and sales
March 13, 2023
Unprompted review
everything was perfect
February 14, 2023
Unprompted review
Quick ordering process.
February 17, 2023
Unprompted review
Good quality
Good products, fast delivery and they give money back immediately if the product is returned
February 17, 2023
Unprompted review
Good experience
All went smoothly, transportation time was quite short, product was true to the pictures.
January 14, 2023
Unprompted review
Good and fast!
The overall service is fast and the products return system is also good.
February 7, 2023
Unprompted review
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