It proved to be a trustworthy company in pretty much every aspect so far. Items are as described, most of sizes available , proposals are very closed to my likes, packages arrived almost always in log... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The wide variety of brands and prices is one of the best advantages of About you. The easy navigation in the app is perfect and helpful in finding what you want at the best price. The guide for sizes... See more
The delivery was fast, the boots I ordered were lovely but didn't suit me so I had to return them. Return was also easy and I got my money back faster than other retailers as ASOS and Mango outlet
I shop clothes quite reguarly from About You and About You outlet. I never had any issues so far either with delivery or returns / refunds. I find the presentation of the clothes very good and they... See more
4.3
Excellent
1K reviews
Replied to 30% of negative reviews
Typically replies within 2 weeks
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Great service
Great service. Good prices, speedy processing and great products.
February 25, 2026
Unprompted review
Reliable,Efficient
Reliable,Efficient , Professional ,Accurate
All fine.
January 28, 2026
Unprompted review
The reliability of the online…
The reliability of the online transaction and the correct presentation of the products sold as well as their quality.
February 12, 2026
Unprompted review
Great shop with excellent service and…
Great shop with excellent service and smooth ordering. The product arrived exactly as described and was well packaged. Delivery was not so quick, but I’d definitely order again because it is a reliable e-shop.
One suggestion: I’d appreciate having the option to choose between free standard shipping or paid express shipping for faster delivery.
February 4, 2026
Unprompted review
Jeans
Very good quality of the product,low price and quick delivery
February 16, 2026
Unprompted review
VERY GOOD COSTUMER SERVICES
VERY GOOD COSTUMER SERVICES ! VERY FAST REFUND
February 18, 2026
Unprompted review
Good quality and prompt delivery
February 16, 2026
Unprompted review
Order comes in time
Order comes in time
Easy to return something you're not satisfied with
February 14, 2026
Unprompted review
Best prices around
Best prices around , a very lively site for multiple products , good to fast deliveries , all about you makes you feel that the whole world is about you and I don't get easily $ati$fied :)
February 10, 2026
Unprompted review
I love the process of buying at…
I love the shopping experience at About You! Great variety, good prices, and easy refunds if you don’t want to keep an item. I couldn’t ask for more!
February 8, 2026
Unprompted review
"Mistakes" with reimbursement of returned goods
They keep on making the same "mistakes" when returning products that have been bought seperately twice (repurchased items due to lower price). They completely ignore the attached documents and register the return that suits them in order to reimburse the least amount. This time 3 items (2 shirts and 1 pair of trousers) were returned from the same order and the trousers were repurchased on a separate order that has yet to be received. Upon return of the 3 items, the warehouse sucessfully registered the return of the 2 shirts and the trousers were "accidentally" registered as coming from the latter of the two orders (that has yet to be received), and were thus characterised as "not received". I contacted customer service and the response was laughable. According to them, it is possible for an order to have been partially not received and returned to the warehouse(!). So, delivery was unable for just the one pair of trousers of the last order, which otherwise contained multiple other items and was sent in one package, with one tracking number, and this was deemed as possible by them. "It can happen" they responded. How on Earth is this possible?? The order contained multiple items and yet delivery was unable for only one of those!This basically means that they will not reimburse the returned trousers since the more recent order has yet to be received and is to be paid with cash upon delivery.
February 6, 2026
Unprompted review
Excellent products and service
Excellent products and service. Would definitely buy again!!
February 1, 2026
Unprompted review
Very easy-to-use platform
Very easy-to-use platform.
Flawless return-service!
January 10, 2026
Unprompted review
Quality products at affordable prices
Πολύ καλά προϊόντα. Τεράστια ποικιλία.
December 31, 2025
Unprompted review
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