Seemless and intuitive browsing experience that helped find the needed item. Price was very affordable for a high quality piece of clothing. Delivery was fast and took just 3 days. Lastly,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the best online store I have ever used. The widest selection of products for the whole family. Very convenient and understandable service. All goods are of excellent quality. Gift coupons with... See more
Experience was great. Delivery was fast. I was really satisfied. Unfortunately, the running shoes size was too big for me. Return also was easy. I got refund really fast. Overall, very nice shopping e... See more
I have good expierence shopping at About You. The purchased items correspond to the descriptions and pictures, which are very important. If there are problems they are always solved. Responsive custom... See more
4.4
Excellent
1K reviews
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping and great quality
March 29, 2023
Unprompted review
Good shop
Good shop: wide offer, good quality, short/ acceptable delivery terms, easy return process. 👍
February 24, 2023
Unprompted review
The product was great
The product was great, the suggested size fit perfectly.
January 3, 2023
Unprompted review
It was fast and easy to get.
December 14, 2022
Unprompted review
The best online shopping!
Wide range of brands for attractive prices, personal discounts, perfect service (quick deliveries, easy return, good communication).
December 22, 2022
Unprompted review
Useless Customer Service
Everything is cool- easy to order, many payment options, relatively fast delivery, easy returns. Until the moment you need a help from a customer service. In my case useless communication in two weeks and still no solution, no information. I have not received money for return and Customer Service cannot provide any proof of payment. Customer Service claims its repaid, but oh no- can't tell me when and do not have information to which account either. We were waiting for a response from Accountancy, but instead today I was asked again to send them my bank account statement.
January 2, 2023
Unprompted review
Great discount options
Great discount options, excellent product quality and fast delivery.
October 28, 2022
Unprompted review
Very good client service
Very good client service. Usually I got everything fast and without any trouble. Returning is also easy, got the money back after just a few days.
November 16, 2022
Unprompted review
It is always fast and easy process…
It is always fast and easy process ordering from about you.
October 11, 2022
Unprompted review
Great shop
Great shop! Very good discounts, always free shipping and retums. With nice customer service.
November 4, 2022
Unprompted review
The best service for people who hate…
The best service for people who hate going shopping. Good variety, easy to return policy and very responsive support.
October 3, 2022
Unprompted review
Great online shop, good brands & range of products
So easy to order. Free delivery. 100 day return and the return process is so easy, no fuss, refund comes back in bank account fairly quickly.
Good range of brands and products. Can find something nice in every price range.
September 12, 2022
Unprompted review
Nice shopping experience
Experience was great. Delivery was fast. I was really satisfied. Unfortunately, the running shoes size was too big for me. Return also was easy. I got refund really fast. Overall, very nice shopping experience.
September 14, 2022
Unprompted review
Everything was great
September 8, 2022
Unprompted review
Very fast delivery 🙌
September 7, 2022
Unprompted review
Great shop
Great shop! All clothes fit great and their return policy looks good, even though I have not tried it yet. Shipping took 3 business days, very quick!
September 6, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.