Absolute Domestics Reviews 1,865

Totally wastage of money not provided full service would not recommend at all

Easy booking process and we were matched with a great cleaner!

Our cleaner, Clare, was amazing. And the whole process at Absolute Domestics was so easy.

Nack was fantastic. The house has never looked better, and we can't wait to have her back!

We have been very happy with the work that Jinnipa has been doing. The house looks amazing and would recommend her highly.

Prasad truly did an amazing job with our home clean! He was very thorough, very polite, very efficient and paid attention to detail! He genuinely did such an amazing job and left our home looking absolutely spotless, my partner and I just wanted to not only praise your company for ensuring this is the standard but also praise Prasad for cleaning our home so amazingly! We truly appreciate it so much! We have booked in next fortnight with Prasad and will definitely be booking him for our regular fortnight home cleans!

I have been using Absolute Domestics now for over a year and Yeika our cleaner is amazing. I don't even need to leave instructions she looks around and decides what she will clean each week. Very reliable, honest and friendly. If you want to get some time back Yeika is your lady.

I was talking to a friend who recommended her own cleaner. Gabrielle (Gabby) works for Absolute Domestics and a fortnight later she was working for me! We are very happy. She's a no-fuss, too-easy kind of cleaner and I have I the past known "I don't do that!" sort of cleaners. So yes, you have to still be connected to a cleaner that is right for you. Lucky us!

So Angela is our third Cleaner in 6 weeks and all i can say is third time is a charm. Angela got in and got the clean done and too a very good standard, my wife was very happy.
So glad to have Angela as our new full time cleaner.

I have been a client of Absolute Domestics for over 20 years. Very happy with the service. Aisha is fantastic, very professional, reliable and does a terrific job. She is a trusted part of keeping our household organised and clean!

I've been working for Abdom for many years and they're terrific people to work for. The work's always available and they're very helpful and always there for you.

Kushani was wonderful. Her cleaning ability was excellent. She was very polite and friendly too

I have a very busy and messy house but nothing was too much trouble or stress for Melody. She was calm, efficient and very hard working. I felt she took great pride in her work. Very happy customers

I booked and paid USD 260 for a three-hour deep cleaning service. One week before the appointment, I clearly requested in writing that the cleaning include inside cupboards, the microwave, and other deep-clean items. I was told that if it required more time, that would not be a problem.
However, the service provided was not a deep clean. The cleaners left after approximately 1.5 hours. Several areas were either not cleaned at all or were poorly cleaned, including the bedroom carpet (not properly vacuumed), inside cupboards, inside the oven, under the couch and TV table, under the coffee mat, and sections of the kitchen counter. These are basic expectations for a deep cleaning service.
Based on the company’s website, deep cleaning includes hard-to-reach areas and inside appliances. What I received was general surface cleaning.
When I raised the issue, I was told these items were not mentioned on the day — despite having provided the request in writing a week in advance. I was refunded only USD 60. This means I paid USD 200 for 1.5 hours of regular cleaning.
The issue was not properly resolved, and no appropriate refund was made to reflect the difference between a partial/general clean and the deep clean service that was advertised and booked.
Very disappointing experience.

With Absolute since 2021 and its been a great pleasure to be with them as they have always provided an excellent service

I have been working with Absolute Domestics as a cleaner for almost three years, and my experience has been consistently positive. The support from the office team and the area manager Marie Scrimshaw has always been outstanding. They are highly experienced professionals who genuinely understand the industry and support their contractors well.

The jobs outlined in the Absolute Domestics contractor app are clear, detailed, and transparent, making it easy to communicate expectations with clients and consistently deliver high-quality results. I specialise in one-off spring cleans and exit cleans, and over the past three years the positive feedback from our clients has motivated me to continually improve and maintain a high standard of work.

There have been the occasional clients who are difficult to satisfy, but taking the time to return onsite and walk through the work with them usually helps. This allows them to see that everything possible has been done and that I’ve genuinely done my best.

Absolute Domestics places a strong focus on professionalism, clear communication, and customer satisfaction, which allows me to consistently go the extra mile. This approach has helped me build strong, long-term relationships with both new and returning clients, and I am proud to be part of a company that values quality service and its contractors.

I had Bella she did a great job and was very helpful.

The cleaner left suddenly and took my house key. The company stopped replying when I asked for help.

I wouldn't trust them again.

I would like to tell you my experience with Absolute Domestics & the cleaner they provided me with.It has been my worst experience ever regarding cleaning & I hope this review stops other people from making the mistake I did by going through this agency.It was supposed to be an end of lease clean,the cleaner Yasmin assured me that he was very proficient in the type of clean I required.I was impressed by all the equipment he brought with him & whilst he was doing the two bathrooms,I continued to clean inside the kitchen cupboards to save time & money.I made the effort to go to the bank to getYasin cash & I also went to the library.On my return he told me was almost finished,I had a very quick look round as it was now quite late & I needed to look after my grandsons.He had been there for 5 hours which to my mind was enough time to do a good clean.However the owner of the apartment viewed it on the Sunday, saying it wasn’t clean enough with photos to show the problems.A few days later I contacted Absolute Domestics who said they would need to contact the cleaner.As it was over Australia Day I didn’t hear from them.I was constantly hassled by the estate agent who was going to present me with a bill for $455 to engage more cleaners when I had already paid Yasin $420.I spoke to him & he promised that he would be at the apartment on Sunday morning to rectify what hadn’t been cleaned.He never showed up,didn’t answer any calls or text messages from myself & the estate agent.Therefore I spent 3 hours cleaning which included the oven,bathroom floor,inside windows of the sliding glass doors & many other things that were still dirty.I spoke to Absolute Domestics with them saying it was the cleaners responsibility to refund me any money.He offered me $65 which I think is an insult.Just so you know Absolute Domestics denied any responsibility even though they are the agents that are supposed to verify how good the cleaners are.Please don’t go through the experIence I had
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I booked 4 cleans in 4 consecutive weeks across Dec and Jan as I have broken my ankle. I booked the first one for 24th of Dec so everything was nice and clean for Christmas. I was sent an email saying that a cleaner would be in contact with me, the cleaner did contact me and confirmed that they are a team of two and would be looking after our cleans. No further contact, I had to reach out the day before and he confirmed that they would be onsite at 11:30am. At 12pm they had not arrived and I was getting quite concerned. I text to ask when they were arriving and was told they were not coming and they would put the job out for someone else. I rang the call centre to be promptly told that there was nothing they could do and it was Christmas Eve so it was unlikely that they could send a replacement. At 3pm someone called from another state to try and rebook me for 2nd of Jan which I declined based on the fact that they have let me down for the first clean so I no longer trusted them to turn up.
Do not use them, customer service is non existant and cleaners don't turn up.