Academic Singles Reviews 

778
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Don’t fall for what they promise! First of all, asking for money BEFORE you even have a chance to see what it’s about. And they’ll only return half the amount of a month, even if you only “benefit” f... See more

Company replied

Rated 1 out of 5 stars

I can't believe in this day and age that companies like you still exist. Scamming people by charging illegal RECURRING billing, and at that, more than double I signed up for!! In fact, the initial pa... See more

Company replied

Rated 1 out of 5 stars

Don't buy premium or be expected to be scammed and threatened. They use many forms of deception (eg. faded small text) to make you unaware that you will get charged much more very soon. Unlike ot... See more

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Rated 1 out of 5 stars

A general warning which applies to so many of these dating sites. You join ( prior to subscription) and don't even download a profile picture nor provide personal details. And yet you shortly receiv... See more

Company replied

Company details

  1. Dating Service

Written by the company

Online dating for Educated Singles


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1.1

Bad

TrustScore 1 out of 5

778 reviews

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1.1

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(778)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Click bait CTA button

Click bait CTA button. Doesn’t follow marketing regulations and misleads people into payment with out any confirmation on the amount you are committing to. Fraudulent site. Have emailed their customer service and a till waiting on refund.

September 8, 2023
Unprompted review
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Reply from Academic Singles

Hi, we're sorry to hear if you missed the information about the full price to be paid. With the information you've provided we can see that your case is being processed and our customer service will be in contact with you soon. Thank you.

Rated 1 out of 5 stars

I regret ever opening the link to this DATING SITE SCAM

I regret ever opening the link to this scam of a dating site. 1st red flag was when I chose a month's subscription that said I would pay R99 only for the deduction to be R396 which I only noticed when my banking app opened - even there payment went through before I clicked the confirm button. I contacted them numerous times asking them to unsubscribe me as I could not find that option on their website. That still did not happen, now I realize an amount R999 was debited from my account after I had told them to delete my subscription.

August 25, 2023
Unprompted review
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Reply from Academic Singles

Hi, we're sorry if you had problems cancelling your subscription, please contact our customer service so that we can help you.

With the information you've provided, we can see that our customer service has been in contact with you and your Premium-membership has been cancelled. If you wish to delete your profile, you can do it in the profile settings. Thanks!

Rated 1 out of 5 stars

Payment blocked by fraud department of my bank because they suspected AS's automatic renewal system

I joined this company on 15 February 2023 with Premium membership for £55. AFTER I had joined, I received a message to say that the price for automatic renewal after 6 months would be £179 and cancellation had to be in writing 4 weeks in advance. There was no indication as to where I should write to cancel. I received several introductions until the end of February and then heard nothing more until 15 August, the very day that the automatic renewal was due, when I received a very unpleasant e-mail from Academic Singles threatening me with a debt collection agency. (The payment wasn't even overdue by that stage - it was the same day!) Unknown to me, it was my bank's fraud department that had blocked the payment! I telephoned my bank and asked my bank to release the payment because I did not want the aggravation and the intimidating threats. The next day, I returned to the AS site and tried to pay on the Pay Now button. A pop-up message from AS told me that "because we have detected numerous attempts to make a payment, the payment facility for this account has been made temporarily unavailable". (This time it was A/S that had blocked it - not very logical). I have e-mailed AS and not had a relevant response, just a cyclostyled message. I have tried to pay, even though my trust in AS as a company is well and truly broken. I have now spoken to a legal advice service. I could live without this loss of time and hassle.

August 15, 2023
Unprompted review
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Reply from Academic Singles

Hi, we're sorry to read your review. Subscriptions are the usual form used on any dating site, not just ours. Info on how to cancel your membership can be found on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices. If you have any questions about your subscription please email our customer service. Thanks.

Rated 1 out of 5 stars

Would like to give this zero stars or…

Would like to give this zero stars or minus 100.
They say they have a 14 day cooling off period, which I requested and went online to check for a reply from customer service as they did not email me back for 2 days. Because I went online to look for their message they said I had used the service. They are thieves and dishonest, just like all dating websites, it's appalling. I hope they fail miserably.

August 21, 2023
Unprompted review
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Reply from Academic Singles

Hi. We always respect your right of withdrawal within the first 14 days after your first order. With the information you've provided, we can see that our customer service has been in contact with you and your refund is currently being processed. If you have any more questions, please contact our customer service. Thanks!

