Above Lending Reviews 4,573

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and extensive knowledge, making the loan application process smooth and understandable. Many highlight the exceptional customer service, noting that representatives are supportive, clear in their explanations, and dedicated to addressing all concerns. The overall service is described as excellent, with people appreciating the ease and efficiency of the process, from initial application to setting up payment schedules. However, some people were dissatisfied with aspects related to payment and the clarity of information provided. A few customers mentioned confusion regarding additional funds or felt that certain details, such as the tax implications of debt settlement or income verification requirements, were not adequately explained upfront.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Service

People report positive experiences with service. Customers praise the ease and efficiency of the loan... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy & Simple

The whole process was easy & simple, everything was explained in simple terms and understandable.

April 3, 2026
Above Lending logo

Reply from Above Lending

Hi Eva!

Thanks so much for the review. And congratulations on the great progress you’re making towards reaching your financial goals!

We’re really glad to hear the process felt easy and simple and that everything was explained in a way that made sense. Our team members work hard to keep things clear and straightforward, so it’s great to know that came through during your experience.

If you ever need anything or have questions down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Highly recommended

Libby made the lending process smooth and stress-free. She was knowledgeable, responsive, and great to work with. Highly recommend Above Lending!

April 2, 2026
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Reply from Above Lending

Hi Alecia!

Thanks so much for the kind words and for the recommendation. We’re really glad you chose Above Lending to be part of this step with you.

It’s great to hear that Libby helped make the process smooth and stress-free. Having someone knowledgeable and responsive guiding you through everything can make a huge difference, and we’ll be sure to let her and her manager know how much you appreciated working with her.

If you ever have questions or need a hand with anything down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

The ease of the process for approval…

The ease of the process for approval and the speed in which I received an answer

April 2, 2026
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Reply from Above Lending

Hi John!

Thanks so much for sharing your experience with us...and welcome to the Above Lending family!

We’re really glad to hear the process felt smooth and that you received an answer quickly. Our team works hard to keep the approval process as straightforward and efficient as possible, so it’s great to know that stood out during your experience.

If you ever have questions or need anything along the way, we’re always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Easy and quick!!!

April 2, 2026
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Reply from Above Lending

Hi Joseph!

Thanks so much for sharing your experience and congratulations on your approval!

We love hearing that the process felt easy and quick for you. Our team members work hard to keep things simple and straightforward, so it’s great to know your experience reflected that.

If you ever need anything along the way, we're always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Great Service!

I feel bad I can’t remember his name exactly, I believe it was Connor, he was great, helped me through, had a good small talk while things were loading. He helped me and explained thoroughly and answered all my questions!

April 2, 2026
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Reply from Above Lending

Hi Seth!

Thanks so much for sharing your experience, and a big congratulations on getting to the finish line on your loan approval!

We double checked on our side and it looks like the team member who helped you was Cameron. Connor was a pretty strong guess though, so we'll still count it... We're really glad to hear he kept things friendly with some good conversation while working through the logistics and took the time to explain everything clearly and answer all your questions along the way. We’ll be sure to pass along your shoutout to him and his manager!

If you ever need anything down the road, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 4 out of 5 stars

Great exeprience

The experience with the whole process was great. The agent helping me made the process easy and very professional.

March 25, 2026
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Reply from Above Lending

Hi Roderick!

Thanks so much for sharing your experience!...and a BIG congratulations on the great progress you're making toward your financial goals.

We're so happy to hear the process felt smooth and professional from start to finish. Our team members always aim to make things as easy and clear as possible, so it’s wonderful to know the agent assisting you helped make the experience a great one.

If you ever need us, we're here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Representative explained everything to…Good

Representative explained everything to help me decide. She was very helpful. Was nice and courteous

March 26, 2026
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Reply from Above Lending

Hi Bruce!

Thanks so much for sharing your experience, and congratulations on your new loan with Above Lending!

We're really happy to hear our team member took the time to walk through everything with you and help make the process clear and comfortable. These are important decisions, so it means a lot to know you felt supported along the way and found a solution that worked for you.

If you ever have questions or need anything as you move forward, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Patrick was Awsome

April 1, 2026
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Reply from Above Lending

Hi Bryan!

Thanks so much for the review, and a BIG CONGRATULATIONS on your new loan with Above Lending!

We’re so glad to hear Patrick made such a great impression. We'll be sure to let them and their manager know you gave them a shout out. Our team members love hearing when their support helped make the experience a positive one.

If you ever need anything along the way, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Eleanor was so helpful and was able to…

Eleanor was so helpful and was able to answer all my questions and got me the best deal for me

April 1, 2026
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Reply from Above Lending

Hi Juanita!

Thanks so much for sharing your experience, and big congratulations on taking the next step with Above Lending!

We're so happy to hear that Eleanor was able to answer all your questions and help find the option that worked best for you. We'll be sure to let them and their manager know how much you appreciated their help. Moments like this are exactly what our team members strive for.

If you ever need anything along the way, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Very informative and an easy to…

Very informative and an easy to understand.

March 25, 2026
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Reply from Above Lending

Hi Ryan!

Thanks so much for taking a moment to share your experience, and cheers to you on the positive strides you're making towards reaching your financial goals!

We're really glad to hear everything was clear, informative, and easy to understand. Our team members always aim to walk through things in a way that feels straightforward and helpful, so it's great to know that came through during your experience.

If you ever need anything or have questions down the road, we're here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Very good and helpful

Very good and helpful

April 1, 2026
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Reply from Above Lending

Hi Steven!

Thanks so much for the kind words, and cheers to you for moving forward with the Above Graduation Loan!

