Seemless and intuitive browsing experience that helped find the needed item. Price was very affordable for a high quality piece of clothing. Delivery was fast and took just 3 days. Lastly,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the best online store I have ever used. The widest selection of products for the whole family. Very convenient and understandable service. All goods are of excellent quality. Gift coupons with... See more
Experience was great. Delivery was fast. I was really satisfied. Unfortunately, the running shoes size was too big for me. Return also was easy. I got refund really fast. Overall, very nice shopping e... See more
I have good expierence shopping at About You. The purchased items correspond to the descriptions and pictures, which are very important. If there are problems they are always solved. Responsive custom... See more
4.4
Excellent
1K reviews
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good expierence…order received…
Good expierence…order received quickly!-;)
July 2, 2022
Unprompted review
Easy and free to return the items
Easy and free to return the items, easy to search through the shop with all the available filters.
June 30, 2022
Unprompted review
Great experience
Free shipping, item came a day faster than expected, the product matches description and customer service is lovely as well.
June 29, 2022
Unprompted review
I have good expierence shopping at…
I have good expierence shopping at About You. The purchased items correspond to the descriptions and pictures, which are very important. If there are problems they are always solved. Responsive customer service operators. Easy to return the product. I enjoy shopping here.
June 29, 2022
Unprompted review
Most like the option for free delivery…
Most like the option for free delivery and free return
June 28, 2022
Unprompted review
Comfortable and enjoyable shopping
June 27, 2022
Unprompted review
Fast delivery and easy return
Fast delivery and easy return, a wide range of products at affordable prices
June 27, 2022
Unprompted review
Totally satisfied
Good decription, reasonable prices, easy shopping and delivery.
June 27, 2022
Unprompted review
Very positive experience
Very positive experience. For sure will order more things from this site. Thank you for the clothes and good emotions.
June 26, 2022
Unprompted review
Great service and good return policy.
Great service and good return policy.
Clothes are affordable and of good quality.
June 23, 2022
Unprompted review
Thank you very much About You for your…
Thank you very much About You for your great job! I have been ordering several times from this store and every time it was perfect! It was very pleasant to contact with your professional team!
June 21, 2022
Unprompted review
Great job
Everything was, great. I receptes what I ordeted and it was the qualitie what I was expecting. Great job.
June 16, 2022
Unprompted review
10/10
I like the plenty of clothes, shoes, etc. in this e-shop. I like the packaging of my orders. Thank you for this opportunity to find nice and exclusive things in your shop!
June 16, 2022
Unprompted review
Quick deliver and amazing product…
Quick deliver and amazing product offers....
June 13, 2022
Unprompted review
It is easy to order the goods
It is easy to order the goods and there are high quality goods.
June 6, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.