Rated 1 out of 5 stars

I lost half day for competing their…

I lost half day for competing their profile to find we all are being robbed. There were some profiles immediately matching me and every day so but even if we respond to those matching questions absolute no message can be sent and all profiles are blurred. What is the scope of this app ??? Paying is for hoes so I know they re hoes and they cheated their paying users badly by millions. I cannot understand how the countries are not taking actions After years and years and millions of scammed people . This is the democracy we live . Cheers

August 15, 2023
Unprompted review
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Reply from Academic Singles

We're sorry if our site didn't match your expectations. We offer our users free registration, so that they can get familiar with the site, before making a decision, if they want to become a Premium-member with all the benefits of online-dating. Thanks.

Rated 1 out of 5 stars

Beware scam!

Beware scam!
Joined on a monthly plan two months ago. It was meant to be less than $20. They made me go premium and charged me $99 in July. Then on 4 August this year they just charge me another $99. I have written to them seven times through their forms and emails and they have ignored me. Only way I can contact is through Fax which I don’t have. Going to report to Police and Bank Unless I get my full refund immediately tried to delete my account and it wouldn’t let me saying that I have to contact them in order to delete because I’m premium. I did not sign premium. I signed monthly. Beware. This is a scam. They must be pulling in a fortune! I noticed that academic singles reply to this, please reply with we will refund you your $198 immediately and close your account. Happy to provide my login email. Do not reply with fluffy crap. We know you’re a scammer, pay me my money and delete my account or I take it much higher. Believe me. these guys also threaten people, apparently according to hundreds of other reviews, which I should have read before I joined. They threaten people with legal action and ruining your credit rating which is impossible Anyway overseas if you don’t pay the cancellation fees etc. There is no contract, there is no warning of fees, everything is a breach-of-contract law even if there was one. Pay me my money back, you don’t know who you’re dealing with.

August 9, 2023
Unprompted review
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Reply from Academic Singles

Hi, we're sorry to read your review. Unfortunately, it's way too long for us to be able to reply to all of it. Subscriptions are the usual form used on any dating site, not just ours. Cancellation information including how and when to cancel are online, we also include them in the pay success email and in the GTC link. However, we can now confirm that your subscription has been cancelled. If you have any questions about your subscription or your profile, please email our customer service. Thanks.

Rated 1 out of 5 stars

It is a scam

It is a scam. With "hi" describing me and "bye" describing what I am looking for, and no photo, I get messages everyday.

July 20, 2023
Unprompted review
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Reply from Academic Singles

Hi, we're sorry if our site didn't meet your expectations.

Rated 1 out of 5 stars

Not a good experience

Not a good experience, no way of vetting their academia or professionalism. Also found the emails cartoon the website with potential matches to contain profile pics of models to get you to join their membership.

June 5, 2023
Unprompted review
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Reply from Academic Singles

Hi, sorry that we were not able to meet your expectations. If any of our members have not uploaded their own photo, we fill the empty space with a placeholder photo. We've marked these sample photos with the crossed-out camera icon, so other members know that this photo is not a member's photo. If there is something that we can help you with, please contact our customer service. Thanks, Academic Singles.

Rated 1 out of 5 stars

Don't bother trying Academic Singles.

I joined AS in New Zealand.
It has few men available in my age bracket of over 60 in comparison to NZ Dating or FindSomeone. It looks like people are available but less than 1/10 reply instead of 9/10 replies in the other sites I've mentioned. That experience is depressing but fortunately, I had a recent comparison. So, most of the profiles of men over 60 in my region were null/void/non-existent.

One scammer got in touch with me and then 'he' stopped answering via AS yet his profile still existed. It may be, that many of the 'null' profiles are of scammer or temporary profiles. If that's the case, there's little overview of the quality of their profiles.

AS's 'psychological profiling' sounds good but in reality it results in profiles that don't tell you much compared to the other two sites. It's therefore frustrating to decide if someone is worth approaching.

I wanted to get my money back after a week of using this service. I succeeded in doing this by being very persistent and factual about my 'not fit for purpose' experience.

By the way, most other so called reviews of dating sites - especially AS are completely false representations provided by parties working for AS. Ie they look real but are really a form of website ads.

May 1, 2023
Unprompted review
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Reply from Academic Singles

We're sad to read your review. We work hard to prevent any scammers on the site and ask customers to report any profiles that they think are not genuine, for whatever reason. We appreciate that there are other dating sites and we thank you for taking the time to try ours out, even though we didn't succeed at this time to find you a match. We would like to confirm that we don't add false reviews! All the best, Academic Singles.

Rated 1 out of 5 stars

Beware. Like all dating sites

Like all dating sites, once you subscribe, they don't want you to unsubscribe and therefore make it as difficult as possible. You have to print out and 'fax' a form to them, or post it. This is 2023, not 1973. Beware the notice period too otherwise you will be stung with a renewal whether you like it or not. And seriously, you're supposed to 'love' the site ???