We’re really glad to hear that our team member was helpful and made the process a good experience for you. That’s exactly what we aim for.

If you ever have questions or need a hand with anything down the road, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Above Lending made the process simple…

Above Lending made the process simple and transparent, with clear communication and no pressure. The team was professional, responsive, and genuinely supportive throughout.

April 1, 2026
Above Lending logo

Reply from Above Lending

Hi Bill!

Thanks so much for taking the time to share this, and congratulations on the great progress you’re making toward your financial goals!

We’re really glad to hear the process felt simple and transparent for you. Clear communication and making sure applicants feel comfortable every step of the way is exactly what our team members aim for, so it’s wonderful to know you felt supported throughout.

If anything comes up along the way, we’re always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Great Service Representative!

I had the privilege of having a great, wonderful, smart, patient and kind Service Representative help me with going from Beyond Finance to Beyond Lending. I can't remember her name but she is worth her weight in Gold and you all are lucky to have her.

March 25, 2026
Above Lending logo

Reply from Above Lending

Hi Kenneth!

Thank you so much for taking the time to share this. And congratulations on moving forward with your Above Lending loan!

It’s wonderful to hear that our team member made such a positive impression and took great care of you throughout the process. Kind, patient, and helpful support is exactly what we strive for, so your words truly mean a lot. We’ll be sure to share this with our team.

If you ever need anything as you move forward, we’re always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars
Above Lending logo

Reply from Above Lending

Hi Deborah!

Thanks so much for the review, and congratulations on your approval! Welcome to the Above Lending family!

We love hearing that the process felt easy and smooth for you. Our team members work hard to make everything as straightforward as possible, so it’s great to know that came through in your experience.

If you ever have questions along the way, we’re always here to help. Feel free to reach out anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Friendly

Friendly, non judgmental. Took the time to explain the program at least two times so I understood how this all will work out. Helped me understand scenarios and end goals.

April 1, 2026
Above Lending logo

Reply from Above Lending

Hi Kara!

Thanks so much for the kind words and congratulations on getting things moving forward.

It’s great to hear that our team member took the time to walk through everything with you and explain the program in a way that made it all click. We know this process can come with a lot of questions, so making sure you feel comfortable and confident about how everything works is really important to us.

Wishing you all the best as you move ahead with your goals, and if anything comes up along the way, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Very helpful and knowledgeable.

Above Lending was very helpful and knowledgeable. They did very well to ensure that I fully understood what they were talking to me about. They answered my questions, and made me feel more comfortable about the lending process.

March 24, 2026
Above Lending logo

Reply from Above Lending

Hi Ali!

Thank you so much for taking the time to share your review, and congratulations on moving forward with your new loan through Above Lending!

We’re really glad to hear that our team members took the time to walk through everything with you and make sure the process felt clear and comfortable. Making sure questions are answered and that customers feel confident about the lending process is exactly what we strive for, so it’s great to know that came through during your experience.

If you ever have any questions or need anything along the way, we’re always here to help. Feel free to reach out anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Securing Loan…

The staff was very knowledgeable and helpful in me securing the loan.

March 24, 2026
Above Lending logo

Reply from Above Lending

Hi Melvin!

Thank you for taking a moment to share your review, and congratulations on securing your loan with Above Lending!

We’re glad to hear that our team members were knowledgeable and helpful throughout the process. Making sure everything is clearly explained and that customers feel supported while moving through the application is something our team truly strives for.

If you ever have questions or need anything along the way, we’re here to help. Feel free to reach out anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

The guy was very knowledgeable when I…

The guy was very knowledgeable when I asked questions and gave me good information

March 24, 2026
Above Lending logo

Reply from Above Lending

Hi Veronica!

Thanks so much for taking the time to share your review, and congratulations on taking this step with Above Lending!

We’re really glad to hear that our team member was able to answer your questions and provide helpful information along the way. Having clear, knowledgeable guidance can make a big difference when going through the process, so it’s great to know you had that experience.

If you ever have any questions or need anything down the road, we’re always here to help. Feel free to reach out anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 4 out of 5 stars

Great customer service

Great customer service, knowledgeable, and helpful.

March 31, 2026
Above Lending logo

Reply from Above Lending

Hi Christopher!

Thanks so much for taking the time to share your experience with us. We're so glad to hear that you found our team member to be knowledgeable, helpful, and able to provide great customer service throughout the process. That is exactly the kind of experience we strive to provide for every customer we work with.

Congratulations as well on the progress you're making toward reaching your financial goals. We truly appreciate you choosing Above Lending to be part of that journey.

If you ever have any questions or need support along the way, we're here to help. Feel free to reach out to us anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Darold 4eva

Darold is the best. He helped us apply for a loan during a challenging season in our lives. I told him that working with him was the most enjoyable customer service experience I have ever had in my life, and I sincerely mean that. He was thorough while explaining our options, understanding of our unusual financial situation, warm and friendly. Would recommend him to anyone.

March 31, 2026
Above Lending logo

Reply from Above Lending

Hi Amy!

Thank you so much for taking the time to share such a thoughtful review, and a big congratulations to you on moving forward with your new loan through Above Lending!

It truly means a lot to hear that Darold was able to support you during a challenging season and help make the process feel positive along the way. Knowing that the experience stood out as one of the best customer service interactions you’ve had is incredibly meaningful. We’re so glad he took the time to walk through your options, understand your situation, and make the process feel comfortable and supportive.

We’ll absolutely be sure to share your kind words with Darold and his manager. I know it will mean a lot to him to hear how much of an impact he made.

If you ever have any questions or need anything along the way, we’re always here to help. Feel free to reach out anytime at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

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