Absolute Home Textiles Reviews 3,539

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 677 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, often highlighting the softness of towels and the comfort of bedding. Many people appreciate the seamless ordering process and the fast, reliable delivery service, noting that items arrive promptly and well-packaged. However, some customers also noted issues with product descriptions not matching the actual item, such as towels appearing in a different color or being thinner than expected. There were occasional concerns about the quality of certain items, like pillowcases or sheets, and a few people experienced problems with duvet covers not fitting correctly or having mismatched buttonholes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising items like bath sheets, goose and... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of items like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the excellent quality for the price,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was staying at the BaBa BnB in Chester when I discovered and fell in love with these towels. The softest towels EVER and I have a towel fetish. Ordered them and then jokingly threatened the owners... See more

Rated 5 out of 5 stars

I can honestly say that the products I purchased are the best I’ve ever bought at a great price. Goods delivered on time and great communication from the company. I would definitely purchase from the... See more

Rated 5 out of 5 stars

Products are always good value and of excellent Quality, place your order and your done, hassle free and seamless, what more does a busy company need..

Rated 5 out of 5 stars

Fast delivery, arrived exactly as stated. Ordered 2 sets ( 8 towels in total) of linen tea towels, very reasonable price & decent quality for the price.


Company details

  1. Linens Store
  2. Bedding Store
  3. Bedroom Furniture Store

About Absolute Home Textiles

Written by the company

Absolute Home Textiles have been one of the UK’s leading supplier and manufacturer of wholesale home textiles for the past 30 years. We produce an extensive range of textiles readily available to order in bulk at extremely competitive prices. We’ve also worked with other institutions in various other industries including care homes, restaurants, hospitality and catering. Absolute Home Textiles are based in Swan Lane Mills in Bolton UK, a former cotton mill that is Grade II listed. Swan Lane Mills were at the forefront during the UK’s industrial revolution and the mills’ flamboyant terracotta embellishment were a reflection of the cotton industry’s prominence at the time. We are to be proud to be based in such a historic location and to be able to continue the story that these mills had started.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 72% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great products

Great products, a good range. An easy journey, just choose, pay and wait for the speedy delivery. I have ordered a few times and always happy with the quality. Good customer service is the icing on the cake. Highly recommended.

February 3, 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery, arrived exactly as stated.
Ordered 2 sets ( 8 towels in total) of linen tea towels, very reasonable price & decent quality for the price.

February 2, 2026
Rated 5 out of 5 stars

A very happy customer

I have made several purchases and everything I’ve bought from this company has been excellent quality with service to match. I’ll definitely be using them again.

January 26, 2026
Rated 1 out of 5 stars

Shrinkage an issue with satin stripe bedding

Bought a large amount of satin stripe bedding two years ago. It was a very mixed bag of quality and soon had stitching issues and shrinkage. Will have to replace it all now just 2 years later as the duvet covers and pillowcases have shrunk too much to fit, but will not be using this company.

February 14, 2025
Unprompted review
Absolute Home Textiles logo

Reply from Absolute Home Textiles

Dear Fiona

Thank you for sharing your feedback. We're sincerely sorry that your experience with us didn't meet your expectations. Providing a great customer experience is important to us, and we regret that we missed the mark this time.

We'd love the opportunity to investigate your feedback further and make things right. Please could you contact me directly at sales@absolutehometextiles.co.uk at your earliest convenience.
We hope you'll give us another chance to show we care.

Kind regards,

Graham

Rated 1 out of 5 stars

Towels not what are advertised

Don’t expect towels to turn up looking like they are advertised!
My ‘Silver’ towels were actually a dusty pinky- grey colour.
Was basically told I should have ordered a facecloth first to see the exact colour and that the cost of postage would be deductible from any refund.
Not being convinced I would get a refund will use for my dogs as that are all they are good for.
There not the same Egyptian quality towels they advertise and overall extremely poor responses from customer services.
Avoid, and don't waste your money buying from this company.

February 6, 2026
Unprompted review
Absolute Home Textiles logo

Reply from Absolute Home Textiles

Good Afternoon

We are very that the customer was not happy with the Towels they received.

The advise about the Facecloths is stated on the product page for the Towels so that customers can see the colour they order.

The customer wanted to make a return and a free return was arranged, but the customer wanted a refund before the Towels were returned, which we advised we cannot do.

Best regards.

Bob

Rated 1 out of 5 stars

Really struggled to get order and…

Really struggled to get order and couldn't get colour I wanted

February 8, 2026
Unprompted review
Absolute Home Textiles logo

Reply from Absolute Home Textiles

Hi Suzanne, we're sorry the item/service didn't meet your expectations. We place a real emphasis on quality here at Absolute Home Textiles and are sorry this slipped through. Your feedback helps us do better. Please contact us at sales@absolutehomet,extiles.co.uk and we can discuss a resolution.

Kind Regards

Graham

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