May 19, 2023
Unprompted review
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Reply from Academic Singles

Hi, You don't have to print out and fax a form to us! If you are a genuine customer and want to know how to cancel, please contact the customer service team. From AcademicSingles.DK

Rated 1 out of 5 stars

These are BIG TIME SCAMMERS

These are big time SCAMMERS. Not only that the website is a joke, nothing academic în there, no user friendly and atractive feature, but they are FRAUDS. You pay for a ONE MONTH SUBSCRIPTION, but they keep withdrawing unauthorized payments from your bank account, pretending you have signed up for renewal. They dont show any renewal notice when you make the one month payment and they also make it imposibile for you to cancel the subscription. This needs to be investigated asap by the authorities, they keep stealing from people!!!

You should cut the crap about your terms and conditions. You say you can unsubscribe, but you are making it imposibile, by not showing the unsubscribe option and saying to check again în a few days!! The internet is full of complaints about academicsingles and yet you have the nerve to continue with this theft. You are not showing any option to deactivate the automatic renewal, either, nor the prices. According to the consumer laws, you must provide full and clear information and it is your duty to prove that you did, for each and every customer. You dont even bother to get back to my complaint that I sent on email, once you stole my money. I will report you to the rightful authorities and I hope they will take you down soon, with the appropriate sanctions.

April 9, 2023
Unprompted review
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Reply from Academic Singles

Hi One, we're sorry to read your review. We'll look into your query regarding academic levels. You can find info on how to cancel your membership on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices. Although, if you have further questions regarding this, you are always welcome to contact us on as-trustpilot@academicsingles.dk. Thanks! Academic Singles.

Rated 1 out of 5 stars

AcademicSingle? Scamers!

First, I opted for a discounted offer. Only to find out, right before confirming payment, that the discount was a lie. Since it was only about EUR 2-3, I did not consider it a problem.
The real problem is when you want to get rid of this account. You find out quite soon the site can't offer you too much. So you want to end the subscription. But you can't do that from your account on the website. If you access your account type (so you can ask for its cancellation) right after making first payment, you'll see a message that your account type is pending and this will be clarified within a few days. Well, not even after the first month this won't be clarified... It's only a trick to make you enter to the next month of subscription, which is paid in full and it's quite expensive. And you can not find anywhere on the website, on registration, the monthly fee.
Besides that, the procedure for ending subscription is difficult. Back in 2022, when I made the mistake of creating an account here, the only way to end it was by submitting - via e-mail - a written, signed and scanned application. And this shouldn't have been sent too close to the end of a billing cycle...
So, all these things, put together, make me think this is a deliberate behaviour, just to make you pay as long as possible.
I also created accounts on other similar websites. When I wanted to end subscription, it was an easy (and instantly) job, solved via the online chat of the platform. Did I say INSTANTLY? Yes, I did. Great, since this is the truth! Not at all like on academicsingles.com

April 30, 2022
Unprompted review
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Reply from Academic Singles

Hi vania, we're sorry to hear you've had trouble cancelling your subscription. We always inform you about the full price of the Premium membership before you complete your purchase. Please contact us at as-trustpilot@academicsingles.dk so we can help you. Thanks! Academic Singles

Rated 1 out of 5 stars

Just avoid them entirely - not what they appear to be

This site is very flashy but is basically a scam. There's nothing "academic" about it; their pricing structure is deliberately confusing, causing you to end up signing up for months long plans and they take payment for all months out at once; they do NOT honour the basic consumer protections, giving you a "cooling off" period (not just not the usual 14 days, they refuse any form of cooling off period); and you cannot assess what you get from the site w/out signing up for one of the months-long premium services. When you find out that the site doesn't deliver what it promises and request a refund, they tell you that it's impossible since you already logged in and looked around for 24 hours. It's ridiculous. Now I'm going to have to deal with the credit card company/PayPal to get this sorted, as they have stopped all communication with me.

February 24, 2023
Unprompted review
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Reply from Academic Singles

Hi S.B., we're sorry to read your review. If you contact us at as-trustpilot@academicsingles.dk we will look into the matter for you and see what can be done. Unfortunately, adding information on public forums like this is not safe so we can't discuss this further on here. Thanks! Academic Singles.

Rated 1 out of 5 stars

THIEVES! STAY AWAY!

I signed up for a trial and chose the 'do not renew' option after the trial expiry. 1,2,3.... after having already forgotten about the site (as I only use it for a month) I was doing a personal audit on my credit card in December 2022 and hwat do I see? On 10 October they deducted ZAR1,794 form my credit card again, without my authority!!! None of the phone numbers listed on their site are going through (which sincere company does not have a working phone number for customer service?) and I sent emails and no response other than a ticket that does say " Do you want to upgrade to Premium?: (unrelated content). Still waiting for any correspondence or refund. THIEVES!!!DO NOT USE. EVER. Looks like the only remedy here is to warn EVERYONE I possibly can and to cancel my credit card. Such liars!!! Now they are saying the renewal is automatic, even though I chose the "Do not renew" option on sign up. Just hopeless. Only solution. Take their reputation down I want my money back or I will make sure you loose every customer there is by advertsiing my experience! Trust me on that. Those customer service NEVER attended to my query. Such liar business. It should be shut down by the companies division and listed as fraud.

