Christine has been extremely helpful throughout my claim. She was quick to respond, clear in her communication, and very professional at all times. She explained everything clearly, was polite and rea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was nervous calling initially as I have never done anything like this before. I’m quite green to the whole process but I needn’t have worried. I was dealt with by Freya and she couldn’t have been ni... See more
During my first contact I was greeted by Maggie she was very supportive as I told her about my injuries. She guided me through the claims process and explained everything very clearly .I felt at ease... See more
Having googled accident claim companies i chose this one. From completing the first questionnaire it was minutes afterwards that I received a call. Very polite and helpful and put me at ease. Within h... See more
Company details
Written by the company
Accident Compensation Helpline is a long established and trusted personal injury claims company. We are proud to be rated Excellent by our customers on Trustpilot. We help those who've suffered an injury through no fault of their own, to claim the compensation they are legally entitled to. With over 20 years' experience, we've helped thousands of people claim compensation for many different types of accident and injury claims. Claiming compensation doesn't have to be difficult. We aim to make the process of claiming compensation as simple and straightforward as possible for you. So if you've been injured in an accident and are looking to claim compensation, we're here to help. We have a panel of personal injury solicitors who are experienced in all types of accident and injury claims. Our solicitors offer a no win, no fee service and they will work to obtain the maximum compensation available to you in the shortest time possible. We offer a free claim assessment, with no obligation. Speak to our trusted advisors today.
Accident Compensation Helpline
Written by the company
- No Win No Fee Compensation
- Accident Compensation Helpline is one of the UK's leading personal injury claim specialists. If you've suffered an injury through no fault of your own, we are here to help you claim the compensation you are legally entitled to. Our nationwide network. of specialist injury lawyers offer an expert service on a No Win No Fee basis.
Contact info
212 Queens House, Queen Street, EX32 8HJ, Barnstaple, United Kingdom
- 0800 0511 511
- enquiries@accidenthelpline.com
- accident-helpline.uk.com
4.9
Excellent
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely friendly and easy process
I was nervous calling initially as I have never done anything like this before. I’m quite green to the whole process but I needn’t have worried. I was dealt with by Freya and she couldn’t have been nicer. She was extremely friendly and compassionate and took the time to listen to me. Thank you for making my initial enquiry a pleasant experience Freya. Wouldn’t hesitate to recommend Accident Compensation Helpline
January 14, 2026
Very helpful and understanding friendly…
Very helpful and understanding friendly staff willing to help
January 13, 2026
Friendly understanding staff helped…
Friendly understanding staff helped promptly no time wasting, listen to my story and cares
January 13, 2026
My claim at accident compensation helpline
All staff made me feel at ease
Explaining everything so that i could understand
Always polite and easy to talk to
Would definitely recommend to anyone
December 22, 2025
Quick response and easily got in touch…
Quick response and easily got in touch with solicitor in no time.
January 9, 2026
So far very clear and reasonably easy…
So far very clear and reasonably easy to understand
January 5, 2026
amazing staff.
January 6, 2026
My firs ever accident
I've never had an accident, let alone one at work. I wasn't sure they could help me, but after a short phone conversation, it became clear that there was a very high chance of success with my claim. Solicitors contacted me, and the claim was accepted. I'm waiting for the whole process to be start.
January 6, 2026
Freya was very helpful and listened…
Freya was very helpful and listened carefully to everything I had to say and I was very impressed with how quick she got a solicitor involved. literally at the end of the phone call I was speaking to a solicitor.
highly recommend
January 5, 2026
Customer service is amazing
Customer service is amazing, very helpful and very very kind
December 29, 2025
They were very helpful went through…
They were very helpful went through everything at my speed and explained everything I needed help with, couldn't ask for anything better
December 18, 2025
First time claimant
I have never done any claim before and was and still talked through each step of the claim, also the helpfulness of the people I had spoken to.
December 15, 2025
Very polite staff offering advice and…
Very polite staff offering advice and guidance
December 16, 2025
Hgfthjtfvkjj
Quick to get things moving. Spoke to Freya initially and found her very easy to talk to
December 15, 2025
Very nice to talk to called back when…
Very nice to talk to called back when asked very polite
December 15, 2025
Having spoken to Debby her help was…
Having spoken to Debby her help was Fantastic. She took all the stress out of the procedure was polite concise and I can’t speak highly enough of her. Thank you
November 28, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.