October 9, 2022
Unprompted review
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Reply from Academic Singles

Hi Katja, we're sorry to read your review. We regret that we cannot assist you by phone. All communication to our customer service is by email. You were informed about the automatic renewal in our payment pages, the information was also included in a payment confirmation email, along with cancellation deadlines and prices. If you still didn't get a reply from our customer service, you can also contact us on as-trustpilot@academicsingles.dk.

You might receive a temporary response from us to confirm the reception of your email sent to our customer service, however, we usually respond to your original email within 3-5 working days.

Sincerely, Academic Singles.

Rated 1 out of 5 stars

PLEASE avoid this website completely

PLEASE avoid this website completely! They gave me a monthly amount to pay with creditcard of about twenty euro's, but after filling in all the data, it suddenly said that I had to pay ten times more. I was lucky to see it and cancelled the payment. Also the name of the website was changing while I was clicking on the various options. Besides, I should have known this from the strange childish questions that do not match with what you expect from a website for academics.
Please also note that Academic Singles responds to our complaints in a way that does NOT address the concern of the customer. They also patronize the customer by assuming the customizer did not understand the terms. Do not believe what they say.

January 7, 2023
Unprompted review
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Reply from Academic Singles

Hi Jane, we are very sorry if you got confused with our prices. We can assure you that we have many satisfied customers and that the majority of our members are genuine people searching to find a partner through our website.

Please contact us at as-trustpilot@academicsingles.dk so we can help you out. Thanks! Sincerely Academic Singles

Rated 5 out of 5 stars

Victory!

My soul mat was here, we word in the same fileds so conversation just goes easily.

December 2, 2022
Unprompted review
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Reply from Academic Singles

Hi Luca, thank you for your feedback. We are happy to hear you met someone on our website.

Rated 1 out of 5 stars

This is an absolute scam

This is an absolute scam. I’ve emailed them few days before my expiration date , hence , they are still forcing me to pay and saying that there’s an automatic subscription which clearly I only agreed for a month. The fact that I didn’t pay for the next month , means I’m no longer interested and it’s not so useful at all. Furthermore, they don’t reply to email rightaway and they’re threatening you for not paying for your renewal for the fact that you are no longer interested because there’s no much selection. Not a good site at all!

November 11, 2022
Unprompted review
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Reply from Academic Singles

Hi Princess Italia, we're sorry to read your review. Be aware that you need to follow our cancellation rules and deadlines. This means that if you don't send us your cancellation within the stated deadline, your membership will be renewed and you'll be obliged to pay for this before your membership is cancelled. You were informed about this in our terms and conditions and also in the e-mail confirmation your received after you had signed up. If you have further questions, please contact us at our customer service e-mail. Thanks! Sincerely, Academic Singles.

Rated 1 out of 5 stars

Stay away from this crowd! They are thieves!

Avoid them at all costs! This is a total scam. They stole R999 from me over and above the original subscription of around R350 I think... I was persistent in trying to cancel from 22 October and they ignored emails or sent misleading information. Only after they got the R999 from me did I suddenly have the option of deleting my account. Hateful bunch!

October 21, 2022
Unprompted review
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Reply from Academic Singles

Hi Samantha, we are very sorry if you got confused with our prices. If you need any assistance, please contact us at as-trustpilot@academicsingles.dk, so we can help you. Thanks!

Rated 1 out of 5 stars

A bunch of scammers

A bunch of scammers, that’s all I can say. They will tell you about an auto-subscription and you can’t cancel the subscription so they send you invoices monthly and send you threats about a court order.

November 30, 2022
Unprompted review
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Reply from Academic Singles

Hi Rato, if you want to discuss your case please contact the customer service team at as-trustpilot@academicsingles.dk. Thanks.

Rated 1 out of 5 stars

I am sorry to tell that this is the…

I am sorry to tell that this is the worst website I have ever seen.
I have tried many times to contact them to stop my renewal but you never can reach them. There is no useful answer.
I am not really happy with them and I suggest not to join them .they say send your cancellation 7 days before of renewal date . But how to whom witch email?

November 17, 2022
Unprompted review
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Reply from Academic Singles

Hi Lily, we're sorry if you had problems cancelling your account, please contact us at as-trustpilot@academicsingles.dk so that we can help you. Thanks! Sincerely Academic Singles.

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